I initially had a frustrating experience when my Tacoma was towed improperly and suffered some…read moredamage in the process. However, I want to sincerely commend Family Auto & Towing for how they handled the situation once it was brought to their attention. The owner personally reached out to me, quickly refunded the towing fee, and offered to cover the full cost of repairs without hesitation. They were professional, accountable, and understanding throughout the entire process. Mistakes can happen in any industry -- what matters most is how a company responds, and in this case, they truly stepped up. It's rare to see a towing company take full responsibility like this, and for that, I'm genuinely grateful. Thank you to Family Auto & Towing for making things right and treating me with respect.

Warning to anyone broken down in the Petersburg area: do not let AAA send you here…read more The manager drove out to get us after a 15-hour highway breakdown and talked us out of going to our arranged destination by promising they were close to town, had RV parts, could fix our truck, and had a beautiful farm facility. Every single thing he said was false. They looked at our truck in the morning on Saturday, then said it was dead so they'd charge the batteries and be back. They never came back. We ended up stranded at a remote, run-down yard with no transportation, no power, and no way to leave for an entire holiday weekend. No one answered our calls or texts for three days. My son had to ride his dirt bike on the highway just to get gas for our generator. When they came back Monday they charged $899.99 for about two hours of actual diagnostic work, fraudulently double-billed our tow, and physically blocked us from leaving until we paid over $1,149 in full. They argued it was because of the holiday even though they were open Saturday and just didn't come to work on our truck as they promised. They refused to listen when we questioned the massive bill, arguing they were helping us and let us stay there, even though we didn't want to be there and were only stuck there because they'd stranded us and forced us to go there in the first place! This is not a business that helps people in emergencies. This is a predatory business that exploits them. Virginia Attorney General complaint filed.

Service was great and they towed my car easily and smoothly. And the the were super kinda and…read morevalued what we saying

I can not say enough about my experience. My driver was not only prompt and professional but he…read morealso eased my tension as I was stuck in the side of the road in the rain on a Sunday. I can not say enough about B and T tow. They may be a small business but they don't operate like a small business. From the dispatch, to the pick up, and delivery of my vehicle, exceptional service! I highly recommend B and T Tow and I rarely make reviews.

I'm proud to offer this review concerning the timely and professional service I received from B&T…read moretowing today. Pat arrived just over an hour from my initial call to my insurance provider. I was surprised and impressed, which altered my gloomy mood somewhat, considering what I might be in for regarding repairs. Kudos! B&T, and Pat.

After having my car looked at by 4 different shops and comparing prices I went with MZ which had…read morethe lowest prices and seemed the most honest about work I needed done. Mario told me exactly what I needed done without trying to sell me a bunch of stuff that I didn't need. I saved almost $1700 compared to one of the other shops that gave me an estimate. I was so, so, so impressed with Mario's integrity and also with the quality of the work. The turn around time was also very impressive and I was contacted and updated on what was going on with my vehicle, extremely professional and friendly customer service also. MZ turned out to be the perfect choice and will be my repair shop for life, and I will refer EVERYBODY who needs car repair to them. They're AMAZING!

Very very unprofessional. He supposed to put Freon in my air conditioner for her vehicle, but he…read moredidn't put a drop of Freon in it, but charged her and told her if it doesn't get cold, she can bring it back and then when she went back, he Did not give her money please do not go there. It's not worth your money time he's a scammer.

Midnight Towing, specifically Wilson Pickett, did an excellent job. I answered an ad selling a 100…read moreyear old safe for $5. The owner got it in a self storage unit he won at auction. The seller, my son, and I worked maybe 2 hours trying to lift the safe using ramps, a dolly, and a motorcycle jack to get it on my trailer, to haul back to Newport News. The seller had to leave for another appointment. After maybe 30 minutes more in the sweltering heat, my son and I decided to call a tow truck company to lift it onto my trailer. Midnight towing was the third or fourth company I called. The first few didn't have a driver available, or didn't have a truck with an old fashion crane on it. After maybe another 20 minutes Wilson came with his flat bed wrecker. I told him right away I'd requested a crane. He replied "We'll make it work one way or another". Sure enough with his air jack he raised it high enough to get on the corner of his flatbed, and set it the trailer. He then nudged it forward of the axle, centered on the trailer. I was expecting to pay $150, but he said $125 would do. He really knows his equipment capabilities. I'd highly recommend him to tow your car, or to deliver a safe for you. Later I estimated the weight at 2000 pounds. The seller had guessed it only weighed 500. -paul

Very impressed with the service, quality, and value. It's comforting to know there are still some…read moregreat folks willing to go the extra mile to help out when you really need it. And Midnight Towing & Recovery and Wilson Pickett took great care of us. My 22 year old daughter was on her way back to North Carolina late one Saturday night when all the warning lights on her dashboard came on and her car broke down in St. Petersburg VA. She didn't know anything about cars nor did she have anyone local to call. My wife and I live in NY and searched the internet for a towing company, saw some good reviews associated with Midnight Towing, and decided to give them a call which turned out to be the best decision we could have made. Right from the start, Wilson put our minds at ease. He gave us an overview of the area, including hotels, car rentals, and potential auto shops [we went with Master Transmissions who fixed the car in 2 days at a very, very reasonable price but that's a different story]. When Wilson picked up the car, he also let my daughter ride along to drop off the car at the auto shop so she would know where it was being fixed and also drove her to the car rental -- the service was simply amazing and Wilson was so kind. Many thanks Wilson!!!! Highly recommend this towing service.

Very easy claim processing for my accident. Technician found hidden damage my Geico adjuster…read moremissed. Not sure about these old poor reviews below but they offer a warranty on their paint and body work. Just simply need to keep your receipt like you would your TV. Excellent service and highly recommend

They have done great by me. MzzLady . They have repaired 2 of my trucks. Battlefield Body Shop has…read moregreat customer service.

Great group of people Very knowledgeable and we work with…read moreyou They made a mistake that did by leave my light and wipes on that killed my battery They save me that day Thanks again 6

Getting stuck on the side of the road is never fun, but [Company Name] made it so much easier. They…read morearrived faster than the estimated time, and the driver P was incredibly professional and careful with my car.

I went in and talked to Glenn abt what I needed done. We set a day to drop my car off and he did…read moreexactly what we discussed. 10/10 service! I recommend!

Great people.That do great work. Need some body work done go see Glen. He will do you rightread more