Ordered a plaque for my business last month. Friendly staff who went above and beyond to help make…read moreme happy. They took time out of their day and guided me through the process to ensure that I was happy with all aspects of my plaque. It is now hanging in my office space and I love that it is such a beautiful reminder of my dedication to my company. I would never go anywhere else for my trophy/plaque/personalization needs. I am 100% satisfied with the price and the service I received!

Excellent prices and even better staff. They made a plaque for my wife's business and it looks…read moreawesome! Thank you!!

Great customer service. Very pleased with engraving on bracelet. Quick service. Will use again.read more

Took some time for basic engraving yet pleased with result. Communication on order can be improved.read more

My Waterford Crystal vase was taken to House of Crystal in Greenville for repair on 05/06/26. The…read morebase had broken cleanly from the stem and as the two pieces fit perfectly, I was hoping for a quick fix. While hope for an immediate repair with glue as that would never be noticed. I accepted the inevitable and was promised delivery within a week. On 05/26/27, I arrived at the store to collect the vase. The box was still on the counter - untouched and exactly as wrapped from 16 days earlier. No apologies offered or any expression of regret - simply an absence of concern. Emptiness. He didn't give a damn about me or the memories associated with the vase! Just nothing! There is an understanding this business has existed for many years and with mostly positive reviews. While my refund was given as I had the receipt stamped "paid," the encounter was eerie. The store was empty on my first visit, empty on the date of pickup.

I would have never thought of needing any personalized gifts but when a last minute event came up…read moreand personalized whiskey glasses seemed like the perfect gift, House of Crystal went above and beyond my expectations. I had called various other engravers to see if this expedited gift was even an option but was repeatedly laughed at and told the time crunch was impossible. When I got in contact with house of crystal I was told it was not problem. Their customer service was amazing and Joey helped me to decide the different elements of my customized orders. Not only was the initial order easier than imagined, I also received updates regarding the progress of my order! All and all the experience and product house of crystal offered was amazing and I will 100% be getting more customized gifts from this company!

We needed some copies made of random documents. Some were handwritten, some were typed, and some…read morehad highlighting. The helpful folks at PostalAnnex took the time to separately copy, so that the highlighted pages were color-copied for legibility. They also took the order, and my phone number, and called us when the order was ready. The price for the copies was very reasonable, as well. I highly recommend Postal Annex, and would definitely use them again.

They make life so much easier, great staff too, very friendly and helpful. I drop off here several…read moretimes a week.

Fedex did not deliver my package on the appointed date of 11-7-2026. I had to put a hold on said…read morepackage because it needed to be delivered by that exact date. Because I am shipping to my mortgage carrier who is literally a criminal organization (Shellpoint Mortgage Servicing, look them up there is no form of fraud they won't commit) if it got delivered the next Monday they would have literally stolen it. They are currently getting sued for that exact crime. I have personally caught them committing fraud on my account twice before. Then from Monday through Thursday I have been trying to get that package returned back to Omaha NE. They kept scanning the letter then saying it was delivered at their address. 4 days in a row 5 seperate phone calls where I was told repeatedly by a human (not automated phone service) the situation was handled. Then to wake up the next day to discover I have been lied to again. I also tried email complaints. I called again on 7-18-2026 and have been told they have no idea what is happening. Incompetence is one thing criminal neglect is another. At this point I am under the assumption that someone at that facility intentional delayed the first delivery and is now purposely not returning my package. Like I said there is literally no crime I would put past my mortgage carrier. There is a cashier's check for over $12k sitting in a box for 6 days. Maybe that's not a lot of money for them but it is to me. I have filed a report with the FBI for potential mail fraud. I would never use this facility nor any Fedex location if you have any option.

I have been very patient over the past few years, but now it is time to write a review…read more I have yet to receive 1 package on time from FedEX. They give us a tracking number and a time frame, I reorganize my day to be here to sign... and what happens each time?? It changes last minute and expands the day another 6 hours. I have taken off of work, rearrange my schedules, days, time frames, and for what?? Nothing. I end up losing money from work missed, and time that could have been spent doing more important things. This use to be a good company, but now has become a joke. My wife and I have now agreed that we will no longer use the services of this company. Will will also not order from anyone who only has FedEx as their only option. Done wasting my time, and money on companies who do not respect MY time and money. Revenue flows both ways, and now you have lost mine.

I ordered a customized sign to be hung outside! Bill listened to my ideas and made suggestions…read more The end product was beautiful and the recipient loved it. She couldn't say enough about the Craftsmanship!! Thank you for such a lovely end product ! Great quality!

Carolina Custom Laserworks is an excellent choice to purchase beautiful, well-crafted, personalized…read moreitems! I have been very impressed with the quality and speed at which gifts are delivered! I highly recommend CCL!!!