This was my first time staying at a Home2 Suites under the Hilton umbrella. I recently made the…read moreswitch to Hilton after being a Diamond member with IHG, so I've stayed in my fair share of hotels. The staff here was incredibly friendly and outgoing, which I really appreciate. I'm usually on the road alone for work, so a welcoming smile at the front desk genuinely makes a difference. I did run into a small issue with the app during check-in, but the team handled it quickly and professionally. My room was spotless, and the furnishings were comfortable and well-maintained. Based on the condition of everything, I'm assuming this is a relatively new property. The downside to this property is the snack bar is highway robbery. I think they are trying to compete with the airport and the most expensive I have ever seen. If work brings me back to the area, this hotel will definitely be on my list. Great experience overall.

We chose to stay at Home2 Suites by Hilton for our Team Building Event. For the most part…read moreeverything was fine. We did run into a few hiccups along the way. Upon arrival we had 2 of our rooms not ready for check in, which was not a big deal, we could put their stuff in others rooms until we were done with our dinner plans. Upon returning to the hotel in the late evening 2 of our executives had to get their rooms now that they were ready. One was assigned an already occupied room, which made a really award situation for one of our team as he entered a room after 11pm to find someone else in bed. The rooms were clean and well maintained, they had a nice patio outside the lobby and a snack area at the front desk where you can purchase.

We stayed here the weekend of November 15/16 as we were in town for a soccer tournament for my…read moredaughters team taking place about 15 minutes away . Our squad booked this as our home base. We had a great stay. We loved the free breakfast, pool, and hot tub. I lost my voice coaching the first day of our tournament and the staff was awesome with getting me some hot tea,honey,and lemon. Also, special shout out for the gluten free bagel before breakfast officially opened as our family can't have gluten. Great stay and I'd 100% return here anytime I'm in the area.

I don't know how to feel about this Hyatt. We typically love staying at Hyatt hotels but this…read morelocation is significantly smaller than other locations. The room was clean, comfortable but small

I had an excellent stay at Courtyard Roseville. The hotel is modern, spotless, and welcoming, with…read moreattentive and professional staff--Yolanda was outstanding and made the stay especially enjoyable. The room was spacious, quiet, and very comfortable, and the location is ideal, just minutes from Westfield Galleria at Roseville with great shopping and dining nearby. I would absolutely stay here again and highly recommend it.

The check in was very quick and the guy who helped me was very nice. I feel bad because he was the…read moreonly one working and it turned out the hotel sold out and the elevator went out. It was only 1 guy running the whole place so props to him. He helped me very quickly and was nice and answered my questions. Overall it was a good experience for me, they extended the courtesy to let me check out at 2PM which I appreciate! Chris was the gentleman who helped me! Thank you Chris!

My wife and I regularly stay in this hotel due to my wife's profession association. All of the…read morestaff are professional and kind. Shout out to Tatiana, Shane and Ashley. These 3 and the rest of the team are the reason we keep returning every week. We have a choice to stay anywhere but feels like home here with all the smiling faces. We will be back

I think us as people tend to always go out of way to express when we have a bad experience, but…read morerarely do the opposite of this. I just wanted to take the time to give recognition to Debbie at the front desk. I'm a diamond member and I travel a lot; I don't think I've ever been met with such warmth and kindness before. She let me know about rewards I was missing out on and other things I could do to get the most out of my travels. Truly made me feel like home.

Courtyard By Marriott Roseville Galleria Mall/Creekside Ridge Drive has been my preferred hotel for…read moreseveral years whenever I visit Roseville. The hotel's location is ideal, as it is conveniently situated near all the amenities and necessities one might require. However, I encountered an issue during my recent stay. While waiting for my turn at the front desk, I overheard a woman complaining about a potential intruder in her room while she was away. Upon her return, she discovered that her door was propped open by the latch. After she departed, it was my turn to check in. The front desk attendant failed to recognize me as a Marriott Bonvoy member and neglected to provide me with the welcome bag that members receive. Upon entering my room, I conducted a thorough inspection and discovered that the latch securing the window was broken, rendering the window unsecured. Additionally, the television, which typically displays a welcome message for Bonvoy members, was absent. At checkout, I received a physical copy of my receipt, which was a positive outcome, as my stay was not recorded in the Marriott App, nor did I receive my points. I subsequently uploaded my receipt to the "Missing a stay" section of the app in the hope of receiving credit for my stay and points.

Stayed here on a recent weekend. My room was on the 3rd floor overlooking the parking lot. Quiet…read moreand comfortable. Bed was great, had some good nights sleep. Only on last night before checking out that I thought Big Foot (aka Sasquatch) slept upstairs because I kept hearing loud stomping. Lol. Shower had good water pressure, clean, included shampoo, conditioner, shower gel. Free WiFi if you are hotel guest; and you can level with additional upgrade available. No free breakfast, but there's a coffee shop downstairs that sells yummy offerings. I got their avocado toast one morning and it was delicious. Nearby to the Roseville Galleria Mall. Friendly service.

Heartbreaking Experience as a Disabled Senior…read more I am a 73-year-old disabled woman with neurological and physical disabilities. I arrived at this hotel after a long, exhausting drive, feeling dizzy, weak, and unwell. I clearly explained my disabilities and asked for an ADA-accessible room so I could safely take a shower and rest. Instead, I was put in a $160 King suite that was not accessible. There were no grab bars in the bathroom. Because I was so exhausted, I didn't realize it at first. When I did, I broke down. It meant I would have to go yet another day without bathing. By that point, I had gone three days without a proper shower and was wearing the same clothes. I felt embarrassed, helpless, and dehumanized. When I spoke to the day manager, Andrew, he admitted I was not in an accessible room. He told me they only had two ADA rooms and both were occupied. Rather than trying to help me find a solution, offering relocation, or letting me use an accessible shower, he offered me $25 off my room. I asked if that was supposed to make up for being unable to clean myself. He had no response. At the time, I was recovering from my third elbow surgery and have balance problems. I was in pain and barely steady on my feet. Still, I had to pack all my belongings by myself and leave to find another hotel that would treat me with dignity. The only thing offered to me was two bottles of water that should have been given at check-in. No elderly or disabled person should ever be made to feel this invisible and unsupported. This experience was heartbreaking and traumatic for me. If you are disabled, elderly, or have mobility or balance issues, please be very careful about staying here. Accessibility and compassion are clearly lacking.

The number one reason to stay here is 100% the staff. From the moment I checked in, the service was…read moreoutstanding. There was an issue with the room's door lock, and while it was being worked on they immediately offered me a snack and water. When they felt the delay was taking too long, they didn't hesitate to move me to another room. I was on a conference call and wasn't in a rush at all, but they were incredibly apologetic and clearly went out of their way to make sure I was taken care of and happy. That level of customer service really stood out. As for the room, the furnishings are more lower- to mid-tier for what you'd expect from a Holiday Inn, but I was genuinely impressed with how clean everything was upon check-in. Overall, the service alone makes this place a standout.

Last year I stayed in Marriott brand hotels 310 days , the one thing that I personally require is a…read morecomfortable bed , I can only speak to room 422, check in was smooth , there is good food nearby, plenty of parking. The hotel was very clean and the staff was friendly, the bed in specifically room 422 was in my top 10 of most uncomfortable beds I have slept on and my number one most uncomfortable bed for 2026, squeaky , stiff, in need of replacement, lucky it's a double queen room , I removed all the bedding from one bed , which was uncomfortable also, and put all the bedding on one bed .i woke up stiff but made it through the day . Room 422 also faces the highway and the windows allowed a lot of road noise in. The on ramp to the highway is not far away . I did notice that there were quite a few service members staying at this hotel, "thank you for your service ", it bothers me to think that when these valued members of our nations military are staying in these conditions when they are not protecting our nation. I cannot recommend this place until an upgrade is made and I revisit this hotel, I am a lifetime Silver Marriott member.

Hotel is clean and spacious. Room is a mini suite with a full kitchen. That's a plus. Lots of…read moreparking and it's good to know they have EV charging stations. Walking distance to local eateries and coffees Breakfast is included but very basic. Like the freshly self made waffles.

Staff was friendly and accommodating. Room was clean and spacious. Breakfast was delicious. And…read moreall for a great price.

Service from the get go was great. I walked in 3 hours early. I was going to ask if they could keep…read moremy bags while I went and grabbed lunch nearby. The woman at the desk was very friendly and said she could check me in early free of early check in charge if I didn't mind the first floor. I stated I had no preference of floor and that would be fine. The woman handed me to slips of paper. One was for breakfast in the morning. She told me to fill it out and return it to front desk by 11pm. Breakfast would be in a bag ready for me at time selected. Nice breakfast selection. Had oatmeal, bagel, breakfast sandwich, fruit, juice, coffee. The second slip was for housekeeping. I was told since I was staying 4 days, I got 2 cleaning days. One was full room clean service and 2nd was a light cleaning. Not sure what the difference was but since I checked in Sunday, I chose Tuesday full clean and Wednesday light cleaning day. I checked out Thursday. I go to my room and it was nice. It's a bit outdated but I loved the full kitchen in the room. I had a large black widow on the wall when I got to my room. I removed then spider and don't blame that on the hotel as there is a gap under the bedroom door it most likely came from. It was cold so I went to turn the heater on. The problem was the heater was under a window and the window had long curtains hanging over the heater/AC. When I turned it on it would blow the curtains over my bed and it was quite annoying, so I had to pin the curtains out of the way of the heater by using furniture in the room. The toilet seat in the bathroom was a bit gross. It was peeling and looked as if it had been repaired with some epoxy or something. A new toilet seat can't cost that much. The bed was ok. It was a little lopsided in one side. Wasn't too uncomfortable tho. I left and went to lunch. When i returned i heard a dog barking in an adjacent room. I didn't realize this was a dog friendly hotel. I love dogs but did not appreciate the barking during the day. I was not told that when I checked in that the first floor was dog friendly. If I knew that I wouldn't have accepted my room on the first floor when I was offered early check in. I went to work on Tuesday morning. It was supposed to be the day of full room cleaning. I returned later in the evening after 5pm. The room was not touched. No clean up, no bed made, no garbage taken out, no towels, no toilet paper. I went to the front desk and there were two workers there having a private convo. I sat at the desk a min and a man said we will be right with you. They continued to have a private convo. Finally a woman came out and I told her my room was never cleaned and I chose Tuesday for cleaning. She apologized and said housekeeping was gone for then day, I told her that was ok if they can clean it tomorrow that would be great. She was friendly and asked if she could get me anything like towels, blankets, etc, I said no tomorrow would be fine. She said she would make sure I got a full cleaning in the morning. I went to work Wednesday morning and upon return I noticed my room was never cleaned once again. I was kinda peeved that I stayed 4 days and not a single cleaning, I had a full trash can, almost ran out of toilet paper and bed had not been changed or made up. I didn't even bother complaining about this as I was checking out the next day. My company paid for my stay so there was nothing to gain for me by complaining. I found this to be unacceptable. It needs an update, lots of dogs barking in first floor, they had a large delivery outside my room window on Wednesday at 1215am-1am lots of banging noises and hydraulic Lyft noises from the truck. I left Thursday morning very disappointed and unrested. People were great but unfortunately hotel protocol sucks as far as housekeeping and noise after 10pm. I will not stay here again.

WHY WE WENT HERE: - staycation from attending a concert at…read moreThunder Valley Casino Resort (within 10 minute drive) but for a fraction of the price of the rooms at Thunder Valley THE LOOK (FROM THE OUTSIDE): - located in a plaza off Blue Oaks Blvd and Fairway Dr - located in the same plaza as TownePlace Suites by Marriott Sacramento Roseville - decent amount of parking shared by the hotels THE LOOK (FROM THE INSIDE): - you can tell it was a bit on the older side, but it did the job CUSTOMER SERVICE: - check-in took quite a long time because the system was down, but because of it we were given a late check-out of 4PM - make sure to check-in at the front desk if you're parking a car overnight, you'll need a parking pass

Friendly staff! We arrived late and Nicole at the front desk helped us out. Complimentary breakfast…read moreand a nice lil gym. Rooms are modern with nice west elm decor and furniture. Seems like it was renovated with new carpet and decor in the common areas, hallways, and lobby. Nice conference room and areas for remote meetings in the lobby. $10 parking per night.

Hubby & I utilized a free night award last Saturday as we attended a concert at nearby Thunder…read moreValley casino. It was our first time staying at a TownPlace Suites. Given a choice of 500 points or a free item like a package of Oreos, I selected 500 Bonvoy points. Pros: * Our suite was on floor 4, the top. Room in the corner. * it was quiet even though there was a volleyball team also staying at the hotel * 24 hour free coffee, tea, and hot water * complimentary breakfast- both hot and cold items * free outdoor parking. Shared with SpringHill Suites. * easy check in and check out. Cons: * housekeeping was minimal. I noticed food particles on the carpet and strands of hair in the bathroom from previous occupants. * my top sheet had a lipstick mark. Made me wonder if the sheet was reused or not. I'd consider staying here again if I'm on a quick weekend getaway.

This location is fantastic for me. Nice location in Roseville away from the highway and super close…read moreto some fantastic restaurants. The entrance is unassuming until you realize this is two Marriott properties in one location. I had a 50/50 chance of getting it right, not a huge deal for me. I asked for a high floor and then decided if I could be on the ground floor that would be better for me. The team here was very helpful even recommended one of those locations to eat and those were fantastic choices. My room was clean, ready to accommodate and I was able to change the temp to be comfortable. This location should have higher stars as the few single stars bring the grade down doesn't truly reflect the awesome staff, great facility, comfortable rooms and a fantastic breakfast. I would definitely stay again. Close to top golf too.