My family and I had been clients at Rise for several years. The therapists were great. However, the…read morereceptionist at the Fayetteville clinic and the lack of response has made us all change clinics. I 100% understand and agree with the 15 minute late policy. I was meeting my son for his appointment, and told them he was on the way and we would check in once he arrived. He was coming from school, and around the time of dismissal it began to pour. He is a brand new driver, so it took him much longer than anticipated. I was watching his tracking and kept the receptionist updated. At 13 minutes late he pulled into the lot. He got out of his car, ran across the lot, and was standing right outside the door (dripping wet) when she announced to me that they would have to reschedule. I told her he is right outside the door, and we were fine with making his session 15 minutes shorter. There was no intention to make the next appointment late. I also understand the policy, but 30 seconds "too late" after he had ran from his car. I reported this and never got a response. I cancelled the rest of his sessions, and we have found a wonderful new place. I also know their policy is not that inflexible. I am rarely late to anything, but one time I hit some crazy traffic on my way to the Springdale clinic and I was over 15 mins late. The therapist still took me and we cut our session short. I just don't tolerate rudeness or lack of compassion, and therefore we will not be returning.

I've been seeing Dr. Megan James for about 8 weeks now to help with my pelvic floor recovery after…read morea traumatic birth. She has been incredible and I truly have noticed a difference in my discomfort and healing journey. Megan is extremely professional, kind and validating to your experiences. She listened to my entire birth story and made me feel seen and heard. I also never feel judged if I had progress one week and then a set back the next. She stays encouraging and refocuses you gently. I will continue to recommend her to anyone who has pelvic floor recovery needs, regardless of if it is related to birth!

This man KNOWS what he is doing! I hadn't been adjusted in over a year and I KNEW I was going to be…read morea problem for him but he managed to release a number of pressure points on my back. It's hard to walk away from someone that good. His practice is done what appears to be from his home so TRUST your GPS if you go there.

This man is belongs in a chiropractors' hall of fame. He's simply awesome. I've been seeing him…read moresince 1998, off and on, and have often travelled three hours each way to see him. I've probably been treated by at least two dozen different chiropractors in my life, and no one else even comes close to being so good and so thorough in adjusting the body. His office is always crowded, people come from all over the area to be worked on by him. If you go, plan on your visit taking at least an hour because this is not a place that you rush in and get adjusted and leave in a few minutes; you will be treated to a great deal of work here. Not to be missed!

So my wife had been having some back pain for a while now and things really acted up while we were…read moreout of town on vacation. We used Yelp to search out some Physical Therapy and we were glad to get an appointment right away here. The therapist was great, very friendly and spent a lot of time on my wife and they charged us a very fair price. We are grateful for the nice helpful people here. Thank you

I really loved coming here for physical therapy! The office staff was always so friendly and…read morehelpful, and more importantly, I felt like I received premier care that has elevated my expectations for all other healthcare related experiences. My PT, Matt, was very intentional and adaptive with my treatment plan and helped me reach my goals in a careful and controlled setting. He made physical therapy, something I had absolutely dreaded when I last got injured, a highlight of my weekdays with his positive attitude and commitment to truly listening to what I had to say. Highly recommend!

There was a problem with a service that could have been easily resolved. Despite attempting to…read morecontact the individual responsible for the service on numerous occasions, there was no response.

Unfortunately I am a regular for physical therapy. Have been to two clinics, thankfully found…read morePremiere Physical Therapy after my first set of sessions. Have had Brook as my P/T for 4 other post surgery or injury sessionsI She is the bomb! All of the Physical Therapists are experienced, knowledgeable, compassionate and care about the well being of their patients. Staff is friendly and great to work with as well. I simply cannot give them adequate praise. Nancy B

I can always get into see someone here and I am always fixed right up. Doc Santos and his team…read more(esp the massage therapists!) have helped me with a shoulder issue from the time of injury to wholeness and I am astonished at the progress and results.

I was visiting Rogers/Bentonville for work. My lower back had a continuous dull pain which just…read moreseem to get amplified at night when I went to bed. I mentioned it to a co-worker who lives in Rogers and she referred me to Dr. Santos. Unfortunately, I had suffered for 5 nights and decided to take care of my back 2 days before I returned home. Dr. Santos put me back into place. As a matter of fact, I've been going to chiropractors for 30+ years and haven't had these kind of results in forever. Unfortunately, I live in Los Angeles or he'd my new chiropractor. I'm not small, 6'1 200 lbs. but he was able to manipulate me enough to fix me up which I'm thinking now the chiropractors I'm using here in LA don't have the strength needed for my back! He's extremely reasonable. His prices are what I paid 20 years ago (LA)....and he has a great staff!

Shane Logan, the master massage therapist, does phenomenal work for his clients. He did work on my…read moreshoulder for issues I've had for years, and left me with knowledge to continue healing. His work is based in science and he takes a holistic approach to health. It's obvious that he cares greatly about his work - he has a passion for the human body. I can't speak for the rest of the facility, but I highly recommend Shane for your massage therapy needs. He's also a yoga instructor, and has a very peaceful presence. My only complaint is that he's all the way in Springdale and I live in Conway. I'd drive here for him as often as needed though!

Both my wife and I have been seeing Dr. Racheotes over the last couple of years. She dramatically…read morehelped my wife with frozen shoulder in a fraction of the time the AMA would lead you to believe it takes and without drugs. She has improved my spinal health and wellness to the very best it's been in years along with the yoga and other exercise I've been disciplined to continue. We would highly recommend her to those serious about restoring and maintaining wellness. She is very intuitive and highly knowledgeable in all her healing practices. She is also a healer who is adept at improving optimal performance in sports enthusiasts. Thank you...David & Cindy

I have very mixed emotions about this place. My physical therapist was great…read more I have been going there for over 2 months for a knee injury. I paid my copay every visit. Not one time did they bring up that they weren't in my network. Or that my copay wasn't covering my charges. They wait over 2 months when I finally decide that I wasn't gaining anything else from my visits to send me a nice big bill. I honestly think they would have kept going and waiting as long as I was showing up before they would have ever sent me an invoice for any balance. Coincidence? I don't believe in those....

I had severe right hip pain.. dr robertozzi dry needled it for me yesterday and my pain is almost…read moregone.. very professional.. gave me some stretching exercises... I am so grateful and highly recommend!!! Thank you again Dr Robertozzi!! I will continue with stretching and repeat dry needling as needed!