The absolute worst experience I've ever had buying anything was with MaryBeth HoopenGarnter. She…read morenever calls, only texts. talks to you like she knows everything and has ZERO customer service skills. For starters she lost my earnest money and told me I DID after the day I drove to the office I dropped it off at the day before she found it in the trash can at the front desk AFTER I called the bank and told them they gave me the wrong paperwork. Then she only wants to reach out when she has questions, not answer yours. She also told me that I was not to pay for the inspections after I paid for my home inspections. That part of my agreement was for them to pay that so we waited until after my close date for the sellers to pay for it. Now I'm being stuck with the bill and I'm just going ahead and eating the cost after her not wanting to really do much about it. The cherry on top was the lockbox with the combination she failed to remove and a third party came by without my consent and took it off and she had the nerve to blow me up about it. Even if she offered me a free house I'd rather pay a toddler with paper money versus ever dealing with her again, at least they'll be honest with me and talk to me with respect. 0 outta 10

Well, this was not a match made in heaven, for me any way…read more Our mother died, leaving her condo to us through a trust. A sibling was named executor in the will and so was the one to interview realtors and select one to list and sell the condo. Denise was selected to be our realtor. We signed a contract with Denise/Cressy and /Everett on May 24, 2022. Cressy and Everett, in my opinion, has had a great reputation in South Bend so I was happy with the choice. Things started going sideways the next day when Denise had the wrong asking price on the listing. After that, she had my email address wrong 5 times so I was missing out on critical information regarding the condo. A sibling kept forwarding the emails to me, and telling Denise she had wrong email addresses. I also mailed/texted Denise and told her she had wrong email addresses for me. She got one sibling's email address wrong as well. There was a number of different email addresses that were being used. Denise's reason each time was not having her glasses with her. Denise also had my phone number wrong 3 times (I thought it was 4 but I only find documentation of 3 times, so 3 times it is). It was the missing glasses reason again. Then I went to the title company a few days early to sign the closing paperwork. Denise emailed me the night before (the original date I was supposed to sign) that she would be showing up at the closing. I didn't check emails that night so I emailed her back that morning that I had already signed the paperwork. She called me and ripped me a new one, telling me that I should have told her I signed the paperwork early, that she had spent 30 minutes driving to the title company. I told her that was the title company's job, not mine. She mentioned that she knew a sibling and I were unhappy with her. I told her that was true and went through the list of issues (listed above). I told her I had never had so many problems with a title company and realtor before. Right before she hung up on me (who hangs up on a client, no matter how upset one is?), she told me I hadn't shown her "grace". I thought I had as I had put up with all the mistakes she had made. I decided to not rate Denise and to let it go, showing some "grace" towards Denise. But then she sent a thank you email to my siblings, and not to me. One third of her commission came from me! This rating would have been one star except for Lindsay. Denise went on vacation and Lindsay helped us out while Denise was gone. Our initial buyer backed out on his offer. Lindsay handled getting the condo back on the market quickly. In talking with Lindsay, she was professional, knowledgeable and personable. I'd like my 1/3 of Denise's fee back.

Worked with Tina purchasing my first home. She is the absolute best. She knows the area well. She…read morelistens. And understands what clients are looking for. We talked about what I was looking for and she was able to show me homes that fit the bill perfectly. She was able to point me toward professionals for inspections, mortgage company, etc. that were great to work with. I will work with her again. And would recommend her to anyone.

Tina is a consummate real estate professional. Her technical knowledge, patience, good nature and…read moreattention to detail made my recent home purchase the least stressful and easiest RE transaction I've ever done (despite being right in the middle of the pandemic lockdown)! I wholeheartedly and unreservedly recommend her to anyone requiring someone with the perfect balance of personality and technical prowess to help with one of the most important transactions of your life. Tina is one of those RE professionals who genuinely listens to her clients and helps identify their needs. She ensures the properties she shows you will be a good fit for your life rather than just trying to make a sale. I wish there were more than 5 stars. Tina deserves her own constellation!

We want to give raving reviews and thanks to KELLY TONY with Cressy & Everett in Edwardsburg, MI…read more Our house was on the market 25 months, Kelly was our 3rd realtor. She had it sold within 3 months. I HIGHLY recommend this firm, AND this professional. Don't waste your time with other slacker realtors who really don't care about the sale of your home. Kelly wasn't consumed with the fact that our property wasn't a high dollar parcel, she was consumed with the need for us to sell and she made it happen. We left our home to move to California for a job opportunity. It was extremely difficult dealing with this situation over 2000 miles away from it. Kelly took over this situation with care, concern, professionalism, and most of all compassion. Thank you again!! Karen A.

If buying a home is an emotional roller coaster, Jan is the person calmly sitting next to you…read moreholding your purse, handing you snacks, and reminding you that you're not actually going to fly off the tracks. From the moment we started the process, Jan was absolutely incredible. Home buying comes with approximately 47 moments where you're convinced you've forgotten something important, 23 moments where you wonder if you're qualified to own property at all, and at least 12 moments where you Google, "Is this normal?" Jan patiently guided us through every single one. She explained things before we even knew we needed them explained. She answered every question, no matter how small. She kept us informed, reassured, and sane during a process that seems specifically designed to test the limits of human anxiety. At one point, I trusted Jan more than I trusted myself. Need another document? Jan already knew. Have a question? Jan already answered it. Feeling stressed? Jan somehow sensed it through the internet and was already sending reassurance. What makes Jan so special isn't just her knowledge. It's how much she genuinely cares. We never felt like a transaction or another file on her desk. We felt supported, encouraged, and genuinely cared for every step of the way. By closing day, it felt less like we were saying goodbye to our loan officer and more like we were saying goodbye to the world's most patient friend. If you're buying a home, do yourself a favor and call Jan. She'll guide you through the process, calm your nerves, answer your questions, and somehow make a stack of mortgage paperwork feel less terrifying. We got a house, but honestly, one of the best things we gained from the experience was getting to work with Jan.

Very professional company, but I can only give a three star review as Patrick G. ran figured my…read moreincome and came up with a 45% debt ratio, the lender they gave the loan to, Deephaven ended up with a 53% debt ratio, so I had to go from a Conventional to a DSCR with a crappy rate. Like I said he tried hard to get it approved conventional, but did not come through with it.

Kelsey is such a huge help, and very welcoming. Every time I've reached out with questions, she has…read morebeen so gracious to assist me immediately. As I toured the apartment complex even after snow and salt outside was everywhere outside, it was very clean, warm and lovely inside on a Monday morning. Thanks Kelsey and staff!

Dog feces in the hallways. Trash left in the hallways. Puddles of urine in the elevators.The stench…read moreof marijuana in hallways. Paying for gated community and the gates are always left open 24-6. Key fob door locks that work occasionally. Leasing office manager who is condescending, rude and aloof. Dogs barking and fighting in the dog park at all hours of the night even though it is supposed to be closed at dusk. Not enough parking for paying tenants. Rent that was raised outrageously high. Trash constantly in the parking lot and common areas. No matter how much they try.. it's still downtown Elkhart and still a shithole.

I have done been business with Steve Smith and the Irish Realty Team for over two decades. I am an…read moreowner of a home inspection company, which does about 5 thousand home inspections a year. Our company has over 4 thousand 5-star reviews, but unfortunately many Agents in the real estate industry have pressured me and my home inspectors to be soft on reports or they complain that our reports are too thorough or too nit-picky. If you are buying a house, don't you want a thorough and nit-picky home inspection?? Of course you do!! But those complaints or that pressure never happens at Irish Realty. In all the years of doing inspections for the Clients of Irish Realty not one time has an Agent at Irish Realty ever pressured me to sugar coat a report.....in fact they demand the opposite!! Irish Realty Agents want the most thorough and professional report their Clients can get. They care much more about their Client's well-being than anything else. You can hire whoever you want to represent you in a real estate transaction, but my advice is to hire an Agent and a company, like Irish Realty, who cares more about your best interest than they do a commission check. I can guarantee you the people at Irish Realty are not chasing your money.......they are chasing your happiness because they know if you are happy that will lead to their long-term success.

Dont bother unless you're rich. They won't follow up. Find a realtor that will actually work for…read moreyou if your a buyer.

Brett Newton from 1st Midwest Mortgage is awesome. I was pre-approved and ready to rock. Once we…read morefound a property, we took care of the minor details and we easily closed within 30 days. He sent over the final documents 5 days before the close and we wired the money to title company and the closing was non-eventful just the way we like it. Brett thank you for all the help!!

Bill was amazing to work with. He did a great job of keeping me informed of what was happening…read morewith my mortgage process and coordinating with my Realtor to get inspections and followup handled. I would highly recommend working with him! RoseC