We built two homes with Turnstone starting in 2020, until we fired them for breach of contract…read more We've been in the midst of an extensive redo of both houses (with a new contractor) with great financial burden, so I have decided to share my experience with others in hope others will do some due diligence before engaging with them. The issues are almost too egregious and numerous to note. That said, the main issues were contracting for a custom kitchen/built-in closets and getting boxed cabinets which were installed with untenable damage, color variations throughout, and missing components. Our custom wood siding was installed outside the manufacturer's installation guidelines, resulting in one entire house needing to be resided with extensive modifications to the installation, necessitating the addition of 2" wood firing to attach the vertical siding. The wood refiring has changed the envelope of the house, which required removing windows, changing the internal window sills, retiling the bathroom sills, pulling out the external electrical panels and outlets to meet the new envelope, etc. They installed four custom metal panel windows and doors, also with considerable damage; they leaked, the metal rusted from all the installation damage, wouldn't close, etc. Most of the windows in one house weren't flashed and our largest (and most expensive windows) were installed incorrectly. Between the siding debacle and the leaking windows, we've had to remove or reinstall or replace almost all the windows. (One window came in white and they actually painted it black instead of replacing it with the correct window--no kidding. ) The HVAC was installed below grade and created extensive leaking in both basements. Finally, the patio drain required per the plans was not installed. We had to remove the patio, install/dig a large drain, and replace the patio to move the water away from the house. I have another long list of items, but these are the main issues. Each validated by both an experienced and reputable engineer and our current contractor. To date, we have spent over $525,000 correcting the issues. This does not include things that were unfinished, only done incorrectly. We have estimated it will take another $150,000 to finish the project. I'm in the midst of arbitration with Turnstone, so you might be asking why I am voicing this concern before things are resolved. Just today I have talked to three people who had similar experiences with Turnstone. It's not just the workmanship that's of concern, but the consistent way they've not stood their work, gas-light people who had valid concerns, and left clients with sub-par solutions. They want to blame their issues on their clients, or COVID, or vendors, but it's become so obvious that Turnstone is shaking and jiving in hopes of avoiding the enviable responsibly that comes with living up to their promises. My only hope is that my review offers other clients a moment ask more questions and Turnstone to reconsider their business practices.

We are so thrilled with our new home! This is our first experience building a custom home, and from…read moreour very first meeting with Harvey to the finished product, it has been a distinct pleasure to work with Turnstone Custom Homes. Erik took our rough concept and designed the perfect home for us - and on a very narrow lot with plenty of restrictions. Lisa was a very patient and calm guide as we faced the daunting task of design selections. And the project management team led by Morgan and his skilled colleages, Jason and Mike, are true professionals who care about the details and the product they turn out. The entire Turnstone team is extremely knowledgeable, very responsive, professional, courteous and friendly. They were excellent at managing costs and completed our home on time (maybe even a little early) and under budget. We're almost sorry that the construction is finished because we miss them! If you're planning to build a custom home in Delaware, Turnstone Custom Homes is the company you MUST use!

So happy we went with Rocca's roofing and siding! Shane was very communicative and gave me an…read moreestimate the next day. He also explained everything that was going to be done and assured me that it would be completed quickly. The crew was extremely professional and completed my roof in one day. We're very happy with our new roof! Great local business in Cape May Court, highly recommended!!

Quality and honesty Top notch service and a great team! They helped me sort out a leak issue…read moreand I couldn't have been more pleased

From start to finish, Dave Adams Roofing & Siding was professional, responsive, timely, competitive…read morepricing on siding, capping and gutters. John was quick to respond to all our questions, was constantly showing up to check on the progress and worked with us on siding colors and design. The team showed up everyday and worked 12 hour days until the job was complete including gutter installation. High quality workmanship and great product (Certainteed Siding) at a competitive price. Thank you to John and his team for a job well done.

Kevin at Miracle Builders has remodeled two bathrooms for me and my family. We are very happy with…read morethe results of our bathroom installations. Kevin took the time to explain everything prior to starting the work. The process went very smoothly and both bathrooms look awesome. The cost for the remodels was very fair and reasonable. I would highly recommend Miracle Builders for any of your construction and remodeling needs.

D'Amico Custom Construction did an excellent job on our detached office. They turned our Tough…read moreShed into a luxurious office for work-from-home. It feels like another room in our house. They were affordable, friendly, on time and quick! Never wasted our time and got the job done fast. I'd recommend them to anyone.

We would definitely recommend Mike D'Amico for your deck repair/ replacement…read more They are very dedicated and very knowledgeable in all areas of replacing worn out decks and more. Now we don't have to worry about tripping on splintered turned up deck boards. Not only does it look much better but it's much safer. Great job! Bill & Nancy

JUST RUN NOT WALK AWAY FROM THIS BUILDER. TERRIBLE BUSINESS MAN LIES ABOUT EVERTHING FROM TIMELINES…read moreTO ORDERING PRODUCTS TIMELY, DOESNT BACK UP HIS WORK. He installed completely different kitchen plans and we ordered, completely different toilets then we ordered, when we had settling issues he wouldn't address, Took one year longer that was supposed to on the build, contractors constantly telling me that he didn't pay his bills, I actually need a door repair and I went back to the sub contractor he said he wouldn't fix my door until the $4000 bill was paid for the purchase of the door by my contractor. toback will do anything to appease you, but he has not timely diligent organized. never again

In the process of selling my home I needed to have some repairs done quickly and properly. Matt…read moreToback came out the same day I called. He gave me a fair price and had his crew out within a couple of days. They did a great job, kept our house and yard clean and worked quickly. I recommend them to all my friends and family.

Our bathroom looks like it's out of a decorating magazine!…read more We had been looking for a contractor for about two years to remodel our poorly functioning bathroom at our shore property when a friend recommended Josh at Heron Builders. He built my friend's 4000 square foot home from the ground up---and it is beautiful. Josh was super responsive and very professional, providing us with a detailed contract that included the full scope of the work so that there would be no surprises, The time for completion of the project was a little longer than we had expected but since we don't live there through the winter months (when the work was being done) it impacted our use of the property only minimally. The bathroom he remodeled was a total gut job. We had a ridiculously large soaking tub, only one sink and a small shower. He removed the tub, installed a 92" custom vanity (done by Euroline Designe), a larger frameless shower, a custom framed mirror, new recessed lights and all new flooring. We are so pleased with how it functions now, and absolutely love the way it looks. He's a good guy with a lot of integrity who takes pride in his work...something you don't see too often nowadays.

What a wonderful company. Efficient and thorough with their work. Great work for a fair cost…read more Their communication with the customer is exceptional. I highly recommend. They completed gutter, downspout work which I needed in a hurry, and they came through.