" This is the worst experience I've had here in Miami with car insurance companies!!!…read more Customer service is terribly bad--they don't answer the phone, they don't respond to e-mails... the worst incompetence that I never seen in Customer Service "Car insurances" Give them 1 star is A lot!!! I can give them - ooooo My driving record is spotless, but for this company, it's completely irrelevant because they never take it into account when charging me, even though they supposedly should!!! They "only" overcharge for Car insurance!!!! They offered me a service called "Drive Safe and Save" with a device that needs to be installed in the car to monitor miles and driving habits, but they never guided me or told me I had to report the history 20 days before the policy expired... Because of this, they didn't take this system into account when charging me for the next 6-month payment. Because of this, they lost a customer, and I finally decided to switch car insurance for the upcoming semester!!! NEVER AGAIN!!!! Tatiana A.

This agency is completely unprofessional and avoid them if you can. They provide inaccurate quotes…read moreand policies.

I have been their client for many years. Armando and his staff are exceptional. I trust him that I…read morehave both my cars insurance and are the agent for my homeowner's insurance. Armando and his staff is always on point, they always respond to my concerns and give great support. Their customer service is excellent, and I highly recommend them. I would be remised if I didn't mention Alain E. Avila, who handle my homeowner insurance. Thank you for always my advocate..

I've been with Armando for many years now. He is very professional. Great service. Would recommend…read morehim to others.

UPDATE: Fast-forward to one year later, and Ms. Janet Garcia remains a customer service rockstar!…read more The help that I was getting from the agent I had used for the past 3 years recently declined immensely (he shall receive a review reflecting this), so I once again contacted Janet to see if she could meet my insurance needs. What she delivered exceeded my hopes and expectations, and I have become a genuinely satisfied home + auto policy customer of this agency. In my opinion, Janet deserves the highest of recommendations. She is polite and kind, personable, intelligent, skilled, seasoned, attentive, efficient, honest and trustworthy. Frankly stated, she put my former agent to shame! ORIGINAL REVIEW: Both my auto insurance policy and my homeowners insurance policy are soon up for renewal; my current carriers hiked their rates recently, placing the full onus on NAIC as the reason. I promptly decided that it would be prudent to seek quotes from other providers, and left messages for a handful. Account Manager Janet G. @ Raul Despian's agency was one of only two in total who responded immediately. She's been amazing! She spoke with me, I explained my situation and emailed her all the necessary info, and she soon provided me with very solid, comparable, great quotes. I can state from this recent experience that Janet's professionalism, diligence, politeness, competency, and genuine eagerness to help me is -- sadly and unfortunately -- very rare these days. I found her work ethic to be admirable and exemplary. Ask for her! 5-star customer service!

Don't sign with this agency. After I paid in full for six months, four months into the policy, they…read moreasked for an additional 400+ dollars or they were canceling my policy. It was because of a paper that needed to be re-signed because they changed companies, but they did a terrible job of communicating this to policy holders. I filed a complaint with the state of Florida and I'm still waiting for a resolution from the agency. New info: I finally spoke to Alexis at this agency. She admits that maybe they didn't do a great job informing people that a form needed to be signed but was unwilling to make it right. I just switched insurance companies. I don't need to deal with dishonorable, deceitful companies.

Morris Esquenazi and his co-worker Jose Torres from Northwestern scammed me of $18,000. I was…read moreintroduced to them by a friend who ended up getting scammed as well. They sold me a life insurance policy based on lies. Instead of giving me the right answers to all my questions they lied to make me believe something else. I was paying $1,500 a month to make 5% on what I put in a year. One of my main concerns and the question I asked repeatedly was if I could take my money out whenever I wanted to and they reassured me that I would be able to take it out whenever I pleased which was a complete lie. They put me on a whole life insurance which I cant take the money out how they had explained to me. After speaking to several other people in the same field as them they advised me that the whole life insurance wasn't beneficial to me and the only reason why Morris & Jose put me on the whole life insurance policy was because they win a $10,000 commission. So pretty much they scammed me and knew what they were doing to cash in on that commission. I am writing this review because I hope no one else falls for this scam!

I have had the pleasure of knowing Morris for over 10 years. He has consulted for me on many…read moreoccasions on business matters. I highly trust his professionalism and ethics and strongly recommend him as a financial advisor!

Highly recommend Ashely's Tax! This agency delivered exceptional service, fast turn around time…read more Everything was professional yet personable. Definitely referring my friends and family.

One thing that's not being realized is that my review cannot be flagged because it is a personal…read moreexperience. Someone cannot tell me my experience is a lie because they were not there. My husband and I had a bad experience and wanted to let others know. That's what this website is about. Yet it feels like ATS had people sign up for Yelp just to harass me. An employee was rude to me and I let Yelp users know. It doesn't give anyone the right to harass me for my opinion. My last review was removed because I wasn't specific enough, so if anyone was wondering what my problem was with the customer service here, I'll make it clear. I mistakenly pulled into a parking space that a person was about to pull into (I did not see them), and was yelled at by two people: a man with gold teeth who came out of this business door, and the woman driving the vehicle who said this was her business. They could've easily let it go and parked right next to me, or, if it was really that important, they could've been nice about it by saying something like "do you mind moving? I was just about to park there." Instead, the woman who said she was the business owner decided to raise her voice and say "BUT YOU SEEN ME ABOUT TO BACK UP IN THERE. YOU NEED TO MOVE." In reality, if I saw her, I would've easily gone to one of the OPEN spaces on either side of "her space." I would've avoided causing an issue, especially when both spaces on either side were empty. I went to get my taxes done, but was completely appalled by the supposed owner's way of handling something so petty that I didn't even bother to try with them after that.

Had the best experience!!! Got me an insurance plan within an hour, helped to fill everything out…read moreover the phone. So easy, so helpful. Even helped me think through some plan choice decisions. Very grateful!!!

The Docktor's Insurance ad on Facebook seemed a bit fishy, alluding to some secret unknown new law…read moreetc., but I'm in the market for employer provided health insurance so I clicked on the bait. Josh was on time for our scheduled phone call. He asked proper open-ended questions. Due to my situation, he's not able to help me, but he explored every possible option and provided some extremely helpful information that will guide my next steps. Glad I booked the appointment.

2/19/24 I made a first time appointment at 4pm arrived at…read more3:50pm, sat in reception area until 5:56 pm without being attended. so I got up and left. wasted 2 hours. no consideration for my time. very unprofessional.

La oficina tiene buena experiencia en finanza. Pude entender con facilidad cualquier problema que…read moretenia y resolvieron todas dudas. Miami tax expert cerca en Miami, FL. llámalos para que te ayuden también - tax returns

I had James Ridout do my taxes for me this year. As I have a business with the an LC Disc and K…read moreforms it's not the easiest to do, but James did a perfectly great job. I couldn't have been more pleased with the results regardless of what I ended up owing. Better yet, in meeting with him, he is a really nice friendly guy besides being a true professional. He's easy to talk to and listens to all you have to say.

I've had several CPA's over the years. I cannot tell you how easy James is work work with. He knows…read morehis job well. He knows what questions to ask, to get the right information. He is also very fast in gettinging the taxes prepared. I do not have to wait till the 11th hour. Thanks James and team.