1. CPMC Van Ness Campus

    1. CPMC Van Ness Campus

    0

    San Francisco, CA

    Cancel

    Open app

    Search

    CPMC Van Ness Campus

    3.0 (206 reviews)
    Open Open 24 hours
    Updated 1 month ago

    CPMC Van Ness Campus Photos

    You might also consider

    Recommended Reviews - CPMC Van Ness Campus

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Sutter Van Ness cafeteria hours as of 07/26/2025. The hours on its own website are incorrect as of this writing.
    R A.

    Cafeteria is nice. The food is the best in the world but the breakfast burritos are good and the calzones on every other Wednesday are pretty good too.

    Linda R.

    I GOT MY KIDNEY TRANSPLANT HERE! JULY 28,2023 aka ya girls new birthday!!!! My second lease on life thanks to my beautiful selfless Tia & the amazing care team at CPMC! You are all amazing human beings. After 3.5 years on dialysis, and 3 years on the transplant waiting list with UC DAVIS. I had an appointment over at UCSF, when I went and met with Dr Katznelson and he told me he doesn't see why I haven't already got a transplant if I'm the perfect candidate and have a donor... it brought tears to my eyes because I thought I'd be on dialysis for another 2-3 years. After UCDAVIS postponing surgery so many times and hearing what Dr Katznelson said, it gave me hope. I immediately told my Tia and she got on it immediately. UCSF managed to get most of my Tias test results and lab work, etc from UCDAVIS because they share the same network, "EPIC" they said they just needed to meet my Tia in person and if all is well, we can have surgery within the next month. My Tia flew down from AZ immediately and did the lab work and within the week they called her to let her know she passed with flying colors and set the date. I then got the call and my life changed forever. From every video visit, in person visit, pre-po, post-op I've had with UCSF I was treated so nicely and felt welcomed. I would like to thank everyone at CMPC from the security who showed us where to go when we arrived, nurses, doctors, surgeons, janitorial staff even the kitchen staff!! Everyone was so nice and helpful. All nurses made me feel comfortable and were sweet to me when coming in to help me, clean my Foley catheter, clean out my drain bag, I know it's sounding gross but they all helped me and made me feel comfortable and never once made me feel bad in anyway. Thank you all who helped me during my stay and for every appointment that led up to my discharge day. I love this hospital and I'm forever thankful to all the staff that helped me.

    Terrible blood draw bruises from emergency room nurse Rachel
    K. L.

    Had to visit the emergency room and it went fine, the staff were polite and kept me updated. Would just ask nurse Rachel to practice her blood draw technique, I have really good veins and I don't know what she was doing, dropping vials and jabbing the IV with each vial change or something but left terrible bruising that I've never had with blood draws. Honestly the most painful part of the experience but overall as pleasant as could be under the circumstances.

    Wall
    Lizzie S.

    I'm not sure why the reviews for this hospital are so low. My 99-year old grandmother checked in upon the recommendation from her senior home's doctor on Friday and I finally got to visit her on Sunday--there were COVID protocols that restricted the number of visitors someone in the emergency room could have. Security was good and I always felt safe. Once inside, it's very clean. I love the artwork as well--there's some bright and fun paintings to brighten up the space. However, my 5 stars are for the amazing nurses providing constant smiles and laughs. Susanne, Lidia, Merryl, and Quincey. (While we're at it, shoutout to Drs. Klonk and Ganeson as well--I wasn't sure if they'd take me seriously as the granddaughter when my mom was also there, but they did and they asked the right questions about my grandmother's life.) My adult tennis team has a higher-than-you'd expect number of nurses, yet seeing other nurses at work really made me appreciate their care, patience, and empathy. They have great resources, PPE, beds, and facilities, it's so clean and shoutout to the great staff who sanitize everything multiple times throughout the day and they're also so knowledgeable. The cafeteria was pretty good, I loved the bright and airy space and they had a nice selection of food to-go and drinks. We could fill out a survey to get free coffee too! There was a Starbucks outside the cafeteria that closed in the afternoon which was sad so I couldn't get my PSL (pumpkin spice latte.) I can't imagine better people taking care of my 99-year old grandmother, watching over her, helping her get up and go to the bathroom, feeding her, answering her many questions, and also comforting me and keeping me and my mom (her daughter) up to speed on happenings.

    Pediatric ICU. Security is high (good!) to protect the littles

    See all

    Photo of Ada H.
    811
    453
    1432

    5 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    6 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jack L.
    0
    31
    12

    1 month ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R A.
    86
    80
    55

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Thank you for sharing, R! - Social Care Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julio G.
    10
    146
    113

    7 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 3
    Thanks 3
    Love this 3
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Kmaintl L.
    120
    292
    338

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Hi Linda, thank you for sharing! - Social Care Team

    Helpful 1
    Thanks 1
    Love this 5
    Oh no 0
    Photo of K. L.
    11
    166
    225

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 1

    5 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 2

    10 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 16
    Thanks 0
    Love this 17
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Really bad wait time. They didn't provide me with any estimated time. The didn't care much about patient.

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Thank you for sharing! - Social Care Team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Yes P.
    4
    85
    14

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dan L.
    177
    2
    1

    5 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Thank you for sharing! - Social Care Team

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Sutter Health

    Sutter Health

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 6

    Ask the Community - CPMC Van Ness Campus

    Do they still put ER patients out in the hallways and have them wait 4+ hrs?

    My husband went to this CPMC ER dept. in Aug. 2022 & was not seen for hours (they claimed it was due to all of these out of city dwellers being sent to CPMC Van Ness campus during the weekend - this was a Monday the worst day for being busy… 

    Where is the free parking located?

    "Free" comes at a price. I know of car break-ins & thefts in their "free" garage. All preventable but management does not seem to care

    Is there bike storage? I liked like to bicycle there and store it safely

    Yes but there's no such thing as "safety" as they've done nothing to quell the bike thefts here

    Is there free parking?

    Yes

    Is there street parking near by like at their Davies campus?

    Meter parking on street

    View All 6 Questions

    Review Highlights - CPMC Van Ness Campus

    My second lease on life thanks to my beautiful selfless Tia & the amazing care team at CPMC!

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hospitals 2,852 times last month within 15 miles of this business.

    Verify this business

    3700 California Street Care Center - enjoying her first bath in 9 months

    3700 California Street Care Center

    3.5(286 reviews)
    1.8 miPresidio Heights

    Well, on the plus side, their new pediatric ER at Van Ness is clean and nice. All of the staff we…read moreencountered were pleasant, if a bit overworked. My Daughter cut her chin and needed stitches on a Sunday night, so we headed here after being sent by a Sutter Health urgent care center. The ER was hopping and we waited over three, nearly four, hours for the stitches. I get it, my Child wasn't dying--other patients took priority. The doctor who eventually performed the stitches was nice and efficient. The whole procedure took 15, maybe 20 minutes start to finish. Nine stitches to be exact. The shocker was the bill for over $2700. That's the rate with Blue Shield insurance (we have a high deductible plan) and we're on the hook for the full amount. I asked them for a review of the bill because it seemed so high (couldn't be right, right?) but nope, they came back to confirm that that's exactly what it should have cost. To be clear, that's just the facility fee from CPMC's emergency room. The doctor's bill was a separate change. I shudder to think what the bill would be if you actually needed an x-ray or some sort of diagnostic work up. Anyway, proceed with caution and check your insurance--the rates are here are sky high with no justification. Just because they can.

    How many nurses does it take to change a lightbulb? Or better yet, in my case, to get through…read moreoutpatient surgery? Well, let's count... 1,2,3,4,5,6,7,8... 8! 1) One that took my blood pressure, temperature and weight and showed me my purple couture outfit with matching green socks to be worn during my stay 2) One that inserted the IV into my arm (single hit to my vein, thank goodness!) 3) One that asked me about my medical history and took notes on a computer like a secretary 4) One that introduced himself and assisted the doctor during my operation 5-6) Two more nurses that were in the operating room when I entered that room 7) One that helped me post-operation in the holding room 8) One that helped me post-operation in my waiting room that gave me pain meds, helped me change, took my blood pressure every 30 minutes, took my temperature a few times That's 8 nurses plus my doctor and an anesthesiologist = 10 A total of 10 people helped with my 3 hour operation in which I was at the hospital for a total of 8 hours (check-in, operation Jenny T. and recovery time). Each and every one of them were friendly, professional, and knew exactly what each had to do for me (or is it to me?). The facilities was typical of a hospital, yucky. The operating room, which I walked into with nurse #4 was surreal and 10x scarier than a brain surgery scene performed by Dr. McDreamy on Grey's Anatomy. I had an entire minute to soak in the sterile room before the anesthesiologist turned me into sleepy town. But overall, I'm so grateful that I had a great surgeon with excellent health care workers. I definitely felt well cared for. I must admit, I watch way too many Korean soap operas and evil thoughts of dramatic things happening to me made me all the more nervous. My tip to you, don't watch Korean soap operas prior to surgery because NO, your body will not swapped out for another. Think happy thoughts and know that you are getting well taken care of at this hospital.

    Photos
    3700 California Street Care Center
    3700 California Street Care Center
    3700 California Street Care Center - Celebration Dinner

    See all

    Celebration Dinner

    UCSF Medical Center - UCSF Medical Center

    UCSF Medical Center

    2.7(542 reviews)
    2.5 miInner Sunset, Twin Peaks

    I had spine surgery with Dr. Burch last month and was very pleased with the process and results…read more Parking was easy since I was supposed to be outpatient surgery but ended up being hospitalized overnight for pain control. Dr. Burch and the orthopedic spine team are a well oiled machine. My neurosurgeon at UC Davis Medical Group essentially gave up on me and didn't want to do further surgery even though I was in horrific pain and had God awful nerve issues in both feet and legs due to a terrible disc herniation. Dr. Burch was kind enough to see me as a second opinion and was able to see me much quicker than I've ever been seen at UC Davis. He told me it wasn't fair to either of us to formulate a gameplan without updated imaging which I completely agreed with. Upon getting fresh CT and MRI scans he recommended a L4-5 foraminotomy and microdiscectomy. I agreed and we tentatively scheduled surgery the same day for a few months later. I checked in to outpatient surgery and was told they were running a little behind. No biggie; things happen and sometimes there are minor complications or hiccups. I've been that person before so I'm empathetic. I was brought back some time later and changed into my gown and had an IV administered. Dr. Burch came by a bit later and we went over the established gameplan one last time. The anesthesiologist came by a bit later and we went over things one last time before they brought me into the operating room a short time later. I woke up in a little worse pain than I'd anticipated and hoped, but sometimes that's the reality of having multiple spine surgeries in a 10 year period and having scar tissue. They closed me with staples which was a first and they were a little uncomfortable and took a little getting used to but they weren't terrible. They recommended admitting me overnight for pain control and my wife and I agreed. I slept better than I have in any other hospital. UCSF Medical Center was clean and easy to navigate. All of the medical staff were so kind and empathetic. I was discharged fairly early the following morning and we made the trek back to the greater Sacramento area. I've been dealing with chronic lower back pain since 2017 when my car was struck by a distracted driver. I had an open microdiscectomy in 2018 and a endoscopic microdiscectomy in 2025. I feel better than I have in years and my nerve issues have vastly improved. Spine surgery typically doesn't always improve your lower back pain but it oftentimes is successful in improving other issues such as nerve pain or weakness in your feet or legs. I couldn't be happier with the results and I can't thank Dr. Burch, Ariana, the orthopedic spine team, and everyone at UCSF Medical Center for taking great care of me. A special kudos to Ariana and May for helping navigate everything, particularly the curveball my insurance company decided to throw us when they denied the surgery 36 hours beforehand due to "medical necessity." Ariana was able to schedule a peer to peer consultation with my insurance company the following day and helped advocate for the procedure to be done at UCSF since UC Davis couldn't perform it until October. Thank you from the bottom of my heart for a great experience and giving me renewed passion for life. Living with chronic pain is awful and something I wouldn't wish upon anyone and I'm looking forward to beginning physical therapy in the coming weeks and fulfilling my goal of taking my daughters for their first bike ride with daddy on my daughter's 10th birthday in February.

    I will once again express my continuous disbelief in how incompetently UCSF is run. The right hand…read morenever knows what the left had is doing. When I was told that an appointment was over 6 months out and I said that it was urgent she TOLD ME TO GO SOMEWHERE ELSE. Oh and I am a UCSF patient Healthcare at is WORST STAY AWAY

    Photos
    UCSF Medical Center
    UCSF Medical Center
    UCSF Medical Center - Unit Coordinator seeking employment with your team please email danitadaniels36@yahoo.com

    See all

    Unit Coordinator seeking employment with your team please email danitadaniels36@yahoo.com

    Chinese Hospital

    Chinese Hospital

    3.1(95 reviews)
    1.0 miChinatown

    Note: This is primarily for the pharmacy since they do not break out the reviews for the pharmacy…read morealone like they do for some of the other departments. My elderly parent unfortunately goes here and they rarely have certain life-preserving medications available where my parent who is not very mobile has to go multiple visits to get the same medication. It's always "come back tomorrow" or "come back next week" or "comeback in two weeks". This is a hospital pharmacy. There should rarely be shortages of any medication. Even some basic portable medical devices that most pharmacies carry have also been delayed. Again, this is a hospital pharmacy. The worst thing is they don't care and the a staff member not involved in the conversation will interject from the other booth, "Is it even covered by insurance?" even though she is not involved in the transaction and it has been covered for years, as if that is an excuse for not having certain important medications available. It's too bad, because the review should be something like 3.5 stars but the extremely poor customer service of the pharmacy brings this down to 1 star automatically. They need clean house and fix what's wrong here so the perceptions of the hospital are not dragged down by this disgrace of a pharmacy. I am willing to upgrade the rating once they prove to us that the pharmacy has improved. I don't see how this can change with the existing management and personnel as the culture as indicated customer service has strong resemblance to the DMV. It makes me think of Seinfeld's Soup Nazi episode where the guy says, "No soup for you!" except replace the lobster bisque with medications! "Serenity now!" ‍‍

    I want to express my deepest disapproval of Doctor Evan T Wythe MD…read more I went to the ER after recommended by the Urgent Care nurse because of my severe neck, shoulder and back pain accompanied by symptoms of nausea, dizziness and weakness on my arm. While the staff at the hospital was kind, efficient and professional, I can't say the same for Doctor Wythe. The ER nurse took all the notes of my symptoms for 5-10 minutes, and I waited for another 5-10 minutes until the doctor showed up. Instead of looking at the nurse's notes, he asked me to repeat the symptoms. While I questioned why he didn't look at the nurse's notes, his answer was "because I am the doctor". Then he proceeded asking the nurse "what do YOU think?" in a very sarcastic tone. I was very weak and barely talk but didn't want to continue this drama, so I just repeated my symptoms again. The consultation with the doctor took less than 10 minutes witout involving any medical device. The billing price got back at $1,365!!! Absolutely outrageous!!! Moreover, the medications were not part of the bill. This bill is purely for the ER visit. The level of care provided is unacceptably remote from the price charged!!!

    Photos
    Chinese Hospital - Comfortable environment through the Hospital. The inpatient tower is just 8 years old. Everything is new and up-to-date.

    Comfortable environment through the Hospital. The inpatient tower is just 8 years old. Everything is new and up-to-date.

    Chinese Hospital - COVID vaccine administered at Chinese Hospital.

    COVID vaccine administered at Chinese Hospital.

    Chinese Hospital - Emergency Department

    See all

    Emergency Department

    CPMC Mission Bernal Campus & Orthopedic Institute

    CPMC Mission Bernal Campus & Orthopedic Institute

    2.8(73 reviews)
    2.7 miBernal Heights, Mission

    I had an excellent experience on the Med-Surg unit at CPMC Mission Bernal…read more I was admitted with sepsis caused by E. coli, a urinary tract infection, acute kidney injury, and after several days of essentially no food intake following food poisoning. Needless to say, I wasn't feeling my best. The quality of nursing care was outstanding. Every nurse I met was knowledgeable, efficient, funny, compassionate, and remarkably responsive. Call lights were answered almost immediately, and despite what I know must have been a busy unit, no one ever made me feel rushed. What stood out most was the teamwork. I'm a very difficult IV stick and also required both straight catheterizations and a Foley catheter. Whenever hospital policy required more than one nurse to be present, someone appeared almost instantly to help. Throughout my stay I repeatedly watched nurses jump in to assist one another. It was clear that this is a team that genuinely likes and supports each other, and patients benefit from that culture. I also appreciated that nearly everyone providing my care was an experienced nurse. The only trainees I encountered were a couple of wonderful nursing students from Samuel Merritt and USF, who were friendly, enthusiastic, and appropriately supervised. The food deserves its own paragraph. It was genuinely good, and the dietary staff happily prepared customized meals for me every day as I recovered. That's not something I usually expect from hospital food. The facility itself is beautiful, comfortable, modern, and extremely well maintained. Everything worked exactly as it should, and even my guests commented on how nice the hospital was. As a clinician myself, I pay attention to how teams function. This unit was impressive. The staff was highly competent, extraordinarily efficient, and somehow still managed to be warm, funny, and genuinely enjoyable to spend time with. Highly recommended.

    I strongly recommend you seek medical care elsewhere if you are on a high-deductible plan or do not…read morehave insurance. My partner was charged about $300 out of pocket (with insurance but before hitting deductible) for a simple urine drug screen as a precondition for a needed prescription. The same screen is available in San Francisco for $85 out of pocket. Her doctor did not mention the excessive charge for this drug screen when she offered it to my partner, and when we asked for an explanation for billing and an adjustment to a more reasonable charge after the fact, they refused and were completely unhelpful. We made a mistake here and should have done more research ahead of time, but this absurd charge should never have happened in the first place. If you don't want to be overcharged for mediocre care, do not go here.

    Photos
    CPMC Mission Bernal Campus & Orthopedic Institute
    CPMC Mission Bernal Campus & Orthopedic Institute
    CPMC Mission Bernal Campus & Orthopedic Institute

    See all

    UCSF Medical Center at Mission Bay - UCSF Mission Bay

    UCSF Medical Center at Mission Bay

    2.5(72 reviews)
    2.2 miPotrero Hill

    Warning: UCSF refuses to use next-generation gadolinium contrast agents when MRIs need to be done,…read moreand their staff are terrible about even communicating about it, so patients suffer higher complication risks from older inferior agents. If you want gadopiclenol or gadoquatrane, you'll have to go elsewhere, e.g. UC Davis. They're pretty good for lab work and infusions. Don't miss my review of the UCSF Weill Multiple Sclerosis and Neuroinflammation Center if that's relevant to you!

    My family member came here for same-day surgery and we experienced great care!…read more The WOWs: +Every member surgery team all came to meet us in pre-op, to take detailed history, ask/answer questions, confirm which body part they are working on, and addressed all concerns. Everyone showed great compassion and the team was very effective. +They were able to give fairly accurate timeframes for every step of the process. +I especially appreciated the constant text communications, so I knew how my family member was doing and when I need to come back to pick them up. +The surgeon and nurse both individually called me to debrief the surgery and review post-op care. The meds were sent to the correct pharmacy and we had no trouble picking up everything and going straight home. +I also called the on-call doctor in the middle of the night and they got back to me quickly to address concerns. +All the staff we encountered were professional and helpful. Improvements needed: -One thing that they could have communicated better was that only 1 caregiver was allowed to be in the pre-op with the patient. My sibling came and had to wait outside. -The hand IV access was a bit painful according to my family member, but he is a hardstick. Maybe they can add a "vein whisperer" phlembotomist for hardstick patients. -The coordinator was a little hard to reach at the beginning of this medical journey, but she advocated for us and was able to swoop us last minute appointments so treatment wasn't delayed. From first contact with UCSF to the surgery, with all the imaging in between, it took about 8 weeks. Surgery dates are scheduled based on urgency of the condition. For us, we felt the timeframe was reasonable. -The CT machine went down on Sunday, the night before the appointment. They left us a voicemail on Sunday night to reschedule, but there was no one to talk to until Monday. We showed up for the imaging appt anyhow (because the doctor needed to see the scans the same day) and they were able to pencil us in at an alternative location nearby. It was quite nerve-wrecking on Sunday night and I can see how that can be confusing for non-healthcare background patients to figure this all out. Overall: some hiccups at the beginning, but the rest of it was mostly smooth and the surgery team was excellent. Primary insurance: Medicare

    Photos
    UCSF Medical Center at Mission Bay - Waiting room third floor

    Waiting room third floor

    UCSF Medical Center at Mission Bay
    UCSF Medical Center at Mission Bay - Front of medical center at 4th and 16th.

    See all

    Front of medical center at 4th and 16th.

    CPMC Davies Campus Infusion Center

    CPMC Davies Campus Infusion Center

    3.2(232 reviews)
    1.4 miDuboce Triangle

    This is my second stay here. First time five stars. This time 3.5 stars rounded up. What could make…read moreit better? Maybe better coordination of the kitchen services. Also their parking attendants can be annoying. My surgery got cancelled when I was literally about to be wheeled in because the power went out. So this delayed my stay here unfortunately. Never found out what the cause was. First time I was here was in the ICU and General Hospital area one year ago. Second time is the general area and I'm still here as I'm typing this! Day 6 and counting... Yeah it's old school, but the windows open to fresh air. I always have a lovely view, this time with a glimpse of the bay. The WiFi is fast, I dig the old school private bathrooms however it would be nice to have handheld shower heads. Also the automatic sink in my room didn't work. It gets boring being stuck in a hospital so I ordered some sheet masks and Amazon delivered. Had no issues getting those to my room. Also DoorDash is no issue. The nurses are efficient and friendly and put up with my demands lol. From the nurse attendants to janitorial staff to night shift nurses, everyone has been professional. Shout out to nurses Tiffany and Fabio who made my stay more tolerable. I hope to get out of here in a couple of days. If I have the misfortune of being here again, I won't be dreading it.

    A friend spent about 10 days here, entering hospice mid way through, and was in a lot of pain, and…read morenot a great patient, but staff was very impatient with him, mean even. Every time I visited his diaper was wet or worse, and I had to prod the nurses to call the orderlies. When I asked for help repositioning him, a nurse named Fabio came to help, but scolded my dying friend the whole time. Also, the room was filthy. Do not recommend. Unkindness and uncleanliness abound.

    Photos
    CPMC Davies Campus Infusion Center
    CPMC Davies Campus Infusion Center - View from the room

    View from the room

    CPMC Davies Campus Infusion Center - Roundabout on a rainy winter day

    See all

    Roundabout on a rainy winter day

    CPMC Van Ness Campus - hospitals - Updated September 2026

    Loading...
    Loading...
    Loading...