Please fix Mychart so that when a patient sends a link to share access, the link works. Currently…read moreyour link requires a family member to: 1) arbitrarily sign up for a discrete account even though they are not a patient, 2) call tech support, 3) obtain a verbal authorization in addition to the invitation (even when the person is family with written authorization on file in the clinic). After all of that, the account will still get locked and you will be forced to reset the password with the help of customer service.

We have come here several times to visit audiology for my mother-in-law, who is hard of hearing and…read morealso suffers from Alzheimer's. The staff were wonderful; patient and caring. Good AC during the heat of summer, and comfortable seating. Cafeteria is a ways away (in the hospital) but there is a cold-drink machine on the second floor. Only real complaint is the road construction that has gone on for months and seemingly will never end...

Had sinus surgery. Dr Paugh was knowledgeable, caring and thorough. Very professional. I also am…read moreextremely impressed with his staff--Debbie, Mackenzie, and Samantha all went above and beyond for me. Grateful to have such good people to care for me. Thank you Dr Paugh and thank you ladies!

Saw Dr. Ruckman twice about two weeks apart. His demeanor and complete lack of compassion is…read moreappalling. He raised his voice to me, indicated my concern about my illness was not relevant, cut me off mid sentence, and eventually refused to treat me without weeks of testing while I was violently ill despite having a diagnosis from another doctor. It appears he is just putting in his time until retirement and doesn't have any concern about his patients or their well being. Avoid seeing this doctor if you can. I am currently in a dialogue with the hospital regarding my experiences with Dr Ruckman. One star because I have to select something and negative stars aren't available.