My fairy tale took a surprising turn for the worse when my Prince Charming turned into a…read morechronically unemployable leech, leaving this damsel in distress with a great deal of credit card debt after our divorce. Flash forward to now. Nobody ever wants to make that phone call. I mean, who honestly enjoys calling your creditors? Reaching out for help only to be put on hold for hours/have your calls disconnected/transferred to the wrong department--all for the privilege of conversing with the surly CSR in cardmember services who talks to you like you're a serial puppy killer for making a late payment. After about half an hour of getting nowhere with my credit card company, I was transferred to Clearpoint, and braced myself for more of the same. But it was nothing like what I'd anticipated. I got transferred around and spoke with a few different people, sure, but every single person I interacted with was just SO nice. Ridiculously nice. The kind of nice you can't even fake. The counselor working with me was really encouraging, professional, and treated me like a human. I'm not an evil villain, I'm not incompetent, I'm just a girl who came across some less than ideal circumstances. Being in debt is shitty. We know that. But still, what a breath of fresh air to be treated with dignity. Most importantly, I got squared away with a realistic plan to squash that debt, all my questions were answered, and the pros and cons of the debt management program were explained thoroughly. I actually felt happy when I got off the phone. Happy? Seriously? We talked about my stupid debt for an hour and I feel happy? The fees they charge are so minimal compared to the amount of service they provide, and I feel good supporting a local nonprofit. And I'll live happily ever after, having this ordeal finally taken care of. The end.

Making the best of a bad financial situation is what these guys do for a living, and they do it…read moredamn well. If you know nothing else about them, know that they are the ONLY HUD-approved credit-counseling agency in the state of Washington. To go elsewhere is to make oneself vulnerable to scams that will make you lose more than you've already lost, all to fill their heartless, greedy pockets. Out of work for not quite a year yet when I contacted them, I'd already spent through all my "retirement" savings (ha!) hoping to save my condo. Through a combination of credit-card purchases and cash advances, I was rapidly approaching the last of my credit limits when I called them. They bundled my credit-card debt into one (very) low-interest loan that they brokered my payments on, in exchange for a modest monthly handling fee (especially when compared to how much I'd have paid in interest with the Wall Street banks), all handled through monthly withdrawals from my checking account, which I was able to keep funded (modestly, but adequately) through some creative moves. With their help, I was able to sell the house, with enough equity (I realize not everyone's this lucky) to pay off my credit-card debt, a week or two before the foreclosure hounds would have come snarling at my door. Their attitude and service demonstrate compassion and a sincere willingness to help, and they are both responsive to requests for help and advice and proactively in touch when needed. They earned every penny of their fees, unlike the loan-shark interest I paid Big Banking before signing up for their Debt Management Program. I don't envy anyone the circumstances that brought me together with ClearPoint, but thank God that they were there and oh-so-helpful in my hour of need. If you're on the brink of possible financial disaster and hoping for a miracle, here's my advice: Wake up and get these guys on your side before it's too late to save anything. I haven't checked my credit score yet, but I feel sure that it's at the very least at or above average thanks to the ways ClearPoint knows how to hook its clients up. Call them while you still maintain some control over your future. They'll help make it better.

Lance was different than many lawyers I have had, and that is a positive thing. He is always…read moreavailable and responsive, doesn't charge you for every conversation. He has been very patient with questions and errors I have made throughout my case. In fact, he could have justified additional charges for me after missing some deadlines, but he didn't. That would have been more than fair. He is knowledgeable, lets you know in advance what's happening and what to expect. I will return to Lance should I need an attorney in his field, and I give him my full recommendation.

The Law offices of Lance L Lee would deserve a 5+ extra star rating if that was an option. He is…read morepunctual and was the most truthful and upfront about the laws behind bankruptcy/fees. And unlike a few other lawyers I contacted he was the top tier in every way.

I cannot recommend Edgar Hall highly enough. From our first conversation, he was knowledgeable,…read morecalm, and incredibly reassuring. He walked me through every step of my case, explained my rights clearly, and completely shut down the opposing side's scare tactics. You can tell he genuinely cares about his clients. He's sharp, responsive, and truly fights for you. If you're dealing with debt collection, legal pressure, or just feeling overwhelmed by the process, Edgar is exactly the kind of attorney you want on your side. I'm so grateful for his help and expertise. Thank you, Edgar!

This lawyer is a one of a kind. I'm not sure that I even knew a lawyer like this existed. He took…read morethe time when he did not have to. He took the case when it did nothing for him. He took care of a United States Veteran who was out of options by no fault of his own. This guy is smart and talented and incredibly wise. He was straight forward but used kindness to explain things. He is one of the good guys.

If you want to invest your money into an organization that can produce results then it's LSI. I was…read morereally amazed at what they could do, I have to admit with the issues I had I didn't think it was possible for them to remove the things from my credit report. It felt so good to hear them say "Charles, we got it removed for you and you should see the reflection of it on your next credit report". Now to me, that producing results !

Update: Owner…read moreReponse: 2/4/2021 Thank you for your feedback. Amber did respond to your email you back on Jan 20. Amber had written a reply previously but it never got sent, which we did apologize for. We just reached out to you again on Feb 2 to see if we could connect to help resolve any outstanding concerns that you have. During Covid, the federal government issued the CARES Act which allows the bureaus additional time to respond to inquiries. Please reach out to us directly so that we can answer any questions you have pertaining to your results My Response: Serge, As previously stated, I never received a response to my question from 12/28/2020. That was until I posted this review on 1/19/21. I then received a response from her the very next day. Presumably, because of negative the review. This doesn't excuse the sixteen business day gap from the time I sent a question and received a response. I doubt I ever would have received a response if I had not posted a review. I am aware that the bureaus have additional time to process (30-45 days), but this doesn't negate that we didn't receive anything from the bureaus in close to four months. If I had not questioned it, we would have continued to spend some $150 dollars a month with LSI with no results. Original Post: I had a similar experience with LSI. I was working with Amber. They reach out once a month and go over the credit challenges I continued with the service during COVID but stopped receiving notifications from the credit bureaus. This went on for almost six months. We decided to stop our services in Dec since we weren't seeing any improvement. I told Amber to go ahead with the pull since they had just charged my card, but we would cancel next month. I was told that they couldn't because the bill for Dec that was just paid was for the previous month. When I emailed for an explanation (attached), they never responded. Additionally, I questioned how the credit challenges were submitted as it's a violation of FCRA for the bureaus not to provide a response. Amber was always pleasant via email, but when you spend $1200 for credit repair, you expect at least a response to an email.

When I worked in the corporate environment, I never had a problem earning money. Saving it was…read moreanother story...but I was making enough that frankly it didn't matter as long as the paychecks kept coming and the 401K savings was auto-deducted. It wasn't until I made the leap to small business owner where my deeper underlying money beliefs reared their ugly heads. Things got super real...in not a good way. My chronic tendency to depreciate the value of my heart-centered hard work meant that I was constantly underpricing and in a state of "not enough". I've been working with Heather for a few months and have been amazed at the shifts. Starting at the first meeting we were able to access and clear some of the mistaken beliefs that I have about money (tied to old but subconsciously powerful traumas). I've raised my rates and started being able to self-regulate when fear and anxiety raises it's ugly head. I've taken a number of classes on the mechanics of handling money..but working with Heather is the first time that we've gotten to the underlying reasons of why. Highly recommend!

From the owner: Money Mentoring, also known as money coaching, gives you the practical skills to trust yourself in…read moremoney matters by bringing to light the beliefs and attitudes that may be influencing your money behaviors. You will be guided to create a customized spending and earning plan that is specific to your individual needs and wants. This is a process that unfolds over time, helping you to become more aware of your finances and building your financial muscle

I was offered a free consult with Jason. I appreciate he took the time to talk to me as I…read moreunderstand it's a small firm and they're busy, but during the 5 minute consult, I explained my legal situation and in my opinion Jason was very cold and short with me. I feel he also came off demeaning and made me feel stupid and embarrassed. I was not looking for free legal help, I was looking for clarification and if my case was under the scope of his practice. I was not upset that he couldn't take my case. I work in the legal field and understand how the process works. I learned additional information and asked Jason if that was under his scope of practice, and was not looking for additional legal advice or any advice, just asking if he could take on my case. Again, my issue is not that he couldn't take on my case, my issue is that I felt he came off demeaning and how I was treated. I will not be reaching out again for any reason.

Very responsive and informative. I called and left a voicemail, and in less than 30 minutes, I…read morereceived a call back from Tyler Santiago. He gave me a free consultation and honest feedback on my case, which was the most helpful information I'd received to date. I highly recommend and will definitely think of this firm for future needs.

This is my 2nd year getting my taxes done by these ladies, they have always quick and efficient…read more Will definitely be back next year. Support this Women-led Black Owned business!

This is my second year in a row working with Hello Tax Solution, and once again, I'm extremely…read moresatisfied with the service. She's consistently professional, and communicates every step of the process clearly. She made sure I received the best return possible and took the time to answer all of my questions. I truly appreciate her dedication and expertise,highly recommend her to anyone looking for a reliable and knowledgeable tax professional!

These people have been harassing me for weeks. I told them I didn't need their service to check my…read morecredit score because I already know my score. They wouldn't take no for an answer. They call and harass me up to three times a day. They have been reported to BBB. These people are fake and scammers. Don't do business with them.Yhey will ask for your money..dont give it to the. Report them immediately!? They suck!!!

Dont they are scamming. I have been trying to cancel for 6 months bc i lost my job they kept…read moretelling me to stay with free months and discount. I got charged full amount on 6/22 i call them the same day to cancel and refund. Still cant i have to wait for them to get the full amound then they can cancel. One said i can get refund the other one said i can the other one said i cant . And when they dont want to talk to u they will hang up or transfert you without notice very pro! Scam alert even when they know no other action can be taken they will make u think they are trying new action

Great Professional Individual. Affordable. Honest with great work ethic. Trustworthy and…read moreunderstanding of your situation.

Awesome personality and effectively knowledgeable in tax preparation. Highly recommendable.read more

I had a terrible experience, paid an incredibly high price for a lot of disorganization, confusion…read moreincluding plain old math errors -- like the numbers literally weren't calculated correctly -- resulting in apologies, blaming their mistakes on lack of focus due to the death of their pet.

I reached out to Creative Money in 2016 for my first financial planning session as an adult. At the…read moretime I was in a new job as a contractor and really needed help with planning. Mindy was great, walked me through a plan and i was headed off to the races. I'm not sure I really understood it, but I rolled with it as best as I could. Fast forward a handful of years later and I wanted to revisit my plan. A lot changed from job to income and I needed something new after selling some real estate. The 2nd experience wasn't quite the same for a number of perspectives. What hit me the hardest was hearing what was said about my situation behind the scenes after my first consultation with Mindy. The planner (Sam) actally said outloud they didn't believe I could make something happen with the previous plan. Guess what, I did do something. Now I'm in need of another plan after an unexpected windfall, but don't trust the experience won't be the same. The other part I don't get is why it was suggested to open a brokerage account (which I did based on the plan) when playing the stock market is not something I do or comfortable with. Anything having to do with stocks and the market scares me and I'm very uncomfortable on any financial site outside of a bank. Nothing makes sense and vocabulary is vague. I expressed my discomfort in this area and needed a lot of hand holding to execute moving funds and opening a brokerage account. I still don't understand this one, but I did it based on a recommendation. Now I am sittiing with a brokerage account and it's doing nothing because the thought of it just paralyzes me. While the set it and forget it method is great concept in theory, it's only as good as the plan and the clients ability realistically execute. Although the 2nd plan was a great idea to retire at 62, it had zero reality of lifes unexpected changes. Good Luck!