The pool center Installed my pool approximately 1 and a half years ago. About 6 months ago I…read morenoticed that the support was not on the block. They inform me it must have washed out. I only had a 14 day window to report problems. So if you purchase a pool for them buyer be ware.

My initial visit to Pool Center was extremely positive; I purchased a gasket for my diverter valve…read moreand some new skimmer baskets. The staff was very helpful in giving me advice on replacing the spring in the valve, which they said I could do myself. Fast forward, I purchased a spring and found I couldn't. Called the store, and they said they could replace it for $45. I drove 35 miles to drop it off, and the lady at the counter was very rude to me, saying "you people need to understand that you need to buy your parts from us so we can stay in business." You people? I left the store feeling embarrassed and belittled. I took my business (and all future business) elsewhere.

With out saying the I left this place PISSED OFF!!!! Can yuou guess how I feel? I brought my 2026…read moreChevy Colorado Trail Boss in with 782 miles on it. I wanted to get this vehicle set up to flat tow behind my motorhome. Paid them OVER $1200 DOLLARS, and the vehicle will not do what i need it to do. They know to flat tow this vehicle the negative battery connector must come off, so i bought what they advised. Then they said it will not work. Additionally they ran the 12 volt Blue Ox power port to the negative post that must come off to flat tow. So now i have to have someone fix what they could not do, but i still had to pay. Now lets add insult to injury. When to get in my truck and found not just scratches, but GOUGES, in the paint on the door frame when it looks like someone with keys/tools where rubbing on the paint as they were working under the dash. They told me they could not have done that, it must have been my service dog. I am a 100% disabled vet, and this is the way i was treated. Roger, the manager, backed his guys saying he doesn't know how they could have scratched the vehicle, he even whipped the big boot print that was around the scratches off so it looked "Clean". WTF. No discount due to the scratches, piss poor attitude, and just a sense he was clueless as to what was going on. I will never go back and will not refer anybody there, and will steer people away from there due to this.

Horrible experience with this business. I made appointment to get a leveling kit on my truck I was…read moretold it would take 1-3 hrs it ended up taking a day and half. The staff was not on the same page at all. Unprofessional I do not recommend!