Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

Time now to discuss, not a place that I visited, but a business that visited *me*. Not to…read moremention....possibly revitalized life as we know it here in the [insert last name here] residence. This happened over a week ago. But imagine (if you will): awaking in the early morning attempting to get ready for work on a typical New England wintry day, when you notice the hot water is gone. As my heart sank to my nether regions, I feared the worst. Upon reaching the basement, my greatest anxieties were quickly realized as I witnessed what can only be described as a literal geyser erupting from my now dilapidated excuse of a water heater. In short, ladies and gentlemen, this thing was toast. With my basement partially flooded and my family potentially facing frigid showers, there was only one thing to do: contact the heating company who would quickest solve this dilemma for us. After scouring the four corners of Yelp for a little under an hour, A.J. LeBlanc was the first to respond. Due to it being incredibly snowy and dangerous out there (not mention having 3 other jobs earlier that same day), it took them a while to arrive. Once they did though, they were extremely accommodating, professional, and precise with their installation. After working out the quote and payment details, they were able to arrive with the necessary parts THE VERY SAME DAY! I don't think I need to tell you how important this point was for us, considering not all companies in the area can necessarily pull this off on such short notice. I won't tell you how much we spent that day. But let's just say it was just shy of a king's ransom. Nevertheless, it was quite worth every penny. They say you can't buy peace of mind, but Leblanc's prompt service comes damn close. What impressed me the most was not only the superb install job (which you can clearly see in the photos I posted); but also their brief yet thorough instruction on how everything works on the brand spanking new heater. It's worth noting that they made a big deal about making sure everything was done strictly to code. And we are eternally grateful, especially after learning the former water heater (which I *think* was around 8 years old) was severely outdated. I mean, the thing didn't even have a drain pan. Imagine having just a water heater sitting on the ground with nothing to catch any leaks. *sigh* Anyway.. The new water heater comes with a 6 year warranty. So, should anything unexpected happen before 2029, we'll know who to call. These guys probably saved our lives that day. Because I know I certainly didn't feel like catching hypothermia via shower due to an out-of-date, busted ass water heater from 2015. As such, I'm giving A.J. LeBlanc Heating, Inc. 5 state of the art water heaters out of 5.

Guy treated me as less than and gave unsolicited advice. Reeked of smoke/ashtray. Didn't explain…read morewhat he was going to do and or why prior to coming, so the appt. was pointless & waste of time. I knew there was no active leak in bath ceiling, but realtor told me to have him cut ceiling open for no reason to only then have to pay another guy idk maybe $90 for paint I bought and then maybe $2-300 to fix hole in ceiling (and he had to come back about 4-5x to fix this.). Plus, this guy who was unrelated to this business ended up showing up like 2 hours late or always changed the arrival times. Cool dude tho. Let's just say I didn't write a review on that realtor, but we agreed to cut the cord lol. The admin. lady was extremely helpful, informative, funny & precise.

Very professional and knowledgeable team. I got same day service within a couple of hours on a…read morewater heater failure and replacement. Dan and Brian serviced the unit and I was impressed on the efficient manner in which they worked. They were well educated and very forthcoming with information on how both my water heater and furnace system worked. There are other plumbers closer to my location but these guys are the gold standard when it comes to service and professionalism.

Gary has been my plumber for about 8 years. He did my sump pump, water tank, fixed some pipes, my…read morebathroom reno, and my basement reno. I have dealt with many contractors for various things and I have been ghosted, over charged, I've had valves left open, I've had pipes not purged, I've had wrong parts replaced, I've had people just not show up for weeks where I have to chase them. when I was single and my daughter was 2, I even had someone tell me that if I didn't shovel a walkway for them, then they weren't coming. Mind you to fix a problem that they left behind. I never not one time had a negative experience with Reaction or Gary personally. He is efficient, he is always safe, his pricing is fair, he is responsive, communicative and he is patient. I will always call him first from now on, since he just replaced our boiler right before winter hit in less than 2 days. Call them!

Great service. Water heater finally went. These guys came quickly, gave me…read moremy options with beyond fair pricing, and replaced same day. No BS!

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Our septic system froze and backed up, and within an hour of calling Allied Septic & Drain, David…read moreBurrill arrived and flushed our system. He even stayed an extra 15 minutes to make sure only clear water was flowing through the pipes. Every time David came into our house, he put on shoe covers and was very respectful. Thank you, David, for your prompt and professional service!

Allied Septic was a great value, delivered prompt service and completed in timely fashion.read more

My central AC went. They were referred by a friend. They came day after we agreed to their…read moreestimate. Professional, great customer service, quality work, fair price, respectful. So impressed that I hired them for home heating oil and burner service.

They gave a quick and reasonable quote, was prompt with their scheduling. Showed up on time and did…read morean excellent job. I converted from an oil boiler to a gas combi unit. They did not pressure me in any way just gave me all the options and answered any questions I had. The owner did the on site estimate and even showed up on day 1 to see if we had any questions. Steve and Shane handled the install and were prompt, responsible and knowledgeable. Highly recommend their service.

So far so good. They were prompt and here when they promised. No actual work has been done…read more Please feel free to contact me when the job is completed. D. Cz

I've been using Wetherbee for 2 homes over 3 decades. They have always been prompt, reliable,…read moreprofessional, friendly, fair priced and highly competent. They won my business forever when, instead of taking the quickest/easiest route to a burst pipe (through the ceiling), they accessed it through a closet wall. In addition to this service, they have fixed a sink, a leak at the washing machine turn-off, and most recently a shower cartridge causing issues.