Very dissatisfied! My son left his service member dress jacket to have a patch sewn on. He gave…read moreexact measurements and the patch is still off by 1/4" which matters. He had to pay $26 to get his uniform back with a misplaced patch on it. $26! I'm glad he is defending their freedom to charge him $26 for a misplaced patch. Searching For a better experience

Great, family owned business. They went out of their way to accommodate my needs while I was in a…read morelocal rehab hospital. They provide a mesh, zippered bag for one's laundry with your name on its tag. Clean clothes are delivered back to you with the individual categories bag separately in see-through plastic wraps. The jeans, socks & underwear, casual shirts were all folded and bagged by category. When I inform the owner of my dire need after having been in the hospital for an extended period I was completely out of clean clothing. The owner delivered my clean clothes to the rehab facility own her day off. I have continued to trade with him since.

Super friendly and attentive. Great location, prices, and work!! She is my new gal!! Have nothing…read morebut rave reviews for this business and her service.

Went to pick up my 3 pieces of clothing and she could not find 2 of my sweaters. This was the 2nd…read moretime this has happened. I also noticed on a pair of pants they had been snagged. The owner (Yonnie) doesn't work there any more. The shop looks like a tornado hit it. TO THE OWNER- SHE NEEDS HELP WITH ORGANIZATION. When Yonnie worked there it was a well run business.

Darren came and gave me a quote, took my laundry and had it back to me within a nice timeframe. His…read moreprices are extremely reasonable and I will now be using his service more frequently for the restaurant that I manage.

Darren is a very caring person. He went out of his way to help me when I needed his laundry…read moreService. They do an excelent job with the laundry and are very prompt with the pickup and delivery.. I Highly recommend this business.

Having recently moved to the Gray area, The Lost Sock is the closest Laundry Mat to my home. When I…read morearrived for that first visit, I noticed the pizza place next door was receiving a delivery and the driver blocked several parking places in front of Lost Sock and approximately six more at the far side of the shared lot where he parked his 36' truck. When I finally got a place to park, I brought my laundry inside. I most often use the Laundry Mat for comforters and rugs, loads that require a big washer and dryer. There are several big machines and they were all being used. I ended up having to use the medium sized machines. The washers themselves were smelly. Once I got the machine operating (the machines do not accept debit cards, only coins) I noticed a ring of filthy water at the bottom of the window on the machines. When the loads were finished, I was transferring them to the dryer and my white comforter dragged on the ground. By the time the dryers were finished, the Lost Sock was very busy and there was no where to fold my loads so I decided to skip it and fold at home. On my way out, I saw a nice lady drop some of her laundry so I stopped to help her. She told me to be careful because all of her blankets were covered in dog hair (Most every Laundry Mat I have ever patronized posts big signs that say "Do Not Wash Animal Blankets or Towels") but the Lost Sock did not post those signs (hindsight thought) When I got home, I put my brand new, white comforter on my bed, there were 4 big grease stains on it. The pretty white was now grey and dingy and it smelled of wet dog hair. The Lost Sock charges market prices for substandard quality. The physical condition of the business is dirty, and there was no attendant onsite. Additionally, having to feed pounds of quarters into the machines is an outdated practice which illustrates the owners' attitude about their customers. Before you put your clothing and bedding into The Lost Socks' machines, think twice. You might have to replace your belongings because they couldn't care less about anything but your money. Sad

This business needs a good thorough cleaning! Disgusting mold nasty on soap dispensers on most of…read morethe washing machines! My expensive mattress pad came out of the dryer with black markings all over it!! Had to wash it again and whatever that black is, did not come out!!!

On Apple Maps this place is listed as Colonial Heights Laundry, but it was very clean. Everything…read moreworked. And good value for your money. And my husband thoroughly enjoyed the $1 claw machine.

Tons of great options for washer / dryer sizes and prices. Fast machines. A little on the spendy…read moreside. The claw machine was fun for the kids - $1 and guaranteed a little rubber ducky, Yeay! It wasn't very clean when I was there, seating was dirty, the floor dirty with questionable substance and looked like someone had changed diapers up on the areas to fold laundry. It was pretty gross in fact.

Drove 70 miles to drop off a machine for repair. The shop was such a great surprise...friendly…read morestaff and great selection of fabrics not to mention all of the notions. Don't miss this shop....it is definitely worth a visit. And, they had a whole wall of beautiful sale fabrics!

called about hemming a pair of pants and the lady said we don't do that, when I mentioned that…read moretheir ad said they did she said well we didn't put the ad in and hung up. So much for customer service.

Excellent service. Clothes looked great and the people are friendly. We needed a quick turn around…read morewith a suit being pressed, they gave us a faster turn around than expected.

I would NEVER take anything here! HORRIBLE. They ruined my custom made wedding shirt. They did not…read morenothing about it and I still had to pay for the cleaning! DO NOT take anything here! I wish I could negative stars.

I could not be happier with this business! After desperately searching for weekend dry cleaning…read moreservices from Bristol to Knoxville, with no luck, I found the Cleaning Center. They were so accommodating and did an awesome job! Their prices were also very reasonable. They made a customer out of me!