Terrible service....opened pool, water fall inoperative for 2 months, we begged them to come out…read moreand fix it...... told us a valve was bad, new company cleaned filters; problem solved. Requested other services/repairs, over and over, but no response for a year!! New company fixed everything in one visit. Check Google reviews for similar experiences.

First time customer, treated like a long time customer!! Pool motor died, everyone else quoting 2…read moreweeks or more. They understood that it was dead and was out in 2 days and have me up and running. Extremely fair price. I am now a customer for life.

Eastgate Pools built a pool in my neighbors yard and and a rock shot out from their equipment and…read morebroke my window. They would not pay for the repair. I am in the market for a built in pool and was looking to spend $ 90-110,000.00 and already had a quote from them. I sure hope it was worth it to them to NOT fix my $ 700.00 widow and loose out on a $ 100,000.00 pool. That is not the way I would do business. Then they insulted my intelligence's by saying it must have been from the heat, but you could clearly see where a rock impacted the window. Furthermore that window is on the north side of my house and does not get the heat all day like the south side does. Told me maybe my lawn mower did it. My lawn mower is a mulching setup so there is a plug in the discharge chute. I recommend staying away from this Co.

The absolute worst place you could ever do business with. Had them do an inground pool that…read morefinished last September(2024). Had many issues with plumbing they had an unqualified youngster doing. He plumbed uphill, backward, leaks everywhere. Got through that what thought, then had Jonathan come install a heater a month after. Fire things up yesterday and sure enough our yard is flooded with water coming out of the heater pipes(not condensation since it's not heating). These guys have no idea what they are doing but have cashed over 70k in checks from us. There is a reason they don't have positive reviews for inground installs and that is because they are terrible. I've not had a larger regret in my life than I do having ever dealt with these guys.

Steve and his crew were very efficient and Professional. I would highly recommend him to friends…read moreand/or family or anyone he needs repairs. He came out quickly and resolve all my issues on his first trip.

From the owner: we specialize in under water leak detection and repair line…read morepressure test and repair pumps and filters

Wow. Premier did an absolutely amazing job with building out our fiberglass underground pool and…read morepatio. Ryan and team are awesome. We highly highly recommend going with them if you're thinking about a new pool. Beautiful work. We spring for heater and aquatech which were super smart adds. Excited to open our pool way before Memorial Day!

I spoke with Ron and he told me to send pictures of my hottub problem. That being said, he…read morediagnosed the problem told me what to get and where to get it. Said I could do it myself & didn't feel comfortable charging me for this. Also if I had any issues to call him anytime or he would be out to help. You just can't find good folks like that anymore. So now my diverter is leak free and the wife can enjoy. Thank you so much Ron.. I still have you on speed dial.

Hot Springs did not want to fix the leak. Instead they just tried to sell me a new hot tub. Ron was…read moreable to fix my hot tub at a fair price. When Hot Springs tells you that you need a new hot tub, call Ohio Cities instead.

great service definitely recommend!! super reliable and gets the job done!! if you ever need a pool…read moreworked on hes your guy!

From the owner: Academy Pool Service is a local and family owned company specializing in the sales and installation…read moreof inground vinyl liners, secure covers, openings, and closings. Owner, Mike Adams, has been servicing the Greater Cincinnati area for 50 years. He is very well known in the industry and is often referred to as 'Dad' amongst his peers and other local professionals. Mike's knowledge, expertise, teaching, and willingness to 'do it the right way' no matter what has propelled Academy Pool Service to be an incomparable asset to our community. People choose Academy Pool Service when they want a high quality product with the same level of workmanship for a far more affordable price. They want the peace of mind that their investment is in safe hands.

First time pool owner and the whole family is enjoying the pool. I will say do some research first…read moreabout what you think your family is looking for in a pool, everyone has opinions but physically go to a pool if you know someone that has one. The staff is great, always answered my questions, and the job was pretty much done on time. Project was completed towards the end of summer so for now we've only had it for about 3 weeks, but well worth the money and time.

Aquatech has been great to work with! They listened to my ideas but yet provided their expertise on…read morethe design and installation. They do quality work and I felt they were trustworthy and honest in their business dealings. I would recommend them!

I Contacted Kline for a quote to build a wall for our St. Paul office, they came quickly to give us…read morea quote. We agreed and paid half of the cost of the job upfront. They day the job was to begin they did not show up or call. I called and texted several times and received no response. Eventually several days later I received a response and was told another individual was in charge of the project for the time being. I attempted to contact him amd received ZERO response. Eventually we received an email with a new start date. Which would have been today, except first thing this morning I received a text saying they had been in an accident and would do what they could to get here today. However, when I asked if he would actually make it today I received, as per usual at this point ZERO response..All in all not a good experience at all.

From the owner: Kline Contracting takes pride in being a small self made business. We will be on time for…read moreappointments and services, we will do an efficient and clean job. We ensure that the area looks as good if not better then when we arrived, we will take the utmost care with your home to ensure a smooth process from bidding the job to completion. Each step will be documented for the customer to see and respond accordingly, our smooth interface allows for customers to respond from their phone or email to get items addressed as quickly as possible.

Review update based on work completed: I can not say enough about how professional, quick,…read morefriendly and knowledgeable this company is. They did not install the original cover, there are very few companies who do this in Cincinnati. When our box was taken apart, we could see the issues we were dealing with, and the original company didn't necessarily do everything in the best practice way. We actually put a call into them when we first had the issue and are still waiting on a return call back. That was 3 weeks ago. Luckily Rileys pools passed along a recommendation for Cover Care. They were here early, with 3 men who quickly replaced our system. They were honest and knowledgeable when a small issue came to light. Instead of just doing the work , they came to us, explaining situation. This probably cost them a little more time and expense, but they did it right. We honestly wouldn't have known the difference, so are grateful for that. The lead time wasn't a big wait, as they said they have a large inventory and warehouse and most things, even motors, are kept in stock. Large ticket expenses are nerve wracking, but at least we know in this case, we got our money worth.