I was visiting friends that live in steamboat Springs. When i got out of my friend's car going to…read moreTh Egg for a local " Lion's " meeting when my glass "arm" came off completely. I wear Ic! Berlin " breakaway glass arms". Very tricky and difficult to re-attach. Ellisa at the front desk went back in the office and managed to re-attach my glasses right arm. I was so appreciative particularly because I have not figured out how to fix. No charge. I was so appreciative of their service. Highly recommend this " EyeCare Specials" store ( Tony Gallegos ABO Certified Optician Lab Manager.

They fixed my eyeglasses this morning and were very courteous. They also seem to carry a very large…read moreselection of good quality eyeglass brands.

needed to wait my turn. I told him that I had been waiting for 1 hour and 30 minutes and he said…read morethat's the way it goes I'll to see somebody else . I said I'll see you now and he said no if you don't want to see me that's fine he did not apologize me and tell me that he would see me now he just was very rude and left me standing there crying

Dr. Helm and the entire staff are professional, knowledgeable, caring and down-to-earth, for both…read moremy 12-year old and me. From my cataract surgery in 2017 to a recent issue that had me concerned, Dr. Helm's skill, experience and knowledge have saved me a lot of worry and some tedious trips out of Steamboat. I feel very grateful for Dr. Helm and all the folks in that office!

The doctor spent so much time explaining everything about my specific prescription and why…read moredifferent lenses ( bifocals trifocals or progressives) work differently for different people.

Tried to order glasses but was repeatedly refused a copy of my prescription via email even though…read moreHIPAA allows email of eyeglass prescriptions under regulation. Once I finally got my prescription, it was incorrect and I was not able to see out of my glasses. Receptionist was very keen to not provide any help.

@Eyecare Specialties Craig…read more Just a heads up for anyone needing eye care in Craig--especially if you're on a budget or using insurance. I had a really disappointing experience with Eyecare Specialties in Craig. Yesterday, they confirmed they accepted my grandson's vision insurance, but when I arrived today for his appointment, they said they didn't. That was frustrating enough, but things got worse. While waiting for his exam to finish, the same man who had checked me in came over and asked if I'd "been helped." I told him yes, and then he asked, "So you're waiting on someone?" I was--obviously. It felt a little odd and dismissive. After the exam, I went to pay and noticed the pupillary distance (PD) was missing from the prescription. I asked for it since it's needed to order glasses online, and they refused to provide it. They told me their policy is to only include PD if you buy glasses from them. I reminded them I was paying for the exam and prescription, but they stuck to their policy. To be clear, doctors don't get to control where I fill a prescription--just like a pharmacy can't make you buy meds from them directly. The estimate for glasses there was nearly $400, while I can get them online (with the same prescription!) for under $100. It's my money and my choice. My advice? Go to Mountain Eyeworks instead. They gave me a full prescription without hesitation, were kind and professional, and never questioned why I was sitting in the waiting room. Even knowing I wasn't buying glasses from them, they treated me with respect. I only went to Eyecare Specialties because I thought they took my grandson's insurance--but I won't make that mistake again. Just sharing in case it helps someone else avoid a similar situation.

Doctor V is so patient and thorough. I am 69 years old. I never felt rushed. Answered my questions…read morepatiently and professionally. Thanks for the staff, I love my new OVVO eyewear they recommended!

We were 2500 miles from home when the temple piece on my husband's glasses fell off. Dr. Parker's…read moreoffice took us right away, he spent 20 minutes repairing the frames and sent us on our way for the price of a handshake. We may just travel 2500 miles the next time either of us needs new glasses! Thanks, Dr. Parker.

They were so helpful! I was staying at the campground in Rocky Mtn National and realized I had the…read morewrong contacts with me. They gave me a sample and solution. They made my vacation so much better, I could see!!!!!

Dr Jenn was so thorough and kind... I am thankful to have…read morehad the opportunity to experience her expertise ...

I was up in the area for a month and unfortunately drove over my eyeglasses. (Don't even ask how…read morethat happened lol). Anyway, the people at Winter Park optical were awesome and tried everything to get me glasses as soon as possible. Two thumbs up, and when I'm back next year I am going to get my eye exam done there. Highly recommend.

Great eye specialists and beautiful new office! Excellent selection of frames, lots of…read moreknowledgeable staff, and work with about every insurance.

Dr. Schmauder is so fantastic. My partner and I just transferred care there because we suspect with…read morehave binocular vision disorder (BVD), which few eye doctors screen for. She's friendly, explains what she's doing, and takes time to answer questions without acting rushed. She also screens for color blindness, which is an important test, but I've never been tested by a clinical provider. She is also aware of vision accessibility tools, including phone settings, which is a nice plus for people who might need that support or suggestions. The admins are kind, helpful, and patient.

Great facility, great care! I moved to Estes and had put off finding a provider - I finally made…read morean appointment, and they did a great job for me - very happy to have such an excellent provider in Estes Park.

Needed to be seen for what could have an emergency. My regular eye clinic in the valley would not…read moresee me because I had tested positive for Covid. My regular clinic referred me to the ER in the valley since the Ophthalmologist in EP had retired. I was looking at hours in the ER waiting for a specialist while my Covid positive husband was sitting in the parking lot. I called around and found Aspen Eyecare in EP and they said they could see me after hours as to not expose anyone. They were kind and friendly. They never acted like I was putting them out. They had all the equipment needed to diagnose my symptoms. I will definitely return for my routine eye care.

My experience has been with Dr. Morrison. After several visits to eye doctors about blurred vision…read morein right eye with no relief, went to Dr. Morrison. He immediately diagnosed it as a cataract problem, referring me to an excellent dataract surgeon, and followed treatment. All worked out extremely well. Can't say enough about attention a care from this doctor. Was surprised that I had to work my way through other doctors to get correct diagnosis of cataract problem. Would think cataract would be first thing on list when someone 78 comes into office with blurry vision in one eye.

I took my husband to Valley Vision in Glenwood Springs for eye exams and new lenses, as it had been…read morea few years since our last visits. My appointment went fine and I did not need any changes. My husband was told he needed new lenses, and we purchased the highest-quality option available with all recommended upgrades. The lenses alone were nearly $1,000, not including frames. The moment he put them on, it was clear something was wrong. They function like bifocals, which he has never worn in his life and was never told he was being prescribed. We understand there can be an adjustment period with new lenses, but it has now been almost two weeks with no improvement. In fact, his vision is significantly worse, and he is having serious difficulty seeing clearly. Prior to these lenses, he had no issues. We returned to the office to address the problem and request a correction, but the staff were unhelpful, dismissive, and unwilling to take accountability. He is experiencing ongoing difficulty seeing correctly, and we are confident these lenses are not accurate. This has been an extremely frustrating experience, especially given the cost, and we are very disappointed by both the lack of support and the unwillingness to resolve a clear issue.