This business is not a place to spend your money or your time! They will work on your phone and you…read morewill have more problems with it, than you had when you brought it in. It wasn't just me either, when I went it in, another customer was having issues too. What makes it worse is... They would not admit to the new problem after they worked on it and would not do anything to make it right. I spent $140 to only get my phone back with more issues than I originally had!! Please do yourself a very big favor, Don't do business with these people they are not in it too help you or look out for your best interest! They are just trying to get your money and have you sign a release stating that you understand you will not get a warranty on your phone work done * This is a public Announcement

I am giving them a five star for superior customer service. something you don't find often. I came…read morein stressed about my phone. The young man listened and patiently took my phone. Magically my phone started to work. Yes it was only frozen, but instead of trying to sell me a repair job or new screen he unlocked it. Gave me the simple instructions on what to do. My my my, I am a happy camper. I also went to T-Mobile first and did they help me???NO Dr. Cell will have my service if ever I truly need them. Update!! My parents are always have something magical happening to their phones and Dr. Cell is there go to place. I have been being to update this review for months. My parents are so happy with the customer service they receive and all they do is rant and rave about satisfaction. Dr. Cell great job !

Great service! Sarah was incredibly informative and made the entire process easy and seamless!read more

After waiting twenty minutes for a representative to be with me, I was disappointed to find that DJ…read moreand Juan had no knowledge of the issue I was having with T-Mobile on my new iPhone despite having it fixed with no issue at all different T-Mobile location the last time I got a new phone. Being unable to send or receive texts or phone calls is detrimental in this day and age, especially as a working individual. I do not have access to cellular data either. They were unhelpful and recommended I contact the T-Mobile customer support line.

They scammed my dad twice first time he didn't say anything they gave him a prize for a ring and…read moreended up telling him he owed more than what was first agreed. Then he was on a payment plan for a different item and when he went to make his installment they told him that purchase was no longer valid and that the item had been placed back on the shelf for purchase since he was trying to pay 3 days after. He then let them know he made a payment on the 14th at another store and asked why at that time this was not communicated. He said that the employee stated there was nothing she could do and that he had lost his money and the purchase. He said that the woman told him she saw that they somehow reactivated the purchase but when consulting with the sister store we were told otherwise. My father was not given the option to get that money refunded or continue paying on the item. Will report this company for their bad service and misleading information. He is apparently not the only one that fell victim to this staff. I suggest anyone else that has had an issue reports this and brings these things out to light so that other people don't continue to get scammed. What sucks is that my dad really trusted these people. What's more concerning is that they are known to do this by other employees within the company. Estafaron a mi papá dos veces. La primera vez no dijo nada, le dieron un precio por un anillo y terminaron diciéndole que debía más de lo acordado inicialmente. Luego estaba en un plan de pago por un artículo diferente y cuando fue a hacer su pago, le dijeron que la compra ya no era válida y que el artículo había sido devuelto al estante para su compra porque intentó pagar 3 días después. Luego les hizo saber que hizo un pago el día 14 en otra tienda y preguntó por qué en ese momento no se lo comunicaron. Dijo que la empleada dijo que no había nada que pudiera hacer y que había perdido su dinero y la compra. Dijo que la mujer le dijo que vio que de alguna manera reactivaron la compra, pero cuando consultó con la tienda hermana nos dijeron lo contrario. A mi padre no le dieron la opción de obtener un reembolso de ese dinero o continuar pagando el artículo. Denunciaré a esta empresa por su mal servicio e información engañosa. Aparentemente, él no es el único que fue víctima de este personal. Sugiero que cualquier otra persona que haya tenido un problema lo reporte y lo saque a la luz para que no sigan estafando a otras personas. Lo malo es que mi padre confiaba mucho en estas personas. Inclusivo recibimos informacion de empleados de esta tienda al igual que otro empleado quien segura estas acciones no deberian aver pasado o manejado de esta forma.

They've decided to keep the door locked during hours & have people wait outside in 100 degrees…read moretemperatures. A most effective way to both lose sales and customers.

The store is small but clean, they're stocked. The staff is very nice and helpful. Curbside is…read morealways a breeze.

I have to say, this is probably the one location I prefer to go to and parking isn't as crazy as…read moreother locations in Cypress or Tomball! I love how they have most things in stock and the service my mom and I received was great! I really appreciate the return policy here where it's fast and easy using the app! This location is out of the way for my mom, but I'd go out of my way just to take her here compared to the one closest to her!

I went in to buy some printer paper.Employees were helpful. They guided me to the appropriate area…read moreand I was in and out in just a few minutes.

I walked in to print ONE file on my phone. You have to send to their email and wait for emailed…read morecode to print. (USB wouldn't work for some reason). 5 minutes later I get a code but the printer wanted to print the file address not the actual file. So I decided I'd screen shot the file and send that and try to print. 15 minutes later I have yet to receive code. Forget it. It's 2024. Can't believe it has to be this difficult to print a file.

SUPER helpful!!! I got locked out of my Liberty Safe (power failure, not user error), and Cameron…read morewas professional and efficient. I was able to schedule an appointment within a few days. Cameron was on-site and called the Liberty folks to exchange information. My safe was unlocked and reset within an hour. I will definitely use them again for future safe and lock needs.

We have relied on Guardian for years for our safes, locks, and keys. Not only are they the most…read morereliable but the most professional company providing these services that we have ever used. The owner has high expectations and supports his employees to be the best. In addition to these services they also have begun to help us with cameras and security where Ever On has failed. I can't recommend a company with better customer service than Guardian has.