They are thief's !!! They will steal your phone. Do not trade in at this place! They literally…read morestole me iPhone 8. I traded my phone and never received the promotional credits of $800 !!!!!! Spent 1:10 minutes on the phone with ATT who said the phone was never turned in. The ATT store "doesn't know what I'm talking about!!!"

From the owner: AT&T, serving over 81 million wireless customersread more

The service was awesome. I want to thank Demi and the crew for helping me change carrier and…read morephones when I disliked the Samsung Flip. I believe they know me by name now. I have broken the protective glass 3 times already inside of a month. I now have the IPhone 16 with no trade in. We will be doing more business in the future. Thanks Joey

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

Sigh. I had to come to The Orchard when I was having problems with my old iPhone. My closest Apple…read moreStore is in Baton Rouge, so Apple has these little orchards popping up in cities so they can diagnose your problem without you having to have to drive too far. While I appreciate the clever name and convenience, having to go through phone issues is always so annoying. Especially since I didn't consider my iPhone 7 to be a dinosaur yet, but I guess I was wrong. Look I'm an Apple girl all the way but I've come to realize that all Apple users are basically their bitches. Think about how attached you are to that thing and when it breaks you're shelling out the dollars just to get it or the newer version of it back in your hands. All that aside, the guys here were so nice and helped my issue but basically warned me to brace myself...my phone was not much longer in this world. They were right. I'm an iPhone X owner now. Apple's bitch for life :)

Had them change battery in my phone. Afterwords, speaker and front camera did not work. Their…read moresolution: charge me another $170 to replace the screen. Stated it must be a hardware problem. Did not offer to look at my phone again, even after explaining it had all worked prior. Diagnostic said mic was failing prior. Salesman told me it was dirty and they would clean it when replacing battery and never mentioned word failing. Failing and dirty do not mean the same thing to me! Manager unhelpful and condescending. He's also the repair technician. Go figure.