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    8 months ago

    Terrible. Started leaf blowing at 6am with no consideration for the community. The worst.

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    The Orange County Interlocking Paver Co

    The Orange County Interlocking Paver Co

    4.9
    (133 reviews)

    I forget who came to our door, but OCIP was doing work in our neighborhood and we got a quote for…read morework we wanted done. A few months go by and our old backyard fence was in the final stage of falling apart so we contacted Alex (aka turtle) who provided the initial quote for us and he came back out and gave us the final numbers and all. We ended up getting the whole backyard wood fence taken out and a new vinyl fence installed. Chris the project manager was always in communication with us and his foreman Ivan was always on site and answered any questions we had. Couldn't be more pleased with the result, would recommend them to anyone.

    I'd caution anyone from placing too much weight on this company's high rating, as my recent…read moreexperience involved a last-minute cancellation, poor communication, and ultimately being ghosted. I originally connected with them through Thumbtack for a sizable project and scheduled an appointment for Thursday, June 4th at 11:00 a.m. The appointment was canceled just 20 minutes before they were due to arrive. To salvage the opportunity, the salesperson, Chris, texted me and offered to come the following day at noon instead, along with a 5% discount for the inconvenience. I rearranged my schedule twice to accommodate them during what was already an exceptionally difficult time, as I was preparing to say goodbye to my 16-year-old dog that weekend. Chris did arrive on Friday as promised, but a week has now passed and I have received neither a bid nor any follow-up communication from anyone at the company. Shortly after the appointment, their Thumbtack profile was also removed or hidden. While I can't say why, the timing was odd, as it prevented me from leaving a review on the platform where we originally connected. I've uploaded screenshots with this review documenting the interaction, including Chris's last-minute cancellation, his offer of a 5% discount, and the Thumbtack notification showing the company was no longer available on the platform. If reliability, communication, and follow-through are important to you, I would recommend looking elsewhere.

    Wild Joy Gardens

    Wild Joy Gardens

    5.0
    (2 reviews)

    I cannot say enough good things about Kristy. I found her after googling around to find someone who…read morewas knowledgeable and passionate about native Southern California plants and landscape. Our first consultation was so helpful; she gave a lot of great insights, ideas, and resources, and followed up our appointment with a thorough email recapping what we talked about and links and info about our visit. What started as one consultation has turned into a year of growing, learning, classes and friendship. She now teaches my daughters and a group of their homeschool friends a hands on gardening class. It is the most magical, fun-filled, learning experience for them. She is always over-prepared with books, activities, and things to touch, see, smell, and do. She is really helping them understand, connect with, and appreciate nature. I recently took an adult seed starting class at Kristy's home and it was so fun! I grew my own seeds and it was so successful they are now taking over my kitchen! Just yesterday I went to buy more of her recommended supplies so that I can grow more. If you need her help for a consultation on your yard or garden, or want her to teach a class for adults or children I cannot recommend her enough.

    We have two raised planter beds in our backyard, which we haven't had the best of luck with in…read morerecent years. Kristy was super helpful and informative in getting our tomatoes going and made other suggestions for vegetables and other plantings as well. She spent a full hour with us and provided several pages of instructions with links! Thanks so much for your help Kristy!!

    The Village at South Coast

    The Village at South Coast

    4.4
    (84 reviews)

    Be careful. Police report filed…read more Peeping Tom outside the apartment window. Caught IT looking into the window, which was slightly open; the light was on, and two of us were home. Even after scaring IT (him) off, IT returned a couple of minutes later, so we called the cops. Someone forcefully bent the window screen. Requesting camera footage from the apartment manager (will verify if they have it) and motion sensor lights today.

    My fiance and I lived here for about 5.5 years. We were in a 1BR for 4 years and a 2BR for 1.5…read moreyears. We had very different experiences both times! What I can tell you is that I cannot say enough good things about the Maintenance Manager Chris. More below! We had pretty much no problems when we were living in our 1BR (on the 2nd floor). There were a bunch of different property managers that came in and out during our time, but nothing that really impacted us. No pest issues. We did have a few issues with leaks/clogs, but Chris and Business Manager Vanessa helped us through those. Overall, a really great time living in our 1BR! The problems started when we moved into our new 2BR apartment (bottom floor). We had a couple issues with communication right from the start. We struggled to get a hold of Vanessa to sign the lease and the physical transfer form. We were unable to sign the forms until a few days before our move. Another issue was our parking spot. Before moving, our spot had furniture that needed to be thrown out from the past tenants but Vanessa communicated that it would be cleared by the time we moved. Fast forward to move-in day, there is furniture still in the spot so we were unable to have a spot to park in. After a week of living there, we reminded Vanessa and the rest of the furniture was finally moved. The final move-in issue was that we didn't have mailbox keys until 2 weeks after we moved in. Vanessa told us there was a miscommunication and the keys had been misplaced. Chris really took initiative and helped us stop the mailman so we could access our mail and continually gave us updates on what was happening. He's the best! The biggest problem for us were the pests. We had seen no pests in our old apartment, but a month living in our 2BR, we started seeing a handful of cockroaches. We let Vanessa know and she offered us a solution--a pest treatment scheduled for the following week. The preparation steps for treatment included moving everything 2-3 ft away from the walls as well as emptying all closets and cabinets. Vanessa informs us that pest control usually arrives in the late morning (10/11am) and we need to be out of the apartment for an additional 4 hours after treatment. A little difficult on a workday (especially since my fiance works from home) but we make arrangements and prepare everything. After we sign forms, we don't hear from Vanessa to confirm treatment. So we reach out to her the day before (emails and calls). Nothing. We are nervous to rearrange our entire apartment without confirmation, but we do it anyway. The morning of, Vanessa confirms pest treatment and says she'll let us know when they arrive. We leave the apartment to get work done. We check-in around noon. Nothing. We star to panic as realize we will probably be moving our apartment back late into the night. Around 1:15, she lets us know that the pest tech fell ill so they are looking for a replacement. We communicate the importance of having someone come today as our apartment was a mess. No response. At 2:30 we go to Vanessa's office physically to try to find an alternate solution. Vanessa tells us there is nothing she can do and the best thing is to wait. At 4:15 Vanessa calls us to say they were unable to find a tech. They will try to find a tech to come tomorrow but there is no guarantee. We have a bit of a heated phone call as everyone is frustrated. Vanessa confirms that the expectation is we put everything in our apartment back and move it again the next time a tech is available or to wait until the morning. We tell her that this does not work as we have already missed a day of work and our apartment was mostly unusable. Long story short, Vanessa and Chris come over to help us clear the bed so we can sleep and help clear a path to my fiances computer so he can work in the morning. They both seemed surprised at the state of our apartment. Vanessa tells us she will update us first thing in the morning if they are able to find a tech. The next day, no update. At 11AM, Vanessa tells us the vet tech is walking over to the apt. We are so relieved. But what a whirlwind! Overall, most of our difficulties here were with communication with Vanessa. We felt like she was not very responsive. And during our stressful pest experience, she made some comments that felt sarcastic. We did not feel supported and like she was on our side. Additionally, the pattern of pests was an issue for us. The pest treatment did help temporarily, but they always seemed to return. The apts are nice and spacious. Good location. Great storage! Good amenities too. I cannot emphasize how amazing Chris is! Such great customer service. So helpful and so insanely friendly. What a gem! He takes initiative, gives you updates, and explains everything thoroughly. Don't know if I'll ever meet another Maintenance Manager as great as him! THANKS CHRIS! Overall, I would rate our experience as a 3.5/5 but rounded up to 4 just for Chris. :)

    Critical Environments - landscaping - Updated July 2026

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