Husband went in with a broken, malfunctioning phone that was under warranty. All rep there wanted…read moreto do was sell him a $2000 iPhone rather than help him file a claim!!!! I filed the claim online for him & it cost $275 deductible. These people are money hungry & incompetent!!!!!

Fraudulent! We went in to upgrade an old iphone and we're…read moretold, while we don't qualify for a trade-in rebate, that line is eligible for a free upgrade to an iPhone 13. We were told this and several other deceptive things in the act of fraud. This billing statement comes and we find the employee sold and earned commission on: Fraud 1, an additional line with insurance, but not approved by us; fraud 2, the "free upgrade"? no, a payment plan for a retail price iPhone 13 on the account; and, an iPhone 14, only purchased under assumption all other accounts weren't fraudulent lies. Also, according to AT&T customer service, this is not a corporate AT&T store and not actually affiliated with AT&T.

Prices were very reasonable and his knowledge of repairs was great. He had all the equipment he…read moreneeded for my repair and it only took 30 mins to complete.

I would give them zero stars if I could. Brought an iPad Pro in for screen repair. It wasn't…read moreproperly calibrated to the old one so the ipencil is malfunctioning. I tried to get help with the issue and hit every road block along the way. iPad "tech" doesn't speak good English and uses his phone to translate. Had to call manager on his cell so I could communicate what the problem was. He told me to let him send it off to another store, who knows where, so they can maybe fix the issue. Deal breaker for me. I wanted it to either be calibrated in store to get it working or my money back with the old screen put back on. This is where it got ugly. He said he would not give me a full refund as he doesn't "do refunds". Kept telling me to look at the paper in front of me that has their policy on it. Yes it says no refunds, but also says they guarantee touch issues a few lines down. He says the touch is working, I disagreed. If it's not 100%, it's NOT working. I didn't pay for a 1/2a$$ job. He got ugly and told me to take it somewhere else for repair, that he would not give me a full refund. I said I would be disputing the charge with our bank for theft of service if he wouldn't give me money back and put my old screen back on. He didn't seem to care. Grabbed my old screen and walked out. DO NOT give them your business, you'll regret it

They did an excellent job fixing both the screen and charging issues. Service was also excellent…read moredid the repairs while I waited in the store. Your work made it possible, so I did not have to buy a new phone.

Very knowledgeable, courteous, and easy to talk to without being tech savvy. Fast and easy to have…read morerepair done & does not over charge.

Total wireless is the BEST.. Great customer service Nick is a great sales man.. Highly recommend…read more... stop by for your great deal on phones and accessories!!!!?

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Corpus Christi, TX. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

Excellent work, Expedient and professional!! Great service…read moreand pricing!! Need phone repair, check them out!! You won't be sorry.

This is the worst possible place to get your phone fixed at. I have the iPhone 8+ and the screen in…read morethe back is made of glass and ended up cracking. I brought it to Digi I fix to replace the glass and the battery. My phone is now completely messed up. They put the back screen on crooked and somehow the camera is now hanging off of my phone. I went back and they told me this was the best they could do even though I paid well over $150 for them to fix it. I will never come back here and I suggest no one else ever does

So this place was great. Even tho. i hate T-mobile. Pete helped me out here and he was very…read moreinformative and helped me understand the process and what the phones come with and whhat they can do. He gave me all the pricing and everything upfront before i made my decision on what phone i wanted to go with. I was looking to also get a watch but there were no promos so i decided to wait. He did however explain to me how the phone actually works and how it has a northern number but doesn't ever use it. That helped me understand it better then the customer service did over the phone. This actually like T-Mobile a tad bit more. He also saved me a bit on my plan so that was a bonus. Other than that i still do not like T-Mobile but the only reason i stay with them is because nobody will give you the same price as T-Mobile. At least for now, until they decide to go up.

The people who work there are pretty friendly and offer good customer service. The only thing that…read moreis bad is that they don't have enough people working. Like ever. I have had to wait 45 minutes just to pay my bill before. I usually pay on the app, however a couple times I had to pay cash. Every single time, no matter the time of day I have to wait for someone to help me for a very very long time. Also I wanted the purple iPhone, they only had red and black. They are never stocked up on phones. I have bought several iPhones for everyone in my family and on more than one occasion we had to settle for something that we really didn't want but we needed a phone and didn't have time to drive across town to a different T-Mobile. Please stock up on phones and hire more people T-Mobile. Get it together.

Jack ass at the front counter laughed when I asked for a big bag to cover up my purchase so it…read morewasn't just sitting in the open in the backseat of my truck. He was also trying to flirt with the girl co worker as we did the transaction he honestly was a chud.

I trusted Geek Squad with a simple screen repair on September 15 and paid $29 plus tax. During…read morediagnostics, they said my phone needed a factory reset, but it then couldn't connect to Apple's servers and became completely unusable. I had to use a loaner phone for the day while they ordered a replacement of the same model. Because of this mistake, I lost over a year of memories, from March 2022 to September 2023, including my child's first months and milestones. I am extremely disappointed in the lack of caution and communication and want Geek Squad and Best Buy to understand the personal impact and inconvenience this caused. You're better off going somewhere else to get your screen fixed or head to San Antonio Apple Store to get your fixed screen