What a blessing to be referred to 1-Tom-Plumber. I texted them at 11:30 pm. by 6:45am I received a…read moretext that they can be out by 8am to estimate the repair. Mark was right on time. we explained we couldn't afford to make major repairs, but we need our water functioning. by 9:30am Heath arrived and got right to fixing the issue. We were made aware our plumbing system is outdated, and the repair is a temporary fix. but we are grateful they were willing to help get water back into the home. We did ask for an around about cost for replacing everything. so, in the future this will be a project we will let 1-Tom-plumber handle. The issue we had was our water meter was flooded. we called Huntsville utilities and was told it is our fix since it fell on our side of the property. We had a plumber come out and they made us aware that we have a crack in the line. 24 hours went by, and nothing was done by that plumber. so, we made a Facebook post asking for suggestions on plumber and I am thanking God that 1-Tom-Plumber was suggested. Thank you again for us crossing paths with them, and their professional customer services. A big thank you to Sarah Myers for referring us.

5 Stars for the pre-appointment communication and the professionalism of your technician Joseph…read more"Rooky" Duncan. And your Service Vehicle looks great too! Nice wrap job! However, I wasn't hiring you for your service vehicle graphics! 0 Stars for $$$. I had already removed my toilet, cleaned up the old wax ring, identified, and fixed the issue. All I needed was the toilet "reinstalled"..."professionally". I even supplied a new Wax Ring and a new braided connector hose. They wanted $379 for a 15-20 minute job and I was supplying all the hardware! I reached out to a local licensed plumber that I was referred to, and he did it for $100 & I gave him a $25 Tip! Saved me $250! Lesson learned, get an estimate over the phone before you have them come out and "blind side" you!