For the past two years we rented from Freedom Homes, under the Property Manager Nick Barlett. Nick…read moreis the best property manager we have ever had the pleasure of renting from. He had excellent timing when it came to our requests for repairs, his open communication was very helpful when we needed his assistance for anything or had questions, and he upheld a high integrity when it came to the lease. He is a very humble businessman and runs his properties with strong responsibility. His maintainence vendors were very respectful of our home and willing to work out time slots for repairs in a timely manner. Our property was kept up to date with maintenance repairs (yearly) and state codes. His empathy was clearly shown during our time of financial stress, when he sent a list of community resources and county assistance programs, plus tips on how to file, to help us out. When our German Shepherd passed away, he sent out a sympathy email and gave the ok to get another dog when we were ready with no additional deposit. We truly cannot thank Nick enough for all of his help and his generosity. This rental property was not a regular rental property; it was our home. We look forward to buying a house for him in the near future.

From the owner: We provide knowledgeable and accurate residential rental property management services to maximize…read morereturns and minimize risk for property owners and real estate investors, and to provide great experiences for residents.

It's interesting that I just happened to stumble upon PPM's page as I hired and fired Aaeoosh…read moremyself. He deserves negative stars! And for Aaroosh to be appalled by the negative reviews is just hilarious. We asked to meet with Aaroosh and he always had an excuse as to why he was unavailable. The tenants ended up finding our contact info and reaching out because Aaroosh was MIA. Thank God for good, ethic tenants or we would've been screwed. Your best bet is to believe all the horrible reviews because each one is TRUE!!! He's a fraud and vacationing is his priority. Believe Peter, Sunny, and whoever else posted a negative review. Your home is a major investment. Don't waste your time with this fraud.

Do not recommend renting properties or hiring this company to manage yours. Already noted here that…read moreAroosh is negligent and lacks professionalism. When we moved in to our Saint Paul rental back in 2020, the previous tenant had just moved out an hour prior and it was disgusting. We were told to call a cleaner or do it ourselves. Being the summer of Covid during George Floyd protests, we had to do it ourselves and let me tell you... the amount of hair, cigarette butts, grime, etc was appalling. We were compensated $200 for our labor. Aroosh left the company and Tyler took over. Way more professional and responsive, we were hopeful things would get better. I'm sure for property owners, he's great, but we were screwed upon move out and got only $57 back from our deposit. Was not expecting the full amount but got charged $600 for cleaning (cleaners from PPM) and almost $300 for flea treatment. FLEAS?! We did not have fleas and left that place 100x cleaner than how it was received. Renters, beware. Another company to nickel and dime you when it's time to move out, and not take care of the most basic things. Property owners, if you care about finding and keeping quality renters, do not hire them.

Our realtor recommended Complete Management Services to help us find tenants for our townhome 2…read moreyears ago. My wife and I wanted to handle the management of the property ourselves, but definitely needed help finding renters and drafting a lease. Jenney Larges not only found us renters inside of a week, she provided us with the tools and information we needed to function as landlords. She was quick to respond to our calls and emails, and answered every question we threw at her. Jenny's knowledge and expertise were matched only by her friendly, yet professional, demeanor. We had such a great experience with the first time around that we did not hesitate to call her when we needed to find new tenants this year. As before, she found us a great tenant as expeditiously as possible. I would recommend Complete Management Services to anyone needing assistance with their rental properties.

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Dana is the most responsive and competent person we've ever worked with. We trust him with our…read morerental property turns, repairs, and miscellaneous headaches. We don't ever have to wonder if things are being handled properly, he saves us money, but doesn't take short cuts.

Dana was honest, efficient, and helpful. I trust him to do a good job for a reasonable cost.read more

Management never calls you back. My unit flooded from someone else's unit..BACK ON DECEMBER 6th…read more2025. It's now February 10. They haven't even sent their insurance company out. The smell of wet carpet lingers in the air. RUN if a property you are looking at, is being managed by Genesis!

The reason I only give three stars is because the HOA here which is included with management,…read morethings that because I am physically and mentally disabled, and also African-American, has been giving me Hell About my most support animals that desire dog area is not designed for people with a disability, I have a power chair, a walker, and a cane, I have fibromyalgia, chronic back legs and neck pain. So they're trying to fine me for not taking my dogs. to the dog designated dog area, because I can't walk up pills and I can't walk my most support animals to the design area, because I have surgery on September 27, and really wasn't able to take my dogs there they tried to find me $450 I only got permission to take my dogs to that area until January 1, 2024 they have given me a temporary solution to lifelong problem. I am 62 years old and I have physical and mental issues and the only person that I can say knows how to deal with these issues is Kelly Langerman if it wasn't for her I will be in a nut house right now because HRA has been trying to fine me from the time I move in they have accused my dogs of boo-boo in the hallway and construction worker stepping in it. I have been a pet parent for the last 10 years I'm a very responsible pet owner, I do not walk my dogs in the winter because I can't walk like that through the snow, so I walked them only when it's nice outside, remember, we are in Minnesnowa call when trucks come to plow the lot from snow in the parking lot, there is no way on earth I can get back there there's not a path, there's not a walkway, there is no concrete anything to get to the dog area, mind you they have been doing construction since I moved in in March I mean spring and fall. No one thinks about my disability because no one in here is as disabled as I am unfortunately, my body is beat down from 28 years of being a CNA I can't walk like everybody else, so the only reason I give them is three star is because of Kelly, and no other reason. Would recommend if you're African-American do not buy a condominium Midland Grove condominium because they have no idea how to deal with an African-American or person with physical and mental disabilities.