I was unable to keep my scheduled appointment prior to flying from Chicago to Norfolk for a…read morewedding. The bride-to-be referred me to this salon. Her stylist was booked all morning, but able to schedule me in later in the evening. I was 8 minutes late, but was washed, conditioned, and rollerset 30 minutes later. AMAZING!! I love the no-wait service and the tingle of the conditioner. The salon was clean, bright, modern, spacious, and welcoming. All the stylist were professional and moving clients through their chairs one satisfied customer after another. The stylist that slaayyyed my hair was Yhatta (Yada). She was amazing! I HIGHLY recommend this salon for good healthy haircare, quality products, nice ambiance, and skilled stylists, at reasonable price.

I cannot say enough good things about this place. I walked in at 6pm and spoke to Yhatta. She said…read moreshe was with a client and couldn't see me until tomorrow. I made her aware I was not from here and we were truck drivers and I was in desperate need of help. She told me to come back in an hour and a half so that would be 8pm. (They were closed at this time) Yhatta took me in and started on my hair. She did an unbelievably amazing job on my hair. I am beyond satisfied. I cannot thank her enough. I will recommend this place to everyone. I will also see her every time I come to VA. Thank you Yhatta I can never repay you for your hospitality.

My eyebrow threading lady went on vacation, and I needed my brows done. I came here as a Plan B. It…read moreis very clean. They do have a loyalty card, where if you do your brows 9xs, you get the 10th free. You can get facials, and do your hair here as well. Service was quick.

So I have been going here for some time now. Even though I really like some of the members who do…read moreare really good job with the eyebrows some of them are not good at all. I just got eyebrows done and saw a large amount of hair missing from one of the eyebrow. I hate to be that person who wants there eyebrows to be done by just 1-2 persons but when I walk into a salon I expect all members to be equally equipped. Sadly not the case here, thus now I will only be requesting a specific person or else go some where else.

Angela is the best around... she totally *nailed* it! I told her to do whatever she wanted with my…read morenails and even though it was our first time meeting she picked out a fun design that she felt I would love - and I did!! Plus, she's so sweet and easy to talk to. Just a great experience all around! Her shop was super clean and well kept, and she even gives you a buffer and nail file to take home as she uses brand new files for each manicure. I loved that extra step of cleanliness. I got a gel manicure, but she provides all kinds of beauty services as far as nails, pedis, and hair styling. This is definitely a one stop shop for all of your pretty girl needs. I will certainly be back - especially because booking was so easy!

Angela is absolutely amazing. She is constantly learning and looking for new ways to improve. The…read moremoment you walk through her doors you have a professional nail tech, a friend, and a therapist all in one! She is so wonderful at what she does and I would recommend her a million times over.

ABSOLUTELY HORRIBLE EXPERIENCE! I went in for a TRIM! How does someone mess up a TRIM?!?! I asked…read morethe lady to cut off 2-2.5 inches and she ended up cutting off 6-7 inches!!! The whole time she was cutting my hair, she kept repeating how she accidentally cuts herself with her own scissors about 2x a week. Oh and she also kept saying how she could make a weave out of my hair if I wanted her to. What?!?! Needless to say I WILL NOT be going back.

Barbie did a wonderful job on my hair! She took her time, was super nice and did exactly what I…read moreasked for! Next time I'm in Virginia; she will definitely be doing my hair again. She is FABULOUS!! Thank you Barbie for the excellent experience!

I see that my orriginal review is no longer up here but i think all who are interested should know;…read morethey tell you one price on the phone and then after you get your hair done the price is inflated. i was quoted $45 on the phone for a simple wash and blow dry (not a blow out), just clean, clear and dry my hair. the person that did my hair complained about her other customers half the time she was doing my hair and when she was done, they charged me $75 and my hair was tangled and still wet in the back and crown area. I will not go back or forget.

They were quick and professional. My grandson is always happy with his twist that makes me happyread more

I love going to see my favorite stylist, Chan at this shop! It is trendy, great music, she is a…read moreyoung, talented, and popular stylist. It's hard to get an appointment sometimes but trust me, she is worth it! I showed her what style that I was trying to achieve and she made it happen! Love her!

I've been here twice before & never had an issue but that all changed Saturday. If you book an…read moreappointment with Amelia be prepared for the random charges & extreme unprofessionalism you will endure. I called Friday wanting to schedule a weekend appointment for a silk press. An appointment was available for Saturday at 1230 pm with Amelia. I took that slot & made my 20$ deposit. I then received a txt saying she had an 1130am instead, GREAT! Even better. So Saturday comes, I arrive ON TIME for my 1130am appointment....I sit and wait for one full hour until she starts my hair at 1230. I should've walked out after waiting 1 full hour but I stayed so anyways She tells me to go to the bowl & starts washing my hair. While she's washing my hair she tells me she will be doing a steam treatment because of the shedding my hair is having due to coming out of braids, ok. I get the steam treatment, then under the dryer. Now I'm back in her chair & this is where is gets interesting! Ms.unprofessional starts detangling my hair & then tells me it will be 1$ per minute because my hair is very tangled. Now any other stylist I've ever been to makes sure to detangle or at the very least touch the clients hair BEFORE they start to process. She also tells me due to the density of my hair it will be an extra change because it takes her more time to do. NEVER im my life have I heard that stupid line before. My hair is manageable & actually very easy to do for experienced stylist. Now im questioning her because the price I was told over the phone ( 75$) has sky rocketed up to 115$!!!!! HOW ?! She claims the person that makes the appointments told me the wrong price & im a new client blah blah blah. Well if that's the case why wasn't any of this explained BEFORE she started the process ? By this time im mad because you're obviously trying to get more money out of me, if you're broke just say. No need to lie to clients. After ms.unprofessional storms away, we go back & forth over pricing. This con artist tells me the price is 135$...now remember that 20$ deposit I did so really my total was 155$!!! Stay away from Amelia, she's the very 1st stylist on the right when you walk in. You've been warned.

My mother came in for a simple root touch-up, curling her roots to match her existing curly perm…read moremaintained for years, on her naturally fine straight hair. Germaine, a "licensed stylist" agreed to the service and quoted a price. My mother trusted her. What followed was a complete failure of basic professional technique. The stylist never wrapped my mother's ends in foil, which any licensed cosmetologist knows is standard practice to prevent chemical cross contamination during a root perm. As a result, the chemical fried her ends entirely. Her hair is now permanently damaged, the roots are curly, and the ends are an unrecognizable, frizzy, undefined texture that is not straight, wavy, or curly. It looks and feels like a kitchen scrubber. Every professional stylist we have consulted since has said the same thing: there is nothing that can be done. She has to wait for all of her hair to grow out. We explicitly told this stylist before she began that my mother is a professional singer and performer, that her hair is central to her image and livelihood, and asked her to be careful. She said, "I got you". She did not. When my mother returned the next day in tears asking for a refund, the response from the salon was appalling. Instead of taking accountability, the stylist refused to engage. Germaine and other Staff members and even a customer in the chair began ganging up on my mother, yelling at her to leave. My mother, who was crying and simply asking for what was right was made to feel like a criminal. All of this is on the security camera. The salon eventually refunded the service charge, but refused to return the $100 cash tip my mother had left, which is also captured on camera. When my mother tried to re-enter to address this, they locked the door. Germaine then came outside and said verbatim "You want me to pull it out of my ass"? To a grieving customer whose hair she had just permanently destroyed. The "apology" given was backhanded, given only while handing over a partial refund, with zero acknowledgment of the damage caused. My mother is devastated. She has been crying every day since. She has had to cancel performances and will be losing income while her hair slowly over the course of years  grows back. This is not a bad haircut. This is permanent, irreversible damage caused by negligence, and followed by one of the most hostile, unprofessional responses I have ever witnessed. We are filing a complaint with corporate headquarters and exploring all available options. Do not trust this location with chemically treated hair or frankly, with any service at all.

Lazy workers at their best. Each worker was responding ' I just took a walk in, I don't want to cut…read moreanother person'..my son's haircut turned out miserably terrible. They do not know how to work..pathetic lazy asses!

I'll keep this short. I went in there to get something that my barber suggested, a spray for hair…read morebumps. Went in there to inquire about it, and these broads were behind what was seemingly bullet-proof glass. And they seemed shook when I walked in. It seems like they have a dangerous ass job.

Well organized. I love how they have all varieties of not only braiding hair, but crochet hair…read morehanging up to see. So much easier than looking through boxes or the way back of racks closely positioned. Many different brands as well. Employees were kind & you can even sign up for their customer loyalty program for some perks!