I took my guitar into this shop for a minor repair and was overcharged for it. My guitar was only…read moremissing one little piece that would have taken literally seconds to put on and I was charged $46 for that plus $4 for the piece. While the staff seem competent and their retail selection seems vast, I would avoid them for repairs, especially minor ones.

take all my guitars in for repairs, have no issue paying for repairs as I work in skilled trades,…read moreif you want the job done get always get the pro. never had an issue with this place and been going there for over 12 years.

Staff is always very friendly and helpful, I've made several purchases at this location, friendlier…read morestaff than the Wall Street location, Blair helped me order my son's Jackson minion guitar, kept me updated on the delivery date, did an awesome setup with nut filing and larger gauge strings, he even found us a proper fitting gig bag, love the service at this location even though it's 15 minutes further for me to drive to instead of the Wall Street location.

Quest Musique had a October month long deal- save 10% off everything if you used their Passport…read morecoupon on their website. Passport is a new Apple app where you download coupons and can use them straight from your phone at the checkout. I originally tried to download this at the beginning of October from their website, around the 3rd and 4th. It didn't work. On October 12 I called to reserve a $400 Shure SM7B mic to buy later that day, then asked them about the 10% passbook coupon as I was having trouble downloading it. The guy put me on hold to speak with his manager. Came back on the line and said that the coupon had expired yesterday so there was no point in trying to download it!! My my, what were the chances of that timing! *eye roll* No where on their website or october email flyer did it say this deal was until October 11th. "October specials" means month long specials unless otherwise specified. This is also confirmed by the fact all their other deals last one month each. Every. Single. Deal. .....except this one of course. Again, *eye roll*. It was clear to me that this was shady business practices. They knew how expensive the mic that I wanted to purchase was and didn't want to take a 10% hit on it. So they made up some phony excuse to avoid it. Extremely disappointed in their practices.

first off... one of the things i really love about quest is that all their employees not only know…read morewhat they're talking about.. they're eager to talk about it. Ive been a musician a long time, ive purchased a number of guitars. Recently I was in the market for a new gibson les paul.... It's got a hefty price tag and i was admittedly a little uneasy about paying that much. So i brought it up with the guitar specialist and after about 10 minutes of chatting i felt so god about the investment and im really really happy with my purchase decision. This business sent me home smiling and i grin every time i pick up the instrument

Hands down best customer service and best Jeweller in Winnipeg. I have a custom engagement ring…read morethat I couldn't find a matching wedding band. I had Roger Watson Jewellers do a custom wedding band and the result was amazing and sooo fast. I was panicking since my wedding was fast approaching and I thought I had run out of time to do something custom. John Watson came to my rescue! My engagement ring and wedding band match perfectly and everyone thought it was a matching set. The size/quality of the diamonds matched absolutely perfect. The best part is everything is done in house on Osborne Street. They have an in house goldsmith, in house jeweller, so nothing is sent away, it's all done locally right in their store. If you are looking to do a custom piece, have something repaired or resized, or need appraisals on vintage pieces for insurance definitely go to Roger Watson Jewellers. Excellent friendly honest customer service. I even learned a few things about different metals and diamond/stone quality.

The best jewellery repair in Winnipeg!…read more I went to Suttons to repair my worn out engagement ring. The staff that assist me was very friendly, and I got to meet Tom, the goldsmith where he checks my ring on the scope where I can see my ring closely in the monitor on how the claws were all worn out. I asked them for an estimate, and it was affordable, and within my budget so I told them to go ahead with the repair. After two days they called me that it's done and I was so surprised how fast the service and how beautiful my ring was! It's like brand new!!! I will definitely go here again for any repairs I need!

i had an antique bracelet, 14k gold, that was too small. it had intricate links....Sutton's made 3…read morelinks identical to the originals! cant tell which are the added on links. And fast service and really nice people.

Tiny, perfect indie designer shop in the Exchange District in Winnipeg, an area that I have only…read morestarted to explore and love. We met the gorgeous couple who hand-make the gorgeous jewelry sold under the Dconstruct name at the Winnipeg Folk Fest, and then got to visit their shop and atelier in town. They've got their whole families involved making modern lovely pieces, and everything feels made with care and packed with love. My favourites are the pendants made of cement with rose gold, super stunning and like nothing else I've really seen. They also stock a small but beautifully curated collection of independent designer fashion for women, including Eve Gravel from Montreal whose dresses just keep getting better and better, and some stylish t-shirts and tops. They have some art and cards for sale and a number of other treasures in the tiny space. Definitely go say hi if you are in the area. This little designer shop perfect for gift giving and for buying that one piece that everyone will ask you about and then you can say casually "Oh this, i got it in Winnipeg!" And it will sound terribly exotic.

Great Product, Great Customer Service…read more A few months ago I had purchased a pair of beautiful and unique looking concrete cufflinks for my boyfriend from a boutique distributor in NYC. After attending an event he was devastated to find that one cufflinks had been lost and the boutique no longer sold them. While researching concrete cufflinks online I found Dconstruct and called and spoke to Trish who was able to verify that the cuffs were originally from Dconstruct. Even though Dconstruct does not still currently offer the exact combination of color concrete and gold of the original pair, Trish was able to get an identical replacement pair and send them to us, completely as a curtesy. This level of kindness and commitment to ones customers really stands out. I am so deeply appreciative to Trish and the team at Dconstruct. I am also very excited to have found them because they have great products and I'm definitely looking as I shop for unique gifts my loved ones (and myself).

I took a ring in to be sized down and dealt with Jessica. I was given an estimate of 2 days and a…read morevery reasonable price. I got my ring back extremely quickly and it was beautiful work. The price was half of what I was quoted elsewhere as well. Jessica was a dream to deal with. She was friendly and cheery. She explained the process to me and answered my questions. She has a terrific attitude and I will absolutely be seeing her again. Thank you!!

My experiences with Golden Hand as a repeat customer have been nothing but positive. I'm not…read morelocated in their city but the level of online customer service and the staff interaction makes the sales transaction feel as though your standing in the store making the purchase. I can't say enough positive things about Golden Hand. I will always continue to support!

Excellent service, friendly folks who seem genuine. Left without feeling as though my stuff "might…read moreor might not" be safe and available when i returned for it. Well lit and door is buzzer entry only for safety. They also have a nice selection of guitars and equipment. I received good value for my items without any of the extra "pawnshop money dings" on the repayment price that i have noticed at other places. All in all i would recommend Economy Pawn before others in the city, cheers! Oh, i should add that i wasn't able to make the deadline so i called in to say so and was told "no problem, your stuff will be safe here until you can get in." I was in 3 days later and so was all my stuff!