I paid extra for a camera suite for my dog's stay from Nov 26-30, and the only reason I knew what…read morewas actually happening with her is because I watched the camera like a hawk. I later learned they do not provide report cards for boarding, only daycare -- meaning unless you constantly chase information, you are left completely in the dark about your pet. I discovered my dog had vomited only because I saw her blanket disappear on camera and called to ask why. I was told it was being washed and would be returned shortly. It never was. The next morning (pickup day), I was told she had soft stool. Later that same day, when I called again because my emergency contact had to pick her up due to their absurdly restrictive 4-5 PM pickup window, I was finally told the full truth: she had missed multiple meals, was barely eating, then throwing up, and had diarrhea. I was also told they only notify owners after three missed meals. So to be crystal clear: my dog was vomiting, not eating normally, and had diarrhea, and neither I nor my emergency contact were notified in real time. I was denied the chance to make informed medical decisions for my own pet. If I had known sooner, I would have pulled her immediately for veterinary care. She has been boarded elsewhere multiple times and has never experienced anything like this. She came home with ongoing diarrhea, extreme anxiety, and was clearly traumatized. She smelled bad, and her bottom was not clean. On top of the health issues, her toys were missing, her medication was not returned at pickup, and I now have to go back for her belongings. Every time I called, staff had to "check her chart" and put me on hold, and it never felt like anyone actually knew or was truly monitoring my dog. The front desk was rude and dismissive at drop-off, and I was given zero reassurance that my dog was in caring hands. I do not believe my dog was in immediate physical danger -- but she was absolutely emotionally neglected, and the failure to communicate active illness is completely unacceptable. I have cancelled her Christmas stay and will never return. This facility may look nice on the surface. What it lacks is real-time medical judgment, transparency, and basic accountability. I would never recommend allowing your dog to stay in a room without a camera here, because without one, you truly have no way of knowing what is happening or what isn't being communicated. Based on my experience, transparency only existed because I had visual access and kept pushing for answers. I trusted this facility to protect and communicate about my dog without me having to play detective, and that trust was completely broken.

If you love your pet, DO NOT SEND THEM HERE! My puppy (3mths and first time getting boarded) came…read moreback with 2 big scratches! Granted not punctures but still a little discerning! Not only that, this company is like the Spirit Airlines of "Pet Resorts" You have to pay for people to even pay attention to your pet! Literally have videos of like 30ish dogs just running around and the Human is not showing any affection or any kind of socialization with any of them! Maybe the staff is just young but I definitely need to schedule a vet visit now! I couldn't get a report, or know anything about how my puppy was doing?? How do I even know I got what I paid for? I had to pay extra, it seems just to make sure my puppy didn't use the restroom in her crate (which is basically what they are kept in!). Essentially 2 hots and a cot literally. You are nickel and dimed. They wouldn't even let me say bye as we dropped her off! Granted this was a last resort and last minute thing but NEVER AGAIN! Should be called "Suite Paws Last Resort!" The young girl at the front told me they did give reports (which we didn't get) but the mean lady beside her said they didn't. Which is it?

Recently tried Pup's Day Out for my golden retriever, who is five years old, and we're loving it!…read moreClean, attractive facility for both humans and dogs, easy drop off and pick up and reasonable prices. At least one of the owners of the facility is always on site and in my experience, they're very invested in the well-being of their customers - again, dogs AND humans! I especially like that they offer flexible time slots: 3 hours as well as half and full days and discounts for buying a package of sessions. Very pleased - we're new here but so far, great experience!

*This review is only pertaining to grooming…read more Staff very friendly on arrival - female at counter took notes on type of grooming desired "all over, full body trim" for my Australian Shepherd. (A bit odd the groomer herself was not speaking with me directly but put faith in her being a professional and my dog being somewhat common/well-known breed.) I specifically stated no shave. I'm all for a summer cut, but my baby was sheared! About 0.5-1in left on her, shaved her belly, and nicked her paws (discovered after we got home). Totally took away from integrity of the breed and it's cut. The technique used did not look anywhere near professional.

Dr. Clements is fantastic. He answered all my questions throughly. the staff is all very sweet and…read moreaccommodating. I have always been seen within like 15 minutes of walking in the front door. the staff is also very patient and advocates for appropriate medications for my pittie who hates getting his nails trimmed, so he doesn't have to go under anesthesia for it.

I am so pleased with this place. We have been going here for about it 3 years. We have two cats and…read morea large dog. This specific oak heart location is always so fast, very knowledgeable, funny, kind, thorough, and I'm not kidding you THEY SAVE US MONEY. They never do anything unnecessary or overly expensive. They are so great with scheduling I feel like I'm always able to get in when I need to. The facility is clean, the parking lot is easy, I can't speak highly enough of this place. They do your payment in the individual rooms so you aren't juggling pets while paying. They keep up with new technology and modern practices. I recommend it to everyone in person I love this vet! Also Oak Heart if you're reading this your male vet who has red scrubs ROCKS thank you king:)

They are great we have a big rescue pit and weren't sure how he'd do with other dogs and new…read morepeople. They got him in and out in a flash. They were very kind and comfortable with handling him. Have to say we'll use them every time if possible. Prices were great and the service was fast for a walk in. Thank you guys so much

I have been going to All About Pets Grooming for many years, and I highly recommend them. I believe…read morethat they are the best in Raleigh - family owned with reasonable prices and excellent service. They are also easy to find, centrally located in North Raleigh. It's important to know that they are frequently booked out 4-6 weeks. So when you make an appointment, allow some time to see them because they are very popular. And well worth the wait! I have two dogs (a Cavachon and an English Cocker Spaniel) which require frequent grooming. I am very particular about their grooming and they always look great! I also appreciate the fact that my pups love to go there which gives me great peace of mind. All About Pets is owned by Joyce who is dedicated to providing the best care for your dog. Joyce is highly experienced, detail oriented, very kind and truly cares about you and your dog. She keeps thorough and accurate records about each detail of your dog's grooming. Each grooming session is custom made just for your dog. The groomers are excellent, too - very thorough and experienced. They also provide detailed report cards summarizing each visit. They provide ear cleaning, expression of anal glands, nail grinding and de-matting during each visit. I like the fact that my dogs have the same groomer for each visit which maintains consistency. You can also drop off supplies there to support local dog shelters. I am very grateful to Joyce and her groomers for the wonderful care that they provide. Always a great experience for me and my dogs!

Whatta treasure! Hands down the pet store in the great state of North Carolina…read more It's hard to put my gratitude for Unleashed into words but their contribution to Raleigh's culture makes it more than worthy of an attempt. Their downtown accessibility is a cornerstone for pedestrians in a car-dependent city, allowing consumers to avoid buying from big corporations simply based on accessibility, all while contributing to the local economy. Huge plus in my book! I could rant and rave about their staff until we're both sick of me talking. Not only are they knowledgeable - but they are so kind hearted! The friendly atmosphere and unique inventory sometimes inspires me to go in for goodies even when my cat is well stocked. Thank you for improving my cat's quality of life and mine. There's so many enrichment she would've never experienced without you. Y'all are my babygirl's heroes!

This pet store is awesome. I stopped in to grab a few treats and toys for my dog and had a great…read moreexperience. I highly recommend checking this store out if you have pets.

We cannot say enough amazing things about Melissa!…read more She has been visiting our sweet guy, Jax, for the last couple years and she has been nothing short of kind and loving towards him. When we leave for work, we have no doubts in our mind that Melissa will be there for him at his schedule time. On top of that, she always texts us when she leaves and fills us in on their play date. Melissa has even watched Jax while my husband and I went on vacation. We always vacationed easy knowing that when Jax was with Melissa he was safe and fed, and most importantly getting tons of love and playtime! Melissa is simply the best and we are so happy that we found her!

Ok, am not sure my last review posted, so sorry if this is a repeat…read more I called At Your Bark 'N Call on a Sunday after boarding our dogs fell through. Melissa called back almost immediately and we set an appointment up for her to assess the dogs, our needs, etc. Zeke, my oldest is the one I gather from on who is a good guy or someone I need to watch. He seemed fine, but it was our shy Artemis that sealed the deal!! Melissa knows dogs and is experienced at what she does. I love the texts she sends to let me know everyone is okay. I also love the texts from my neighbors letting me know they're seeing some happy puppies out with Melissa!! I highly recommend At Your Barn 'N Call to help you with your precious ones!!!

I agree with all the great reviews for Cuddles On Call! Megan and Justin did a wonderful job and I…read morewasn't worried about the medicine that my cat has to have twice a day; they were happy to do so, 12 hours apart -- and they are skilled at giving meds in general. They video taped the cats hanging out and getting lots of attention and sent it to me while we were gone. I actually got home a bit early, so it was terrific that Justin could give lots of attention to my male cat (who obviously adored him and wouldn't stop rubbing up against his legs) while I brought my stuff in. Justin even offered to help me unload, but it was even better to see how much the cats loved them! I would recommend them to anyone who has to leave their homes -- it's reassuring to know that pet sitting isn't just a 'job' to them -- they love animals! If I still had dogs, I would also hire them in a heartbeat! Carroll H. PS Sorry it took me so long to post this, guys!

Veterinarian here! I highly recommend Cuddles on Call for all of your pet care needs. They walk my…read moredogs every weekday and my dogs absolutely love them. All of their sitters are highly dependable and skilled. You can tell they are passionate about caring for animals and providing the best service possible.