We had many diverse projects we wanted to get done this summer, but being new to the area we didn't…read morehave a service provider that we trusted - thankfully, NOW we do! Adam and the New Image team are top-notch. We needed a new roof, interior and exterior painting (porch floor and railings), and a remodel of a walk-out basement (new flooring, lighting, and paint). We had three different contractors/companies come out to give estimates. Right away, I trusted Adam above and beyond the others. He was extremely thorough during the estimate process, and seemed much more knowledgeable about our diverse projects than either of the others, pointing out details, asking questions, and explaining options that I didn't even know existed. His pricing was fair, as well, so we hired him, and are so glad we did. Adam's knowledge translated into results - we could not be happier with the work he and his team did for us. They completed the projects in a timely manner, even despite extenuating circumstances out of their control (weather, ill contractor, etc.), and despite the fact that we kept adding small projects/features to the work beyond the original contract. Adam and his team were responsive and courteous throughout the process. We have many more projects that we want accomplished over the next few years, and will be using New Image Remodeling without a doubt.

From the owner: Families and businesses throughout West Michigan trust New Image Remodeling for their project…read moreneeds. We pride ourselves on our attentive, personal service and attention to detail. We guide you through every step of the process of a building or remodeling project, often involving our owners on-site! You can trust New Image Remodeling to provide creative remodeling solutions for these projects and more: Kitchen & bath remodeling Basement remodeling Master bedroom suites remodeling Interior remodeling

Going on 6 months now for repair work on a new home construction driveway. And that was when they…read moresaid they would be here to start work. Not professional. Tell them you want to be here when they do the work but won't schedule anything ahead of time. They expect you to take the call today and be ready for them to show up tomorrow. You then sit around waiting all day just to not have them show up. Just getting out of hand.

Initial install and patio was great. Patio sealant faded after one year and company would not…read moresupport there product. They told me some people like the faded look and if i didn't that i could pay them to reseal again. Would not recommend to someone who is looking for a business that likes good customer service.

Troy reached out to me with a time and his price. He was…read morequick to show his license and insurance coverage. He was on-time and ready to do the work. He plan was to run two lines, however, he found the issue with the original electrical line, and only had to run the updated line for the GFCI. He put all of the outlets back in the wall that I had exposed to get him the overview of the job. He completed the work of troubleshooting the electrical issue and ran a new line up through a crawl space in three hours.

Troy was able to fit me in on short notice and able to do work same day. Completed the requested…read morework to code and with reasonable pricing.

This was my 3rd experience using Granite Transformations and I continue to be pleased with their…read morework and the finished product. From their first consultation visit through installation personnel were friendly, helpful, not at all pushy for a sale, and respectful. The installer, Steve, was on time, friendly, got the job done in a timely manner, answered any questions I had and left me with little clean up to do. I would recommend GT to anyone looking for countertop upgrades.

There isn't a zero star option so 1 will have to do. Absolutely WORST experience from the sales rep…read moreto the scheduler to the installer to the owner. Photos in post. Horrible communication. Sales reps will price gauge you so DO NOT use them!