I am in the process of moving, and I have seen about 8-10 places in Greenville, and this one stands…read moreout for a number of reasons. Ironically, it was the first place I toured, and it became the benchmark of comparison for all of the other places. Beyond the amenities, I was just very impressed by the staff. Allison originally met with my mom and I, and as a pair, we can be a lot! We had many questions, and she not only knowledgeable and patient, but her energy was just awesome! She made me feel right at home with her approachability, and she was just energetic, friendly and somebody I am excited to hopefully see in passing when I move in; overall we enjoyed meeting her as much as we did viewing the unit itself! Fast forward, after having view many other apartments, this was by and large my favorite, so we came back to visit a week later with some follow-up questions more specific to availability and leasing, and she was happy to help. She even let us tour the unit again to give us a refresher after having seen so many places. On behalf of my mom and I, "Thank you Allison!!" :) I've also had the pleasure of meeting over the phone and via email with Marissa, who is equally wonderful. She was able to walk me through the application, and because I am not local, even was willing to facetime with me to view the steps of the application to ensure I did everything correctly. She was prompt in all of her follow-ups, and I truly appreciate her help. The energy and vibes from the building as well as its staff are fantastic, and this being said before having even moved into the apartment. Thanks so much, ladies!! I can't wait to move in and see ya'll on a regular basis!

So I moved here a few months back without being able to visit first due to Covid. From my first…read moreinteraction, I immediately felt that not only did they listen to what I was looking for, but went out of their way to make my move easier. The office always responded immediately and made sure everything was set up beforehand to help relieve move-in stress. Once I got out here, I was able to meet Marissa, Nicole and Andrea in person and they welcomed me with open arms. The community itself is beautiful, clean and has amazing amenities thanks to the care of Wayne and Justin. The dog park on the side of the building is such a perk if you have a pup, the pool is an oasis, and any common areas are beautifully decorated. Now most apartments don't have a very interactive environment, but the three ladies plan the coolest events to entertain. I've done a online cooking class, online exercise class, had treats and drinks delivered to my door all during quarantine! The unit itself is spectacular. Huge windows, high ceilings, stainless steel appliances, shiplap accent doors and an open floor plan. I could not have picked a better place to live, with the most amazing group of people working here. So thank you Ellison on Broad for making me feel welcome in my new home!

I love my apartment and the maintenance team is outstanding. My concern is about the new dog park…read more Management insisted on using landscape mulch for ground covering for the dogs, even though I alerted her that mulch can be dangerous for dogs for a variety of reasons. I don't understand why they just didn't extend the grass from the area next to the park that they just laid out.

I've been living here just under 2 years and like it a lot. The maintenance staff especially Robert…read moreis the best! He always responds to any issues immediately. Everyone is super friendly and helpful.

I give a one start because the buildings have a nice look and having the private stairs is nice…read more Management here is terrible. As previous reviews stated, they never answer the phone, the never get back to tenants with updates, they absolutely ignore your emails. When I go to the office Jerri and Lauren seem bothered by my presence. As previews reviews also mentioned the office staff see tenants as annoying. I just moved here a month ago and I cannot wait to move out. My apartment has a continuous noise coming from a fan in the attic. Lauren is aware of it and I am not sure if she is really working on the problem. Today was my third time asking her for a follow up. She does not have a time frame when the issue will be resolved. All I can do is wait, and in the mean time I am not able to sleep in my bedroom because of the noise. I have to sleep in the living room. The garbage very seldom gets picked up. I have been here for a month and only once or twice have been picked up. They should reimburse the $30.00 a month fee. It is unfortunate to have to deal with this type of management and be treated so poorly.

I am writing to formally express my dissatisfaction with the Mills and the overall experience I had…read morewhile residing there. I was a long-time resident, having lived in my first apartment for nearly nine years. I loved the location and I was close to everything. Despite my loyalty as a tenant and my consistent payment history, the treatment I received, especially towards the end of my lease, was unacceptable. After being told that my original apartment was rented out while I was considering moving (but ultimately decided to stay), I was relocated to a different unit 4211. While the apartment appeared acceptable on the surface, it quickly became apparent that it had numerous issues that made living there extremely unpleasant: * The apartment was unbearably hot in the summer, as the sun faced directly into the unit. I was forced to keep my air conditioning set at 60-66 degrees, which led to excessively high electric bills. * The back bedroom was extremely cold in the winter and stifling hot in the summer, creating an uncomfortable and inconsistent living environment. * There was a persistent gnat infestation, even though I kept my apartment clean and free of food waste. I later discovered a hole behind the pantry, which I reported and was patched--indicating that the problem was pre-existing. * The apartment had a strong smell of cat litter coming from my downstairs neighbor's unit. Despite several complaints, no permanent resolution was ever offered. They seemed afraid of the tenant and didn't won't to address the matter. The smell was unbearable and negatively impacted my living experience. * The water heater malfunctioned and required patchwork repairs instead of a proper fix. * I also experienced roaches entering my apartment, even though I am a clean and responsible tenant. They sent pest control, but occasionally I still saw bugs because of my nasty neighbor. * There were clear signs of neglect in the unit's condition: the stove had permanent stains inside the glass, the backsplash in the kitchen was incomplete (only one piece installed), the apartment had a persistent odor (possibly mold-related). Despite these issues, I upheld my end of the lease, paid rent on time, and submitted a proper 60-day notice before moving out. I vacated the apartment on February 13th, yet I was still required to pay over $2,300 for the apartment even though I no longer lived there. I would come there when I was in town, and because of the cat litter smell, I couldn't stay. I left so of my belongs in the apartment until my lease was completely up. On top of that, I was later informed of an additional $2,700 charge for breaking my lease--despite the lack of any policy offering lease modifications for residents moving a significant distance/state. I was a responsible and loyal tenant who always paid rent on time. I expected to be treated fairly and for my concerns to be addressed, yet my experience was quite the opposite. The property has significantly declined over the years. The grounds are not maintained properly, residents leave trash outside (including cat litter), and there is an overall lack of respect for the community. The gate is always broken, if one side work, the other don't, the landscaping is subpar, and it feels as though the property has become a lower-quality living space--despite residents paying $1,400 to $1,500 per month in rent. People were breaking in cars and the property managers never disclosed the information. So RENT at your own risk. In summary, I would never recommend anyone move into this property. My experience has been disappointing, frustrating, and unfair. The management failed to address my legitimate concerns and treated me poorly despite my years of loyalty and timely payments. I was the only tenant that lived in my first apartment in building 9 for many years until May 2023. I am formally requesting that the $2,700 charge for breaking the lease be removed. I have paid more than enough--over $2,300 for an apartment I wasn't even living in--and I will not be paying any additional fees. If you don't have any place to live and don't really care about how the property look or how you are treated then you may can live here. They have had 8-10 property managers, 10- 12 leasing agents, and 15-20 maintenance guys. Now you do the math. And this is not to say the people that work in this leasing office are not good people. I heard there is a new property manager that just started during my separation, but oh well. I just delivered the mail. Sincerely, 4211