I guess this place has gotten new management since these reviews were written 2-3 years ago because…read moreI only have good things to say about the staff and maintenance crew here. They are very attentive and care about the well being of their tenants. It's in a nice part of town too, which is a plus.

Units are old. New appliances and cabinets give the illusion of "luxury" but the apartment is…read morecovered in mold and falling apart from the inside out. Repairs are cheaply and half ass done. Garbage is overflowing from the dumpsters leaving piles of trash ALL OVER the property. Dog waste is EVERYWHERE. Tracked all over the grassy areas, sidewalks and hallways. My 6 year old picked up a grinder that another resident left on the retaining wall outside of our building, and while at the park my 6 year old was called a "fag n***er" and other racist degrading things. Management responded to my concerns with "watch your kid better and have common sense" they are DISGUSTING. not family friendly. not professional. not luxury. not clean. not safe.

Hands down best option for short or longer term stays. We were there for 3 months and wished we…read morehad found this before now. Lovely accommodations, quiet location and access to just about anything you need within 10 or 15 minutes. Laundry room was spacious and cabinet space was amazing.

Very happy with our experience here, so far. We are here for one month as we are relocating from…read moreanother state and waiting for the sale of our new home to close. Our experience with the office was great from the beginning. They always answered our phone calls and responded to our emails promptly. They were able to find a unit for us when we made a last minute change to the date, moving it up by one month. They were also able to find a garage for us. We arrived after a long 5 Day drive from Nevada and we were very happy to find everything we needed in our two bedroom, two full bathroom condo. It is indeed fully furnished, and with all of the amenities we needed to cook a meal that night. They even left cleaning supplies, laundry soap and softener, dish soap, etc AND a snack basket with two water bottles, a package of spaghetti pasta and a jar of pasta sauce for us! There appear to be 12 units in each building, and each building is three stories high (4 units on each floor). There is not an elevator in our building, however the main floor units appear to be easily accessible from the parking lot. We need to take the stairs up to our unit on the third floor, and there are stairs that lead down to the first floor. All mailboxes for our building are located on the main floor, as soon as you enter the building. There is an intercom system for visitors to use at the front door. (The front door to the building is locked and you must have a code to enter). The intercom system allows us to talk, listen, and to push a button to let visitors into our building. This is very handy to have for deliveries! The soundproofing seems to be very good because we've been here for four days now and we haven't heard any noise from our neighbors, doors slamming, etc. There's plenty of outdoor parking spaces available. We have a garage for one car (paying an additional $85 per month) and are using the outdoor parking spaces for our other two. This is a very dog friendly area, with a few dog waste stations (fully stocked with poop bags in case you forgot to bring some!) and it's a lovely green, grassy area to go for a walk with your dog. The location is very conveniently located to shopping (Kroger and Kroger fuel, Trader Joe's, Dillards, DSW...), restaurants (many good restaurants within a 5 mile radius), and not too far from the highway. The rental price isn't cheap, but we think it's quite reasonable for being fully furnished, with all of the amenities and supplies that they left us with. We are very happy with our stay here so far, and we highly recommend it for anyone looking for a temporary or long term furnished apartment in this area.

Olega is the best. She helped me with every bit of information and took that extra mile in guiding…read moreme through the process. she is the best.

I have lived at Grandview Summit since August of 2011. And up until this past April I have been…read morevery happy with my home. Not so much anymore. I learned the hard way that when my fiance moved in with me back in April, we would have to jump through hoops in order to satisfy management. We were also hit with outrageous fees and add-ons that we were not expecting. While everything was all taken care of and we did what we were told, I discovered that certain residents who had the same situation we had were given a free pass and were not required to abide by the same rules and regulations. I have discovered that unless you are palsy-walsy with the powers that be, you are expected to abide by the rules and adhere to the regulations. Some people that live here have a sense of entitlement and seem to always get a free pass when it comes to community rules and regulations.

On October 2020, I moved into an apartment owned by Shirewood, LLC located in Ft. Mitchell, KY and…read morethe property is located at 2301 Carlisle Ave. #1. One month after I moved in, I noticed a water bubble on the bathroom ceiling and notified the landlord, Daryl Evans, via text with pictures. He came to inspect it, but nothing to repair it. In Feb. 2021, I noticed the water bubble again and contacted the landlord with pics through a text message, and again, he came to look at it but did nothing to repair it. This continued for months. I also started finding roaches in my kitchen, and I never left food out and I cleaned the kitchen regularly. I reported it to the landlord with pictures, but no solution or remedy to fix it. Starting in March 2021, I started noticing more water damage in the bathroom ceiling continuing to send pics to the landlord who still did nothing to fix the problem. Reminder, my lease stated that all repairs had to be fixed within 14-days as well as the Kentucky Landlord & Tenant Act and state laws. In Aug. 2021, I got the name and number for two contractors from an electrician I met in the Home Depo parking lot and gave their info to the landlord who assured me that he had a contractor. However, that contractor NEVER looked at my bathroom ceiling. I continued taking pics and videos on the bathroom ceiling to monitor the progress of the water. In Nov. 2021, one year after I reported the water damage, I noticed the bathroom ceiling now had two water leaks and I sent pics to the landlord. Because the upstairs neighbors were supposed to move, the landlord's solution to fix the problem was to use plastic and electrical tape on the wet, leaking bathroom ceiling, which is illegal and a health hazard and violation. In Dec. 2021, the upstairs neighbors did not move out and I had to live with a tapped up bathroom ceiling. Meanwhile, I kept finding roaches in my kitchen and had to give up a cabinet because they seemed to make a home there. Eventually in Jan. 2022 I got tired of the roaches and went ahead and sealed up the kitchen cabinets and behind the stove because the landlord never did. I was hoping the roach invasion would stop, but it didn't. I would have moved, but I wasn't in a financial position to leave or I would have. One night in March 2022, I heard water running upstairs and happened to look at the bathroom and noticed new LARGE water bubbles on the ceiling and walls! By this point, I never bothered to notify the landlord because if he never repaired the bathroom within the 14-days I first reported the issue and tapped up the ceiling, and he wasn't going to spend the money to hire a licensed contractor to make repairs. In addition, the water leak spread to the entire length of the bathroom ceiling and started down the wall on the opposite side. Eventually in Apr. 2022 when I had the means to move out, I did! I warning any prospective tenants to NOT RENT any apartment at 2301 Carlisle Ave. because there is mold behind the walls and the landlord does nothing to fix any problems. He refuses to hire licensed contractors to bring the building up to today's code and state laws because he knows it'll cost more than the building is worth. He bought the building from a previous owner knowing their were mold issues (in another unit) and won't make the repairs.

Recently had a friend apply to live here. She was DENIED they said due to her credit. This makes…read moreabsolutely ZERO sense. It's a rental, not a PURCHASE. To top it off, they informed her they do t check RENTAL HISTORY. This is by far a discriminatory practice. You are telling people that if you qualify for a home purchase, to rent and if you don't qualify to buy a home and would normally just rent, you're not welcome. She has a great job and a child. Now no home due to this INCREDIBLY STUPID PRACTICE FOR RENTERS.

People have PITBULLS here and allow them to roam to poop off LEASH and leave the poop til the end…read moreof the day and then pick up what they can find. I said something to the girl and she actually came to my door and tried to start a fight about it. People use my patio as a short cut in the summer to get to the pool. Management is terrible. They lie, and I have proof of the lies with pictures. They only care about raking in money. We have had a stove/oven that has never worked correctly. Management just keeps changing things on it but it still never works right. You cannot see on/off or degree ranges on the knobs on the stove, and the oven does not work right. We had our catalytic converter stolen off our car which is parked right in front of our home. Contractors came in and cut the water line and instead of calling the water district, they let it stay off until 10 pm at night. Garbage piles up near the dumpster once it's full and we were told by management, that they have a life too! We are charged 10 dollars per household for garbage monthly, i think you can afford to have someone come and compact the garbage. Broken down vehicles with garbage in the bed left to sit for a year. Drug bust in the front apartment building in the middle of the night. DONT MOVE HERE!!!

Not happy with Towne Properties. Communication is horrible. Repeated requests for meeting minutes…read moreas well as future dates go unanswered. Owners do not know what is happening in the community especially if one sees work of any kind being done. Just recently, Lonkard was working on sidewalk on Callie Way. Why? And how come the leakage problem further up on Callie Way has yet to be addressed? What about our lawn maintenance company? Is there a new company under contract for next Spring? Who knows. I have never been in a managed community before but if Towne Properties is the model, good luck! Linda G.

As many others have said, any property associated with this management company (and there are many)…read moreshould be avoided. I am in Northern KY. Very, very poorly managed, and the particular property manager we have to deal with (Murry-if you live here, you know him) treats women like garbage. I can get nothing done here, there is no parking (seriously--not something they tell you when you move in), no one is interested in hearing solutions to problems, no one will work with you to fix issues (that, btw...are easily fixable). And the meetings? Don't bother. They don't care what you think and aren't going to listen. I'm stuck here for now--can't move because I don't have the money to do so. And truthfully, they've created a community that leaves a person wishing they lived under the bridge.

Their hours are not correct; they are not open on Saturdays and do not stay open past 5 pm. There…read moreare bugs inside the apartments, such as cockroaches, ants, and other bugs. They do have people come out and spray, but the bug-spraying people do not spray the whole apartment, and when you ask the bug person to spray other areas in the apartment, they have an attitude about it. Neighbors are noisy ALL day and night, and the office does nothing more than give them a note to keep it down. You have to put up with neighbors smoking cigarettes on their patios and balconies, and that smoke goes into your apartment if you have your windows and sliding door open, as well as being sucked into the AC units that are in the walls. You can not use the ceiling fan in the kitchen because if you open a certain cabinet that is next to that ceiling fan, it hits the fan. They do not repair everything in the apartment when you tell them about what needs repairing when you first move in. I gave them a list, and they didn't repair everything on the list. We still have a light switch that is not connected to anything at all! Our sliding door track is so dirty that it takes 2 hands to open the door. And forget about using the pool unless you pay $30 for a small plastic fob that, if you lose or damage in any way, shape, or form, you lose that $30. And don't forget that your rent will not be what they say it is, as they add on to it for Water/sewer/stormwater charge/utility reimbursement charge/trash pickup/ electric charge (this is for the common areas). Granted, those charges are split between all the apartments that are occupied, but if you have more people living in your apartment, you get charged more than others. That is right, you get charged for the lights to be on in the hallways, and for them to vacuum the hallways, do repairs, and for the electricity that is used to run the washer and dryers, on top of paying $2.00 to wash your clothes and $1.75 to dry. And those washers and dryers are not kept clean, nor is the laundry room. They cleaned the carpets in the hallways several months ago, and the mats are still hanging over the railings. And I do not see or hear them cleaning every day, or even every week. People leave trash everywhere, including bags of trash. We have an apartment in our building that has a nasty mattress on the patio. Even though we are not allowed to have such things on our patios and balconies. And forget about trying to have a container garden on your patio or balcony, as they do not allow such things. No place to sit at the park and enjoy watching your little ones or grandkids play. Almost like they don't want anyone to enjoy any of the amenities that they post so proudly as part of the rent! For what you have to pay for a small apartment, you could own a house! Don't waste your money on an apartment without reading reviews and checking it out thoroughly! Want more info? Check out Google reviews as well!

Hands down the best apartment and community. The office manager Jackie goes above and beyond! The…read morestaff and maintenance are wonderful as well. I love living here and would recommend anyone looking for a safe and nice apartment complex to check it out!