DO NOT GO HERE EVER. I REPEAT DO NOT. My phone started pressing buttons right after I got it…read morerepaired and they REFUSED TO FIX IT FOR FREE. TWO months later now my bottom right corner of my screen is BLACK and you can't see half the keyboard. I called to tell him and the manager was SO RUDE AND MEAN TO ME I FEEL SO DISRESPECTED. He told me it was my fault it wasn't working and I should take better care of my phone. He wouldn't let me speak on the phone and kept raising his voice and talking over me! Do NOT waste your time or MONEY. THIS PLACE IS SCAM

I had to visit this location again because, unfortunately, I broke my iPhone 6s screen (again)…read more Chani and his team took great care of me once more, and I was in and out of there in 20 minutes. The phone looks like new :)

We switched from AT&T to Verizon because of a promotion where Verizon agreed to provide a voucher…read moreto pay off our AT&T device balances. That promise is the only reason we made the switch. We opened the account several months ago and submitted the AT&T final bill multiple times -- in store and by email -- exactly as instructed. Despite complying with every requirement, we have never received the promised voucher. No email. No mailing. Nothing. As a result, we are now receiving late fees from AT&T because Verizon has not honored its promotional agreement. To make matters worse, the customer service experience has been extremely frustrating. We've had repeated calls, long hold times, and even had a call drop when we finally reached a manager -- who never bothered to call back. We also had issues initially setting up what was supposed to be a joint account, which caused additional delays. At this point, it feels like a breach of contract. We relied on Verizon's buyout promise when making the decision to switch carriers, and they have not upheld their end of the deal. I evaluate companies heavily on customer service and accountability. Unfortunately, this experience has completely damaged my trust. Until this is resolved and Verizon takes responsibility for the late fees and time spent chasing this issue, I cannot recommend them. Very disappointing experience.

Five to six workers at this location and none can or want to help. Made us stay on the phone for…read morealmost 3hours talking to people who doesn't understand what we're talking about. You could improve your customer service.

Mr Tarek was able to meet all of our mobile phone needs today. He was personable and…read moreprofessional. I give him 5 stars.

I purchased a case and 2 screen protectors. So I changed Katelynn and my s p on our phones...so i…read morewake up this morning both shattered so I call to tell them what happened. He says no warranty ,wouldn't do anything for me.so please if you want to just waste money on I'd assume was faulty merch go ahead. I will never buy from them ever again.

This location is awful. We had 4 lines transferred from…read moreTmobile and none of the lines were processed correctly. After spending hours in the store I had to sit on the phone with customer service for HOURS during a holiday to correct the setup. In addition, the iPAD was defective out the box and the manager refused to override the restocking fee and taxes. Why would you need to pay a restocking fee on something defective! Go to ANY location except for this one! Better yet skip AT&T all together!!!!!

100% pure ghetto. Dont waste your time. Why...tell me why would u hire people that dont care. I had…read moreto go back there twice and issue wasnt resolved...She finally wouldnt sell me one phone. SHUT IT DOWN NOW. The most ridicuouls store and people i have ever dealt with EVER

They never have the supplies to support what they sell and you pay a arm and leg for. Went there…read moretwice to exchange a box. They couldn't provide a new one.

Worst service I have had from any company that provides service. Nothing that they suggest I do to…read morerepair cable myself (a recorded message) has worked. Can't reach a real person most times. After many tries, finally get someone and It takes hours of back and forth and problem is still there. As expensive as it is, you think they would provide better service. If other sources were available in my area I would cancel.

2-Years Ago - If the scale was -0 that's what this business would get!!…read more VFix you are unprofessional and dishonest as a business to intentionally robbed a customer of $150! As a customer I entrusted your business to fix the noisy fan on my HP laptop. Which you did not and charged me $150!! You knowingly and intentionally repaired the laptop by TAPING THE DAMN FAN!! WTF!! We know this because on Monday (08/01/23) my fiancée took the laptop to a reputable computer business. The guy at this business removed the old fan and showed my fiancée the mock job that your business did! I have the fan in my possession NOW!! You should be ashamed of yourself! Your reviews are 3.2 and I understand why! People will continue to patronize your business until you sham them!

Amir was excellent in solving my phone problem. He gave me several different options and I went…read morewith the most cost effective. Very professional and reasonably priced. I would recommend to everyone I know.