Plaza Garden Apartments, so far, has been a great experience! The staff, Ken, Jeff, and Sandy are…read morefriendly, professional - and make you feel right at home. When I moved in, my apartment was freshly painted, very clean, I got new carpet (don't think that will always be the case) and was ready for me - on time. The apartment complex looks wonderful on the outside and the grounds are well maintained. The interior hallways are kept clean and are well lit in the evenings. There was a very minor issue in my apartment and it was taken care of post haste by their very helpful maintenance crew. This complex - when it gets wired for internet (the owner is looking into it) - will be the next place business and professional people should consider moving into. The rental staff is making concerted efforts to bring in a more professional oriented atmosphere. Rent is very reasonable. Plus, you get "free" cable television. You also don't have to pay for your heat - and believe me - the heat works REALLY well! Background checks are performed on everyone - so that those who you are living among are as safe as you. Did I mention that it is close to EVERYTHING you need? Krogers, Home Depot, good restaurants, gas stations, fast food. . .right out the back door. You can even walk to Kroger's. The property is less than a mile from the bike path access behind Meijer's. Did I also mention it is back in a corner - no through streets - so it's relatively quiet and you get a good sense of community in the Plaza Garden complex. The exterior neighborhood is very nice - so you will be in a safe environment. There are one, two, and three bedroom apartments - that should take care of almost everyone's needs. And. . .no, I don't work for them. :) I've found that it's easy to complain. . .but most people won't take the time to write something good - I'm taking the time. Hope you'll consider being my neighbor!

Its a holiday weekend and the maintenance staff are here responding to my emergency call. Pretty…read moresure AC froze up or something. But one of the maintenance men are here working on it. I know they probably had plans with their families but they still showed to help my family. Seriously appreciate our maintenance staff more than ever. Just want to say thanks.

Ashley and the whole crew at Newark Village Square are pretty awesome and always treated us with…read morerespect. Any problems I had were taken care of without hesitation. Also the apartments are very spacious and look great when decorated during Christmas time.

From the owner: Come explore Newark's favorite neighborhood, Newark Village Square Apartments. Here we take care of…read moreour residents with our prompt and professional 24-Hour Emergency Maintenance. We entertain with our great children's playground. We invite you to share our neighborhood and enjoy your new spacious 2 or 3 bedroom home full of all the features you're looking for. Leasing options for short or long term 12 month lease 2 bedroom 2 bathroom is $790.00 a month with a $400.00 dollar deposit. 3 bedroom 2 bathroom is $900.00 a month with a $400.00 dollar deposit. 6 month lease 2 bedroom 2 bathroom $890.00 a month with a $400.00 deposit. 3 bedroom 2 bathroom $1000.00 a month with a $400.00 deposit. 9 month lease Only available for students 2 bedroom 2 bathroom $940.00 a month with a $400.00 deposit. 3 bedroom 3 bathroom $1050.00 with a $400.00 deposit. 2 year lease only available for students 2 bedroom 2 bathroom $790.00 a month with a $400.00 deposit. 3 bedroom 2 bathroom $900.00 a month with a $400.00 deposit.

The only reason I'm giving them a one-star is because you can't get zero I got denied over…read moresomething really stupid after I paid them $450 for application fees unless you have perfect credit 20 years worth of rental history and want to pay $450 to apply Run Runaway

Easily the worst place I've lived. The apartments are old and in disrepair. When I moved in, there…read morewere holes in the bedroom door (like, someone had punched holes in the door) and holes in the shower walls. The tub had permanent stains and wear on it; it never looked clean. The kitchen cabinets didn't have any handles on them, so the laminate was peeling off from years of residents pawing to open them. The fridge was old and rusted. The oven didn't hold the correct temperature and it took months of complaining for them to replace it. The countertops were warped and stained. The shared lobby in our building always smelled like wet dog and urine, even after they replaced the carpet. The gutters were never cleaned so when it rained, they would overflow right above the only entrance to the building. The "fitness center" was janky as hell. AND THE POOL WAS CLOSED FOR TWO YEARS. (We got a cute email that said no, rent won't be lowered because there's no pool access--you're paying for an apartment, not the amenities. Ridiculous.) I never invited friends to visit because it was embarrassing for them to see the apartment where I lived.

I moved here in 2023, Shanda, the manager, Paul, maintenance, are always on top of things. This is…read morea very nice community, good parking, nice people, quiet , clean and I like it! In the Spring, beautiful landscaping with lots of flowers, in the winter, the roads are kept clear of snow.The apartments are older but I do not mind due to the facts I listed. The fabulous manager and maintenance make the complex nice

I lived here for a year, from the summer of '13 to the summer of '14. It was my first apartment and…read moreit was an absolute nightmare. I filled out an application and was approved by a young woman not much older than myself at the time. She must have been in her early twenties. On move-in day, I called and they had no idea I was coming. Apparently, the girl who took my application had stopped coming to work and essentially vanished off the face of the earth. Thankfully, they were able to get me an empty apartment the same day, but I was utterly shocked at how unprofessional the whole situation was. I dealt with three separate infestations -- first ants, then fleas, and finally drain flies. The first two I was able to handle with help from maintenance (and they were very slow about both), but the drain flies were persistent and were there until the day I moved out. In general, the maintenance staff here is slow to unresponsive. The toilet would clog or overflow almost every time I used it and I had to call 24-hour emergency maintenance at least five or six times. It wasn't until the sixth time that they finally offered to replace my it. They said it would arrive in about two weeks, but I went a month without hearing anything. When I finally went to the leasing office, they had no idea what I was talking about. They quickly ordered one for me, but I was again appalled at how poorly the situation had been handled. One month, their automatic online payment system went down. I was not informed that my rent hadn't been paid and I came home from school to an eviction notice. I was very distraught and, of course, the leasing office was closed. It took several calls to finally reach the property manager, and although I was able to sort everything out and pay the rent directly to her, I was yet again in disbelief at the quality of service. Despite being in a prime location (within walking distance of both Walmart and Kroger), I would not recommend renting an apartment in this complex to anyone, especially if it's their first time on their own.

I think no one should rent from this place. My mom is 84 years old and got an apt. from this place…read moreand after she lived in a few mo.s the bugs started to come out and I have never seen so many bed bugs..!! They ate my mom and sister up, so much they had to go to the hospital. And this place would do nothing about it. This place is not a good place..!! The office woman was nasty and very unkind and when we moved mom to a better place they said they used mom dep. to get rid of the bugs that was already there. Mom never had them before..

We were pleased with this management company at 1st. We live at Abbey Rd Apartments at end of…read moreMoull just off of 21st but after learning we had a HOARDER beside us we called when we heard smoke alarms going off, they sent a coworker to investigate and asked we go in with the representative. What we saw and smelled was beyond the TV show hoarders. We've called and complained repeatedly, and they had taken no further action. All they did was sent a letter...and we also see that they don't follow rules in their own lease. It states no pets...but u c cats and an occasional dog in the window when you take trash out. Its sad that they lose good tenants just to not have to worry bout their reputation. Very discriminative...its pick and choose here. We decided to move for our own personal safety and the well being of our belongings. It is a health and fire hazard. As of 11/1 we've moved. Please don't be deceived by the looks of these places...they are nice on the outside but who they let in is very undesirable. The turnover rate ...no one stays past the year... we found out the hard way why... don't be deceived

This is an incredible place to live, especially as a first-time renter! The office and maintenance…read morestaff are incredibly helpful and always responsive when issues did arise. The environment around the apartments was incredibly quiet; it was hard to tell how close to a main road we were! The complex was beautiful and always taken care of. I definitely recommend Crystal Lake, and will greatly miss living here.

He replaced my faucet, but was suppose to come back Monday to repair the floor he tore up. but as…read moreof yet, he has not.

The townhouse is great. 2 bedrooms, 1 & 1/2 baths, full basement, w/d hookup. Kitchen with dinette…read morearea. Large living room, large bedrooms, a back and front door, which is great for a cross breeze. Mail boxes at your front door. Missy is great! Always asks how things are going here. The maintenance man can fix anything! I moved in to decrease my rent and this place is good for that. I have had no issues. Thanks Missy! D. Neighbarger

Extremely unprofessional. Landlord told us DEC. 14th we would be able to move in on the first of…read moreJAN. Not only did the landlord "Missy" never return any of my calls. I have had to call every time of day just to get an answer and when I came in person for the 3rd time the reason ahe wasn't taking my calls was because "she just woke up" at 3pm. Completely LAZY landlord. Also the villa she told us would be available on the 1st has someone occupying it in January, even though she told us we were the only applicants to turn in all the paperwork. Now it is January 11th and we've still been getting the run-around from this establishment. No integrity, just slum living off of application fees.

Tim was excellent and fixed everything I needed in a very timely manner. He went above and beyond…read moreservicing

Maintenance got maintenance issues fixed quickly and promptly. Always courteous and respectful.read more

If you NEED maintenance it will be a while…read more.. I moved in, in July of 2019. The owner does not do maintenance. So far my furnace has stopped functioning twice. It is so old they have to special order parts. He will not replace it. I had to tape the drawers for my fridge together when I moved in. You are NOT allowed replace the fridge or stove. (Regardless of their condition) It is hard to get maintenance for them too. I went 4 months without a ceiling after a pipe burst between the floors. (Owner showed up screaming at me) Despite being disabled to the point of being restricted to the use of a cane or walker my care giver and I are the only reason that the side walks got shoveled and salted during the winters. (Living on a fixed income that was not cheap) but, there are people in wheelchairs in my building and in the event of an emergency everyone needed to be able to get out. Maintenance, management, and the owner fail their tenants in this regard on every level. They do NOT care if you have a new born, it is the dead of winter, and you have no heat, if you survived a deadly bone infection, are currently bed bound, only to be moved by specialist equipment that ice build up can damage, or if you work from home and a rude neighbor with a grudge decides to hook up a wifi jammer and place large speakers against your shared wall to blast music during the hours you are working. Or a pipe broke in the wall, filled the ceiling with water and started raining through the light sockets. If the owner or manager have to be inconvenienced enough to actually show up on the property and work. They scream at you. It is pretty terrifying any time you have to interact with anyone BUT the maintenance guy. (Who hardly ever talks) I