Mike was very helpful with a broken part in our hot tub. He was reasonably priced and responsiveread more

I had Mike out to do some work on a hot tub in a new house. He was helpful and beyond the work…read moretold me where to get parts so I could work on things myself. That's the mark of a Contractor that's got enough work they don't care about you doing some of the work to cut costs.

they will not return a call to confirm appointment i have left at least 5 messages to themread more

I highly recommend Feathers bros..they've been in the pool and spa business a long time and it…read moreshows. Very knowledgeable and the service is awesome. Competitively priced too.

Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

We purchased a swim spa and a hot tub from Tim's Pools last year. Tim was fantastic to work with:…read morehonest, professional, knowledgable, warm and so helpful. Highly recommend you at least check out Tim's if you're in the market for a swim spa or hot tub. Tim is the best.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

This co repaired my pool when everyone else was telling me I needed to buy a new pool. They saved…read moreme because I was not going to buy a new pool. I am so thankful they saved my pool!

This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.

Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

Beware when scheduling with this company. They came to open our pool and did not complete the job…read more There is water spewing out of the top of the filter. I contacted the business Thursday evening (the same day as the opening.) He stated they would be out Friday. No one showed up. 4 days later, still no response from the company, no one has came to my home, and I am left with a broken filter. A filter that they installed brand new last season. Definitely do not recommend using this company for any of your pool needs.

I am going to seek legal action against this company. They came to my house and did not complete…read morethe work but wanted half the money up front which was a large amount of money. The owner Cody has given numerous BS excuses as to why they have not returned. First I was informed my new filter fell off the back of the truck, then both his trucks broke down, then his employees were sick and yet again more truck issues. This is not a professional or reputable company.

they were amazing everything I asked them to do they did excellent very nice and always worked hardread more

From the owner: 25+ years experience in building beautiful, high-quality swimming pools and spas tailored to your…read morebackyard vision. From concept to completion, our team brings decades of craftsmanship, integrity, and precision to every project.

Horrible experience. My blizzard was melted and not up to my standard experience so I took it back…read moreand they were claiming it was too late, but only had the blizzard for 5 minutes after driving off. Very condescending and rude and talking down to me. They held the 10 minutes in line against me and acted like it was my neglect of waiting 20 minutes which was a lie. I feel they made the blizzard right away instead of staggering making it until I got closer to the drive thru order. Such mean rude jerks. That or they were trying to cover their hides from getting reprimanded for losing money from an order. You don't victimize the customer over it. Awful people. Some of them should get fired for being so brass and disrespectful. Not nice at all about it.

They installed our pool in 2010 and it still functions well and looks good. However, we just…read morelearned that they did not install the gas line to the heater correctly. They shortchanged us and the local gas company turned all of the gas off to our house until it was corrected. Not only was there no shutoff valve, they didn't use the heavy duty gas line required for underground. Those two issues cost $1300. They refuse to repair or pay for this service because "there is a new owner." We were also fined $1100 back in n 2010 because they didn't get an electrical permit. Take this for what it's worth