AT&T's Broken Promises Before signing up, I was clearly…read moreassured that my bill would be approximately $180 total--including phones and internet, with no activation fees. I even double-checked, and they told me all issues would be resolved before my first bill arrived. None of that happened. The first bill? More than double what I was quoted. A store clerk mistakenly added an extra phone line to my account, and I'm still being charged for it--even after multiple attempts to get it corrected. We traded in our old phones under the belief that this was a clean transition. Now we're stuck. AT&T won't let us return to our old plans, and customer service has been nonexistent. I've been waiting two weeks for a call from a store manager or district manager. Still nothing. I'm not just disappointed--I'm completely disillusioned. If you're thinking of switching to AT&T, be warned: promises mean nothing if the company won't stand by them.

Charged me 18 months for a phantom phone number and would not give a refund. Sold AT&T stock and…read morechanged service.

Adam was very helpful and kind! I really appreciate the excellent customer service! He was very…read moreprofessional and treated my phone with care! I will definitely be a returning customer!

I recently went to this location and have never been met with such rudeness at a business. The…read moreperson "helping" was nothing short of condescending when asked questions about the issue my device was experiencing. He told me that there was nothing wrong and when I told him the issues I was experiencing, he just repeatedly told me the issue was the cord (I've tried several different cords with the issue persisting). His attitude was very much so that he didn't want to help me or answer my questions. I will not return.

The service here is very bad, I bought a phone two months ago for 300, the battery is broken, I…read morewant to return it, they only gave me 160，

From the owner: At Phone Depot Dalton Our goal is to have your gadget ready as soon as possible, we offer high…read morequality repairs for affordable prices. We can fix: iPhones, Android phones, iPads, tablets, laptops and desktops. Our well trained technicians will quickly diagnose and repair almost any device. We take pride in delivering quality service to our customers and bringing devices back to life.

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

I was in desperate need for a charger for an older model apple laptop. As soon as I walked into the…read morestore, I knew I was in the right place! The owner knew exactly what I needed and put together a charger on the spot, even using components from his personal computer. The price was reasonable, he didn't try to oversell, and I was out in record time! I could not have been more satisfied with service and sales and product! Wish I had someone like him locally!

Andrew made an appointment to come to our home. The soonest he could do was 4 days out, which was…read morea Friday evening. He said he would call before he came. He did not show up. He did not call. He did not respond to my voicemail or text. So we are left in the lurch, over another weekend, with no access to email. We are very disappointed.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.