Great amazing friendly staff, amazing service. I had an old filling from a decade ago that broke…read moreoff and took care of my filling as a walk in. Thank you so much

It's a decent dental office, but make sure if you buy their "yearly" savings plan, make sure that…read moreyou call and cancel it at the end of the year, or they'll just keep charging you. It's in the contract, but if they wanted to have good customer service, they would explicitly tell you that when you sign up. Otherwise, it's just shady.

Good receptionist, helped me with paperwork. Seen promptly…read moreDentist provided thorough exam and great plan.

I have had the most horrendous experience with New Horizons, and it has gone on for months now. The…read moredoctor's office I use in Seneca gave me a referral to New Horizons Dental in Greenville, SC. I filled the paperwork out in July of 2018, and finally got an appointment for November of 2018. The day before my appointment, I received a call from New Horizons and was told that the dentist I was supposed to be seeing would not be there for my appointment, and that they were going to have to reschedule. The next available appointment was more than two months away! I complained but the person on the other line did not care. They told me my new appointment was for January 23, at 3:00 p.m. I know this because I am very careful about using my calendar on my cell phone for any appointments I have so that I do not forget. While the appointment person was still on the phone with me, I entered the particulars into my phone calendar, and then repeated it back to the woman, who agreed that I had everything correct. I also made several alerts. It's a long trip to Greenville for me, so I definitely wanted everything correct. So imagine my surprise today when I arrived, and was told that my appointment was YESTERDAY. I was extremely unhappy, and I didn't get the chance to explain WHY I knew that something was wrong, I was shut down immediately. I asked if there was an ombudsman, and the receptionist didn't know what that was. I then asked if there was a patient advocate. She didn't know what that was either (which should have told me something right there). I then asked who patients spoke to when they had an issue, and was offered a manager. I had to take that, but I knew it was a lost cause, and it was. Hospitals have patient advocates for a reason. The woman who came out looked like your typical aging junior leaguer in a 20 year old business suit, sans jacket. She most likely has worked her way through the social network system and this is the pinnacle of her career, and it pisses her off. I know her entire attitude and body language was "I don't have time for this sh*t." and that's pretty much what her words were too, without coming out and saying it. She negated the possibility that a mistake was made by her staff. She informed me, even though I did not ask her to do so, that there was no way she was going to squeeze me between two other appointments, that it wasn't fair to the other appointments to push three people into two hours, and "those people deserve their hour." Never mind that I have been waiting since last July for MY hour. Never mind that I drove an hour, all the way to Greenville, to get this appointment, and had to drive an hour back home. Never mind that I spent $20 in gas for nothing. I know what I did and I know that verified my appointment. Since they've already changed one appointment on me, my only assumption is that at some point it was changed again and the staff there at New Horizons failed to notify me of the same. The last thing she said to me was to offer to make me another appointment. I didn't even have to think about it. There is an old saying from the Navy "So goes the captain, so goes the ship." If you have a captain that is lax in his job, the ship will be lax as well. When she asked, my brain screamed "If this is the job they do in the front office, do you really want these people with their fingers in your mouth????" The answer is no, I do not, and that was the answer I gave her - no thank you. She turned away on her two inch heels and went back to whatever it is that she does, and I left to drive back to my home, with teeth that still need help. If this is the best we can expect from those who are supposedly there to take care of those who need it most, our country is in serious trouble. I couldn't in good conscience recommend that anyone use this dental office - they just aren't reliable - unless you are just so desperate that you have no other choice.

The people at this office are friendly and willing to work with you. There was an issue with…read moreinsurance billing and while the initial response was not perfect they made it right In the end. The care and type of care at this place is great. They provide an amazing atmosphere o get dental work.

I would like to give a shout out to Pam G the dental hygienist. She is so warm, welcoming and very…read moreexperienced in her field. She went out of her way to be sure I was comfortable. She took her time to conversate with me and even gave me a warm hug before I left, she is such a sweet person that I will never forget. The clinic is clean, cozy and inviting. The people on the front desk team are all smiles and professional, thank you Dr Rhoden for having amazing staff and team in your practice.

Dr Amin is great. My experience with Nurse Margaret on the hand, I wish was better. I left my…read morecleanup appointment with sore, red, bloody gums. The entire time I was bleeding, flinching at the jabbing pain in my gums and praying it would be over sooner. I wish she took more of a dental approach on my hygiene. I have never thought of being nervous for a cleanup. It's day 2 after my appointment and my mouth is still aching from whatever she did, never had this happen after any of my cleanups.

Took my brother there and is special needs and they were wonderful with him.His appointment was…read moregreat!

I had very bad experience with dentist Amati hi behaved very unprofessional toward to me refused to…read moreadjust denture and told me get out and he never want see me again I would never believe good doctor will act like that I am in shock no apology from him he was much better when he started working here he did good denture before I have no idea what happened with him

If I could leave zero stars I would DONT GO HERE! honestly…read more I'm a primary school teacher and chose an office near my school based on recommendations. I've spent close to 10k at this dentist. Both of those men have left. So I was left with Nicolas Amati. Who I've heard nice things. After explaining my financial situation and frustration that I was told I would have ZERO issues for 15-20 years with this method, to have to be a in a third time. Then told I had to be in pain or spend several thousand more to TRY to fix it. . I explained I'm going to go elsewhere because that shouldn't be the only solutions and was poor customer service. I told him he can't be so rude and criticizing I have many fillings and saying being a teacher I should have awesome insurance and doesn't believe me we don't. I explained to him that I've dropped $10,000 at that dentist office and was told I wouldn't have any issues with my teeth and I have nothing but issues with my teeth and his solution of spending several thousand dollars more, pulling out the teeth or just living with pain are simply not options for me, and I would go someplace else to get a second opinion, that I found him very unprofessional to judge me for my fillings and financial situation. I asked if he had a supervisor or someone above him and he said yes. So told him I needed his supervisors name because he's very rude and cannot just shout at me or criticize my teeth or how often I'm able to go to the dentist. He did state there was someone higher than him but that he would not give it to me. This is when he shouted that I was being unruly and had to leave. I asked how I was unruly in standing there, no raised voice besides his and that didn't go well for him. So, unless I was outside the building he wouldn't give it to me. I told him I didn't believe he would give it to me if I waited outside because of his actions and none of his secretaries would either as he told them not to. they all looked like they were terrified of him and kept telling me to just go, and it would be easier. So he began running around the office and doing the whole rub your eyes in frustration thing and yelling at me to leave or he was calling the police I told him once I closed my account with the front desk and got the owners name, I would be happy to leave. In his tantrum he ran around, ran into somebody and and called the police tell them he was unsure if I had weapons on me but I claimed I didn't. After about 20 minutes, of being told to leave even after calling the police. I explained that when someone calls the police I can't just run and he now made it so I had to wait. two officers showed up they told me I should've left and called the police on him. They also suggest I take that facility to court and they made them give me whoever the owners phone number is with just a first name and a cell phone number. I'm not sure it's even a real number but I did call and leave a message for whoever "Bo" is. Please don't let this man near you. He was unnecessarily rough and caused me a lot of pain telling me my tooth only hurt because he poked at it despite me expressing it hurt prior to me coming. He definitely had a problem with compassionate care and being a professional

I was able to get an appointment with this office quickly. Everyone was very nice who worked…read morethere. They saved me a lot of money & I don't know if another dentist would have done the same. I went there thinking I needed new dentures, but they said mine were in excellent shape and I just needed to reline the bottom denture. I'm 75 & hated the thought of spending over $4000 for new dentures.

Dr. Strange is a great dentist that I can trust. Been happy with the services, all staff, and…read morepricing.

Dr. Matt Carpenter with Greenville endodontist did a pain free root canal, the best dental…read moreexperience I've had. I recommend him and his staff, very kind and compassionate

I love my hygienist, Jenna. She is very good at her job. Pays attention to detail. Very patient and…read moreexplains everything.