My air conditioner initially started having problems in May 2018. I have a Homebuyer's Warranty…read morethrough 2-10, so I contacted them to have it fixed. The only A/C company they are contracted with in this area is EL Walters, so they had them come out. They repaired it. The AC started having problems again in July of 2020. I contacted 2-10 in late August and they approved replacing the system. Again, they used EL Walters. The new unit was installed and things seemed to be fine until July 2021. The house wasn't cooling as well. By the end of August, it wasn't cooling at all - less than 1 year after having a new unit installed. I contacted a different company to come out and diagnose the problem because it was 95 degrees with a heat index of 110 and there was a heat advisory. I wanted answers ASAP and I knew EL Walters was going to tell me I had to go through 2-10. The technician that did the diagnosis informed me that the furnace evaporator coil was not compatible with the AC unit that EL Walters installed and that they should have also replaced the coil. He was shocked that they did this. His comment was, "They had to know the his was wrong and that this system would fail. They probably thought it would last longer than it did and then maybe it wouldn't be their problem. You need to report this to EPA and they should be responsible for repairing it because they installed it knowing it wouldn't last." I contacted EL Walters to let them know the diagnosis. I explained what the technician had said and the receptionist's response was, "Why would you have someone else come out to check our install?" I thought that response was inappropriate. I told her because it's blistering outside, my AC isn't working I wanted answers ASAP. She said that since I used my home warranty company, I would have to go back through them. I contacted 2-10 and they said they'd reach out to EL Walters. Two days passed and I never heard anything. I called 2-10 back and they said it would just be easier to put in a new service request. I didn't want to do that because EL Walters is the only company the use for this type of repair in Evansville and they had botched the install of the unit. My husband ended up contacting a third heating and air company because he wanted to be sure about the diagnosis. The technician inspected the furnace and AC unit and said, "You can't put a 410 on a 22. It will make the whole system blow up, which is what has happened here. The way your system is set up, they would've had to pull out your furnace to replace the coil. They probably got lazy and didn't feel like doing that, so they just did this and hoped it lasted awhile." I wasn't sure what this is meant, so I looked it up. The new unit that they installed uses R410A refrigerant. The existing coil in the furnace uses R22 refrigerant. They charge at different pressures, so they are incompatible within the same system. Putting R410A into an R22 system makes the pressure too high, so the valves rupture and refrigerant leaks out. All new AC units made since 2010 cannot use R22 because of EPA regulations. Knowing that the system was much older than that, EL Walters should have known the coil would was not compatible. I'm not sure whether or not EL Walters' technicians installed this incorrectly out of careless negligence or lack of knowledge. Either way, we did not feel comfortable having them come out to "repair" anything else, so we bypassed the home warranty company and paid out of pocket for the other heating and air company to install a new coil and recharge the system. Sometimes you get what you pay for. I know this is a long review, but I wanted to give as much detail as possible. I think it is despicable that a company would install something incorrectly knowing that it would fail, be offended that you had someone else check their poor work, and then not even own up to the mistake when there is clear evidence of it.

Going into July, it's hot and muggy - so of course the AC stops working. I called Walters in…read moreEvansville. They came out, "diagnosed" my problem in the outside unit, told me it would be 2 weeks or so before they could fix it. The cost to put the Freon back in would be $49.40 per pound. And I needed 10 pounds. Plus the labor to fix the problem would put my bill in the $1,200 range. They charged me over $200 for this diagnostic skill. Their office called the next morning and told me that although the part was under warranty, I would have to pay the freight cost. I decided to check elsewhere. I called Schmitt Heating and Cooling at (812) 424-3604 and talked to Brian. The first question I asked was how much they charged per pound of Freon. 17 bucks. That is not a typo. That is an immediate savings of $324.40. I was already happier. He sent someone out that evening. After hours. They looked at what Walters had said and totally disagreed. He told me what he thought was wrong. Brian called the next morning to discuss it. The part was ordered and would take a few days to get here. But it was July 3rd and the holiday weekend was coming up and it was hot. I was dreading it. I dreaded needlessly. Why, you wonder? Because Brian sent someone out that evening to install a window unit in that he keeps for his clients to borrow. It was a sanity saver while I waited. No charge for this service, either. When the part arrived, Schmitt came out for a third time. We are not in the same town. It's a drive for them to get here. 28 minutes one way according to Google Maps. This was their third trip to my house and this time they sent two guys. One replacing the part and one charging the outside unit. They replaced the part - which was INSIDE, by the way. There was NOTHING wrong with the outside unit at all - except that Walter's had taken out all the Freon and I had to pay to have it replaced. The guys were there a couple of hours. When they left, the cold air was blowing. By the time I woke this morning, the house temperature was 70. Brian called later in the day to let me know he had taken care of the warranty part and to make sure I was happy. Happy does not begin to describe how I am. Both he and his wife, Traci were always kind and considerate. Very professional. This small family business gave me better customer service than I have ever had from any company for any reason. The total cost for the labor was $300. For 4 guys. Who made 3 trips. And drove about an hour each time they did. I am a Brian Schmitt Cooling fan forever! I would highly suggest you be as well.

We were connected to Marc & Kristen when we first moved to Evansville and they were super helpful…read morein guiding us on our house hunt. Being new to the area we had little knowledge about what the best location was. Marc & Kristen were very patient with our newb questions about local culture and didn't put any pressure on use to buy outside of our budget. When we finally decided on a house, the closing process was smooth as silk. Would definitely work with them on our next house hunt.

Mike really helped out my grandma when her rental hvac was toast. Competitive pricing and didn't…read moreoversell things to her. Thank you Mike !

Mike was not only able to get my AC back up and running…read morequickly, but at a very reasonable cost. He was very genuine and did a great job. I would highly recommend Schweizer Heating and Air.

When our barn roof peeled off like a sardine can, Hobgood came to our rescue. The cross beams came…read moreoff with the roofing, so it wasn't just a, slap on new roofing-type job. They did the job quickly and well. Thanks, Hobgood Post Frames! The Bucks

Great people, Greg and Erica, to do business with. Amazing folks. Always professional and…read morecourteous with timeliness in all aspects of the business!!

We are extremely pleased with Brann's plumbing. FINALLY a company that does not gouge! They were…read morereasonably priced, very timely for our repairs and finished within one day. HIGHLY recommend them for any plumbing or septic needs.

I would give this business less than one star if that were possible. We had to fire them from our…read moreconstruction job because they 1) billed us more than quoted on the work performed 2) did not measure correctly and my husband had to redo some of their work before our foundation could be poured 3) would not return our calls once we required everything going forward to be put into writing. On top of that Mr. Brann told our new plumber "good luck getting your money." This was an unfounded statement as his invoice was dated 7/31/2018, the check I wrote him was dated 7/31/2018, and it cleared my account on 8/2/2018. Mr. Brann flat tried to ruin our reputation with a complete LIE. Disgusting

Extremely affable. Beyond well versed. Ricky's humanity and honor appear to be cornerstones of his…read moretrade. He analyzed a plumbing issue and fixed it in minutes. This while describing the entirety of the system and making recommendations anyone could implement. The price was affordable and amazing. Thank you really isn't enough sir! Really, really well done.

My daughter's toilet backed up into the bathtub late Saturday night. I tried to run a snake through…read moreit on Sunday, with no luck. I was having an operation on Tuesday morning. I called Rick first thing Monday and explained it to him. He was there in an hour. Fast service, great price, and a very nice guy. While he was there, I showed him the second bathroom that needed repairs made to the closet collar on the toilet, and needed a pedestal sink re-anchored to the wall. We scheduled that for Friday. All is working well now. Highly recommended. I don't know why Yelp shows me as being in California. This work was done in Evansville, Indiana. ******** Great work!!!

I purchased a very expensive Kohler whole house generator from BNG in September of 2024. The…read moreinstallation was not completed to professional standards. When I brought it to their attention in October of 2024 I was told in person they would finish the job. A year has passed and several phone calls and emails go unanswered. When I do manage to land a conversation with someone they tell me they will finish the job soon. Most recently a week ago I asked to speak to the owner. The receptionist told me she wasn't sure it was "legal" for her to tell me who the owner is but would have someone call me back. In my experience BNG is not a company who keeps their promises or stands behind their work. I am not a difficult customer. I have waited a year for resolution. I am a businessman who understands that when sometimes a job is not completed correctly the true measure of a company is how do they respond to affect a resolution. BNG does not keep their word, but rather tells you what you want to hear hoping you'll go away.

I highly recommend this company. They re configured ductwork and installed brand-new HVAC system…read moreat my work. Price was competitive and Technicians were very professional and easy to work with. So I called them to service my home AC unit...Wes the Tech was extremely thorough in servicing/cleaning Unit and explaining repair. I am Very happy with service, honest prices and good communication about services and repairs.

I reliable on Meny any time I have problem with my A/C or Plumbing. They give me great service and…read morethey do good job. I would recommend them any time you have problem.

Are reliable , honest, fair pricing, know what they are doing when fixing furnace, A/C, Plumbing…read moreetc. Would high recommend Sr Meny.