I love this T-Mobile store location because it has Great service, an Amazing crew, and it is a very…read moreclean store! They know their products and know all current promotions to make sure you get the best deal.

The worst company with the worst service out there. They need to be courses to shut down by the…read morebetter business bureau. (Nothing against this store just this shit company, I'm going to leave a bad review on every store until I get the money back that they stole from me). I have a lot of free time t-mobile, see ya in the next review!

Lupe was very friendly, knowledgeable and efficient. Changing from Verizon was easy. I'm glad I've…read moremade the change.

My sister, who's on my phone plan, decided she finally wanted to upgrade her outdated Samsung Note…read more9. We made plans to meet at this location, as this is the same place we used to initially add her on. There was a little wait delay as it seemed many of the employees weren't present despite it being after 3 pm. We were told to sit in an area and wait for the next available staff. Since we knew she wanted another Samsung phone, I took her to that area to look at the ones avaial. She's familiar with my S21, so she played around with the S20 note and the S21+ and S21 ultra. Ultimately, she decided to go with the S21. No one ever approached us during this time. Only after sitting close to 10 minutes did a staff member ask if we needed assistance. She was pleasant and quickly got the phone upgraded. She then explained that we could both add Galaxy watches to plan under a promotion, which we did. We waited to another 10mins or so for all the devices to be added and activated. Everything was fine, except after asking if she wanted them to start the data transfer, the rep informed us she was leaving. Granted, I've done this several times on each new galaxy upgrade I've done, but I felt this was a little off-putting. Nonetheless, I helped my sister get it all set up. Maybe they need to revisit this policy. Overall, she's happy with her phone and I like my new watch as well.

They were extremely helpful and helped me solve my problem! I would recommend them to anyone with…read morephone issues.

Ok had a mishap with my work phone a few weeks back. Cracked screen. So today while working the…read morescreen bottom portion went white still able to function by using my personal phone.. sent a mass text through yelp and both stores replied yes the can do it and get done today. Of course I was like ok I'm on my way. Arrived around 12 - 1 pm. They texted me and said they was done around 3:30 omg. Yay halaylooya...finna go pick up send pic in few

So I accidentally dropped my phone in the toilet and waited two weeks to fix my iPhone 6s…read more I've had my phone fixed from Cellairis for about three days now and it's like it never fell into the toilet and completely shut off. I'm honestly surprised from a cell phone store in a Walmart. I'm also new to town and just loved the fast wonderful customer service that Cellairis provided.

Go anywhere but here…read more Quoted me a price ($279.00) to replace the screen on my iPhone and said it would take one day to get the part in, but I had to pay up front. I came back the next day to get my phone repaired. They said the part was in, but now they need to change the price and charge me an additional $60 ($339.00). Claimed they tried to call and tell me, but my phone never rang and no voicemail left.

I went to several cell phone stores in this area of town to get a cell phone for my nephew…read more This was the only store which I felt extremely comfortable with the sales representative because he wasn't giving me the round around. He stated everything clear, simple and very reasonable price point. The representative I dealt with was name Yaz and he provided outstanding customer service.

I came here after realizing how badly I setup the account just hoping to get my wife's phone number…read moretransferable to a new phone. Not only did they get the number working on a new phone, but the gentleman behind the counter also brought up deals that I could take advantage of for being a loyal customer for years - for a few bucks more per month, we could get a free tablet. And a phone upgrade for half price. And a newer home internet box for a significant discount. I ended up happily purchasing more than initially planned and I plan on returning in the near future to buy more. Excellent service retains customers and deserves recognition.

This is a small Cricket cellphone franchise on Austin Peay - opposite side of the road to Raleigh…read moreSprings Mall. The owner is friendly and approachable and was able to answer all the questions we had. Of all the phone stores we visited today, this was the only one that took the time to turn on the phone we were looking at and demo it. Customer service is everything and I will definitely be back. Oh and yes we bought the phone and yes we are really pleased with it!