I don't think anyone ever enjoys shopping around for insurance. You only ever really need it if…read moresomething bad is happening. But insurance is so important. I've moved 5+ times, purchased many vehicles and traded different ones in, been in accidents, had a house flood, etc. I'm so glad that I go through State Farm and specifically this agency because I get personalized help that feels genuine and real. I've never had a hard time figuring out the next steps when issues arise. You talk to someone live super quick and they're always SO nice and QUICK! Love love love this agency and the services provided with it :)

The people here is nice, but the reason I give it 1 star is because they don't do a good job as an…read moreagent. 1/ When I added a friend of mine to my existing auto policy for carpool. Lee took that chance to create a homeowner policy for me without my consensus. 2/ I was a victim of a hit-and-run accident in 2018. To repair my car, I had to pay $500 deductible. 3 years later, I still haven't received the refund yet.

I have been a customer for over a year and I called several…read moreTimes to try to get a lower rate an spoke to Karina. She would always say someone would get back to me and never did. I left and went elsewhere and saved money. She's awful at her job she couldn't even send the correct dates on the cancellation of my policy smh save you're time and go elsewhere where they have customer service

Called to get a quote (was a former customer for years) and REBECCA is rude just because I could…read morenot legitimately hear her she wants to yell all with a rude tone her question back to me. Theres way more companies out here to have to deal with rude customer service. Go elsewhere. Even when I was insured through them they weren't the best, but sometimes have cheaper rates is the reason I was inquiring. Once they get your money after signing up you'll have a hard time getting ahold of your agent.

These guys are great. Very knowledgeable (because most of us have no clue what we are buying…read morewhen we pay for insurance) and their office is right on the main drag in Des Moines. I also like that they don't really sell you on anything. "Here are your options, here is why I like this one for you, and here is the price." Also, as a broker they have multiple companies to write with so they are as competitive as any agent out there for your insurance dollars.

From the owner: Great Northwest Insurance Brokers is your independent, one-stop insurance center for all your…read morepersonal and business insurance needs in Seattle and the greater Puget Sound area. We specialize in providing personalized insurance solutions that protect what's most important. We have access to dozens of insurance carriers to be sure you are getting the best coverage at the best price. Auto Insurance, Home Insurance, Business Insurance, Renters Insurance, Boat Insurance, Life Insurance, Motorcycle Insurance - whatever you need, we've got you covered!

State farm welched on their responsibility. After being struck by one of their clents, I went to…read morestart a claim, and the agent -- Steve Bell- was neither helpful or willing to settle the claim. He told me he couldn't find a value for the vehicle, even though Allstate had no problem finding it. He tried to compare it to a totally different vehicle, expecting me to think it was the same thing with 100,000 more miles on it. And basically refused to insure their client. Worst service ever. Like a good neighbor, they stay out of any claims involving their clients.

Generally, I really like State Farm and the services they provide. Whenever I go in I'm always…read moregreeted and treated with respect. They are also pretty affordable and do a thorough evaluation of whatever I'm coming for. HOWEVER, When I asked them to do the simplest of things, something that would be expected of ANYONE who claims to be a good neighbor, they denied my request. Like a BAD neighbor, State Farm did NOT accept my FarmVille neighbor request. What kind of good neighbor denies being neighbors?! Overall, I am greatly disappointed. Do better State Farm.

Bruce and State Farm have been my insurance professionals for as long as I can remember. They have…read morealways been there for me and have provided fantastic service. They've the best.

Bruce has been my agent for more years than I can remember. Always responsive and helpful no matter…read morethe issue. I am confident in his expertise and advice going forward.

I just worked with Marc and his staff on transferring a policy to my agency. Sometimes its…read moredifficult to get information from another agent because they do not care because they are losing the policy. Marc and his staff were very helpful in getting the information transferred.

I have been looking to switch insurances because since I added my spouse to my policy there was a…read morelot of confusion with the plan and the agent wasn't as helpful or as personable, they just assumed that I understood everything and when I asked questions I would get a vague answer. I am so pleased with the service I received from Marc as he explained everything on the policy before we made the switch. He went over what we really need and what we don't need in our policy. I have always had some type of insurance but no one has ever took the time to explain to me what all the numbers mean or the verbage. Sure I get a policy booklet in the mail but understanding it was such a different story. He was able to really help customize our policy for us and you can tell he was genuine and that he really cared. I liked how he took the time to really make sure that we understand what we were paying for and it wasn't just another policy that he had to sell. If you are looking to switch insurance companies consider giving him a call.

All state doesn't know what policies cover when they're selling to you. They'll tell you you're…read morecovered then when you need to use your coverage they'll say "oh we didn't know we thought you were. This is a learning moment for us" also when giving a statement you'll say one thing they'll misconstrue it so they don't have to cover you. When you say that's not what I said and try to tell them what you were trying to say they'll say "it doesn't matter what you meant or what you were trying to say" all around horrible customer service and will find any reason to not accept a claim. Nice when you're buying, a big middle finger when you need to actually use it.!

First of all the is about the company not a personal agent…read more I have had Allstate for 4 years never having a claim Ever in 13 years 4 with Allstate In that time my premiums increased for 23-24 by 31% 943.89/year high but acceptable. Then 24-25 year it increased To 2082.00 over 100% increase !! That's insane only I did not realize until my mortage co raised my payment $200.00/month that's not all ... then I just received the new premium amount $3800.00 and change for the 25-26 year an 82% increase unbelievable how they say to Trust them your in good hands ...no your with hands that empty your wallet and take advantage of people on limited incomes and could care less. I changed to progressive with exact same coverage and deductible for $1609.00/ year Allstate is an unexceptable choice if you are on a budget or period really! you are definitely NOT in good hands if you choose them