Had a great experience tattoo was perfect felt very comfortable great vibes great atmosphereread more

Awesome shop and shop owner artist. Clean shop good vibes would go again and highly recommend…read moreit .

Bella was the absolute best, genuinely accommodated through everything I needed. Do not listen to…read morethe other reviews, because all the artist here were so kind if you are good customer. They gave us correct timelines and got me out in time. They also accommodated to the curfew I need to be back on base. Super fair on their prices and will work with your budget. It's also super clean and the shop is super nice. 10/10. I have a few tattoos so I highly recommend.

@Newlintattoos got down and did a clean ass job, i messaged him with an idea and he came up with…read morethis. Cant complain at all super professional, the whole shop was a vibe, felt comfortable and well taken care of

Went in for Botox. 50 units. Normally the price is about $400 - $500. They charged me $640!! Never…read moregoing back. The main person who does Botox is no longer there. It appears they're making up for their losses by overcharging their regular clients.

Walked in and felt like a spa, the scent of the room is very relaxing. Got offered some coffee, but…read moreasked for tea and they had some available. Gave me a reminder of the spas back in LA. Came in for a consultation, Callie helped me with getting measurements for a tattoo removal. Took pictures of what's within regulations and whats not. Such a lovely lady with great information that she provided me with.

It is often quite difficult to find someone that can do a good job cutting curly hair and most of…read morethe time they will cut off more than is wanted due to the curls. Jessica K. did an amazing job with my cut and color. She straightened it at the end to show the color better and a different look if I chose to wear it that way but also how easy it would be if I wanted to change things up. She was very patient throughout the process by explaining everything before she did it as we were going for a major change by going from waist-length curls to a more modern shoulder-length style. When she was done, she made sure that I would be able to style it on my own as well. I would definitely recommend Jessica to anyone wanting a great cut and/or color. Especially if you have curly hair.

Tess is AMAZING!! Above all in this town!! You tell her what you want and she makes it happen every…read moretime! Cut color everything!! She gets me in every time I call her~ Love her! Jennifer

The ugliest hair color I have ever had. My roots were white and I came for a touch up. Rachel said…read moreI needed highlights so I agrred. However, when she washed them out my hair was white with a few strips of pink. I held back tears and asked her to do something. She put some thick brown streaks in it and a toner. It helped. Once home, I saw the back was spotted with yellow and the roots white. The cut was atrocious but the least of my problems. I am a retired hair stylist so just recut my own hair. The spa itself is low class and tacky.

Thank you so much Rachel for fixing my hair, it looks alive and healthy. Great service, definitely…read morethis is a keeper. Nice relax atmosphere

I dont share this lightly, it has stolen alot of my sleep worrying if I should...but what I went…read morethrough I dont wish on anyone My 60th birthday was coming up and I ask my husband for a few little things to make me feel better I was gonna get alittle botox, a peel, teeth whitened and brows micro bladed... I told the very nice lady which I really like I wanted botox between my brows She said we should really put some in your crows feet "ok" Then she said we should put some in your chin to smooth it out "ok" Then she said I'm gonna give you free some stuff in your lips...I'm thinking this is awesome I'm gonna look amazing for my Bday she told me it might affect my B's and P's for a couple days This was over 3 weeks b4 my Bday I go back a few days later for the peel at which time I address that one eye going up and one going down that I'm having troble talking and eating... She told me it would pass and to just draw one brow higher then the other this was the answers to my concerns... A different lady was about to do my peel when she asks me if I'd been using retinol...I told her yes the lady that did the botox sold me some skin care product told me to use daily till I came back for the peel told me it would prepare my skin for the peel Thank God she asked because it could have been really bad and scared my face if she had done it... So I got my teeth whitened " biggest waste of 99$ ever" I made an app to come back for the peel but I never went because by that time I looked much worse my eye drooping bad I could barely talk I couldnt smile, drink through a straw I had to cover my mouth to eat to keep the food from falling out... This is how I celebrate my Birthday I taped one eye up and parted my hair to try and cover it I covered my smile my laugh and hated all the pictures from the trip my beautiful daughters took me on... But the real reason I'm posting this it the treatment I received after I called twice a week for two weeks leaving messages everytime that I just need a minute of her time I just wanted to speak to the lady that did the injections "I believe she is the owner" I wanted to tell her what was going on and maybe next time go alittle slower with a new client...I wasent mad at this point I was told shed call me tomorrow or shed call me monday...she never called me back... So I called once again the third week and talk to Megan who apologized over and over said she had given her all my messages and was very sorry said she would call her right then So a few minutes later when the spa called and it was Megan saying "she said you need to make an app" I was DONE I was flabbergasted by this I said ok but cancelled and didnt go my husband said I wasent driving an hour for someone who didnt have the common courtesy to return many phone calls... Good news I'm getting better my speech is improving I still cant drink through a straw and I look like a rat when I smile But I thank God it's not permanent I've learned a big lesson on vanity that's for sure Hard Lesson Learned...Beware

My massage technician was Amy. She was really good at the deep tissue massage I got. The oils used…read morewere great. Amy's hands did a awesome job at getting the knots out of my neck and back. The service was very professional. By appointment only. Require a form to be filled out before about any injuries or medical conditions and areas that need attention like my computer neck. Place is a classy place on par with massage envy however here they offer beauty services.

I went to factory city originally and the guy broke each dermal as he inserted them so I ended up…read morehaving for dermals inserted vs 2. He dropped 3 tops and was looking for them (I assumed to insert which was not ok but luckily he didn't and opened a new one. He wasn't giving me straight answers or being super available so when I got a massage and they knocked the top off of my dermal which caused issues I ended up going to underground to get help! They were sooo kind and knowledgeable! Great atmosphere and way more knowledgeable! She helped explain why my experience was so bad and apologized that I experienced it! She also gave me the correct size gems so they wouldn't dig into my skin and actually sparkled! (Black shirt is underground tattoo) (black and white crop top was factory city tattoo) the experience here was so much more relaxing and she was so gentle with my dermals! Wish I came here first! 10/10 recommend!

I've had really good experiences at underground tattoo. My only problem has been not being able to…read moremake appointments with specific artists by just calling the main number. I don't feel like I should have to chase down the artist, then whoever's answering the phone ought to have an appointment book.

Online booking easy. However company canceled appointments and never refunded the money…read more The only reason a 1 star is online booking. Very shady business practice- they cancel to keep your money. When requesting money back they ask for your cash app and never send it. Stay away. Thieves!!!!

Brook is extremely professional. I watched her while I was waiting, work on a minor patient with…read moreher parents. She was calming, smooth, patient and reassuring . Of course she was just as confident and professional when it was my turn. I HIGHLY recommend her!