Bad mechanics. Rude secretary. Poor customer service. Do not guarantee the quality of their work…read morewith customers. I changed my spark plugs at this garage after one died on me on the road and this was the closest garage I could drive to. One year later, while checking my car elsewhere, the mechanic noticed a gas smell and found that the spark plugs had been poorely tightened. When I returned from my roadtrip and finally had time to call the garage, I was greeted by a secretary interrupting me introducing my problem to say "should I be the one you should be talking to?" When I said I didn't know because she hadn't let me finish she answered "what's your question" in a short tone. The person she ended up transferring me to was no better, pretending he was stating facts, while the timeline, proofs, and documentation I had were irrelevant. Right away, it was evident he was going to blame anything and anyone to ensure he didn't have to own up to a mistake. He said I should have called immediately and he would have towed the car (I was out of the country 800km away). He kept trying to insinuate my story was changing as I was providing him with additional information on the timeline of events, which he would then cut me off from providing. He even had the nerve to tell me that if I had a loose spark plug, I could never have driven around even though I clearly drove to their garage with a dead one. Finally, there was no discount given for the fact their work was shoddy and had to be redone by another mechanic. Needless to say - if your car breaks down around Decarie and Sherbrooke, get it towed to a real garage.

Amazing service…read more Went in for a very minor repair and was taken care of in a matter of minutes. The owner greated me at the door and 15 minutes later as was on my way! Very inexpensive. If you need any type of repairs or maintenance don't hesitate.

Michael of KMM gave me a same day appointment and my car was looked at within minutes of my…read morearrival. Even better was the fact that he quoted me a price that was almost half of what I was quoted by two other places for the same part, and it was fixed within an hour. I wish I had found them a long time ago.

Prompt friendly service! We had a tire patched in no time. Grateful for this mechanic!read more

Honest to a fault. They are professional and knowledgeable, and if they tell you something has to…read morebe done, it must. They are extremely accommodating for scheduling an appointment. Without a doubt, the only place I will take my car to.

Although it's far for me it's the only place I'll bring my car. I know I can trust the mechanics…read morehere to give me an honest opinion. They also do good work and their prices are very reasonable. On my last visit one of the owners, Nicola, who was also the mechanic working on my car for a scheduled oil and tire change decided that since I didn't have much mileage on it and required synthetic oil it would be fine not to do the oil change. He did inspect it to make sure it was okay to that and ultimately he saved me a fair bit of money. How many mechanics would have been so honest? The answer is not very many but it's gestures like these that win customers if you ask me. Next time I need work on my car I won't even think twice about where I'll go.

Was looking for a place to get a second hand car. I heard…read moregood things about this dealership. Thé salesman and the managers were friendly and not putting pressure on us to buy. They asked what can we do to help. They are open and honest what they can and can't do. We did not find a car that caught our eye but was pleased with the honesty and open process with the organization.

I'm so grateful I found these guys! I took my car in last summer to get an oil change and their…read morecustomer service and friendliness made a great impression on me so I decided to take my car in for another oil change a few weeks ago as I was getting ready for a 9 hour road trip. They LITERALLY saved my life! Turned out I had a bad wheel bearing that could of cost me my life! Frank explained to me what it was and SHOWED me on my own car the difference between a good one and the one that needed to be replaced. They wasted no time getting my car fixed for me, they even changed my belts and of course the oil. What I thought was going to cost me a fortune since I have a German car and considering the number of hours they worked on it and even had 2 guys working on it, was MUCH LESS than what I expected to pay! Their shop is clean, very friendly, knowledgeable, and respectful staff, and they even have a giant glass "wall" separating the office/waiting space and the garage so I could watch them working on my car the entire time -- which I thought was pretty awesome! I HIGHLY RECOMMEND this shop!! You WILL NOT regret it!!

I have been a loyal client at Merson Automotive for decades. The Merson Automotive team, from the…read moregreat front desk customer service emploees to the automotive mechanics and manger Charley in the garge, have won my trust and loyaty, to which is hard to find these days, or so it seams to me. To wrap up my YELP review in just a couple of words... Gang at Merson Automotive, "You're The Best!"

I brought the Princess in because "Noises" and they sent me home with the smallest invoice I'd ever…read morereceived from a Mechanic's. Eveything was clearly explained and I was reassured that both I and the car were in great hands.

Great team. Experienced mechanics that do good diagnostics, get in, get out, all at a fair price…read more Went there often for many reasons and was always satisfied and well treated as a person and as a customer. Highly recommended.

Scammers. I took my car here and on the way home the repair failed. They then refused to taking any…read moreresponsibility. I almost had an accident because of the faulty repair. They tried to charge me $600 to fix what they either caused or missed an hour earlier. AVOID!!

Finding a trustworthy garage is a difficult thing to do, especially in Montreal. I went to a lot…read moreof garages, most of them pretty terrible, but I did find Pneus Et Mecanique on St Laurent and they were great. They did a lot of work on my old GSX including repairing the belts, alternator work and throttle body. The also did a lot of my fluid and oil changes along with winter and summer wheel/tire installs. When I picked up my new car they balanced the wheels, did an alignment, sent my wheels off to get repaired and I even bought a set of Hankook iPike off them at a great price. I've also recommended them to a few of my friends, and they were all happy with the service and pricing they had to offer. A great garage in the heart of Montreal with fair prices and employees that are always willing to help. Speak to pasquale for all your service needs!

Booked an appointment, waited a week, but when I showed up they refused to change a set of tires,…read morebecause I bought them somewhere else... Of course, they failed to mention the requirement over the phone. ...Probably, they had a better-paying work waiting in line.