In two words, 'they suck'. Donnie and his employees installed a floor in our brand new house July…read more2017. It all looks fine except for two panels of our garage. The same areas have gotten worse and worse and Donnie is totally unresponsive to our repeated calls and pictures of the problems. He refuses to return our calls. These areas have gotten bigger and he has gotten totally silent. This was supposed to be a 'lifetime warranty'. If we were to have this repaired by someone else it would not match AND I am sure it would void our warranty. I cannot believe the 'great' reviews and how dissing someone who also shows pictures of what he won't answer for or repair tells me he has taken down the bad reviews. They ARE cheats. Here are our pictures recently. Sent to him. They keep getting bigger. We should not have to pay someone else for his shoddy work. How do I show pictures? I tried to paste them here and couldn't.

There cheats they came and looked at floor before I knew it they had ripped up the floor with there…read moremachine told me I had bad concrete but said they would repair as needed I paid total of over 6k and they disappeared not returning calls and lies in person when I confronted in a store I would run not walk from this company there the expert but installed there product anyway just for the money it looks worse than before they came

The guys from this company were professional, extremely knowledgeable, and the best part of all was…read moretheir attention to detail. We have hired several contractors and they are no comparison. As a matter of fact these men fixed some of the problems which they left. NextGen reframed the front door way, installed the new metal door, and the missing threshold. The previous contractor said that wasn't part of a door installation. These men even cleaned the adjacent windows, painted their sills and mopped the floor! They went way up and above anything I could have imagined! On top of that the pricing was very reasonable. We couldn't be happier!

Contacted several window companies to get pricing on a 2 window project for the upstairs portion of…read moremy workshop. Yan Windows was very responsive and was able to come out and review the job and put a proposal together in short order. Other companies I contacted wanted 3 window minimums or were outrageously expensive for similar products and installation. It took a couple days to get the paperwork all in order and get the windows ordered. Since the windows were not a standard stocked size, they had to be made to spec and the team advised it would take 4-5 weeks when the sales proposal was initially made. I agreed and in 4 weeks, the team reached out to me to see if I would be available for installation. I was advised they could install the windows the next afternoon. I agreed and the crew contacted me on their way out, showed up at the agreed time and installation commenced. The windows installation turned out perfect and were completed on time, with great communication from the crew and a very thorough job site clean up. At the completion of the work, I was asked to complete a very simple satisfaction survey. Yan Windows and the crew got all high marks. I would rate this project as 6 stars if I could - no excuses, just outstanding performance!

The windows turned out looking super good, and it definitely changed the looks of my house. I was…read moresuper impressed with how quick and efficient these guys were. They were in and out within less than half a day. I'm really happy with everything

Window replacement was easy & effortless because of Wayne's constant & considerate efforts to make…read moresure the product was delivered & installed correctly & that I was a satisfied customer. I am completely happy with the job & the extra attention spent: no mess, no fuss, quality work, kind & pleasant attitude--I highly recommend Smith & Son! And the new windows have already made a difference in the comfort level inside my house. Thank you! --S.Manalli

I have used Smith & Sons for several projects. this team does quality work. They work to please the…read morecustomer. They have replaced windows, repaired a tin roof and recently completed an amazing deck. I highly recommended them for your next project. Sherrel/ Hartwell

This company was honest. They did not try to sell me a new roof. They told me what the problem was…read morean fixed it on the spot. I very much recommend them.

Spoke and messaged with an employee. Didn't show up for the two times promised. Stopped responding…read moreto text. Made an appointment through and automated voicemail at their office. No showed and no call.

Family Roofing has recently completed putting a new roof on our home. Mark Henriques was very…read moreprofessional and easy to work with. They were here to work on the day they were scheduled to be here and finished in a timely manner. Cost was reasonable and the roof looks great. If we ever need roofing again we will call them again.

After doing a little research and obtaining four quotes from local roofers my wife and I decided to…read morehave our roof replaced (in the Verdmont development located in Simpsonville SC) using Family Roofing, LLC and Certainteed Landmark Pro shingles. We decided on Certainteed's Landmark Pro shingles as they carry a Class 3 Impact rating which is useful protection against hail. The reasons we chose Family are as follows - 1] They are certified by our chosen shingle manufacturer, Certainteed, as a Select ShingleMaster provider, offering top notch service - and they can provide additional warranty protection services offered by Certainteed on top of their own workmanship warranty. 2] Family Roofing provides a 10-year workmanship warranty on all of their work (they stand by their work) 3] They use a single dedicated crew for their work (consistent workmanship) 4] They have been in business at least 10 years (11 years) 5] They have an A+ BBB rating with no complaints and are accredited with the BBB 6] Their customer reviews are quite good: Google - 103 reviews/4.7 stars; Yelp - 4 reviews/5 stars; Angi/Home Advisor - 12 reviews/4.8 stars. Mark visited to discuss the current shape of our roof and offered suggestions on what we may need and more importantly what we may not need on the reroof job, and Angela drew up the contract for the reroof. The crew was exceptionally nice and they arrived up precisely at 7:30 am each morning. They covered our plants/bushes, took care of the neighbors on either side to ensure nothing of theirs was damaged and cleaned up all nails and plastic & shingle bits, boards etc... The crew worked 12-hour days for just over two days to complete the job. What great work by Family Roofing, LLC. We recommend them for anyone looking to have their roof replaced and we will be voting for them as "Best of The Upstate" in the Services/Roofing Company category in February of 2025 (we missed the 2024 submittals).

3 month wait for my new windows at a cost of $7k, they use subcontractors for installation. The…read morecrew I had were pretty good, with the exception of not completely caulking the windows when complete. The top and bottom were not done and there's a pretty good draft coming in. These windows are much larger than my original ones, supposedly insulated, but IMHO, colder in my house than before. What I'm really surprised about is no one has contacted us from the company to see if we are satisfied, to come out and see if the job was completed to their standards or just to say thanks! So, would I recommend??? Questionable...

After getting several bids for replacement windows, (and foolishly signing a contract and putting…read moredown 30 % to Champion Windows) I got Window World of Upstate to replace all of my old windows. The people at WW are very professional and courteous. I had a minor cosmetic issue on the interior trim of one of the windows that was installed and they sent out someone to fix the issue at no charge. I have been told that other more expensive vendors offer higher quality windows which might be even more energy efficient, but the high initial extra cost cannot be justified, since it would take decades to recoup any significant amount of the investment in energy savings. I would recommend WW and I would NOT recommend Champion Windows, as they used high pressure sales tactics in order to get me to sign and pay before WW could come out to give me their estimate. With Champion, I could only afford to replace 3 openings instead of all 7, and they refuse to refund even part of my deposit since I missed their 3 day cancellation deadline. I even filed a complaint with the SC department of consumer affairs, and that prompted a regional manager to reach out to me, but he simply restated what every other rep from their company said, "no refund after 3 days, no exceptions." No work was started, so they did not experience any financial loss, however, I am out a substantial amount that I will never see, yet despite all that, what I paid for all of my windows (not just 3) and including the 30 percent I lost, I am still better off, because I have all of my windows replace and even if I never recoup my investment, I now have gorgeous windows in the front of my house and easy to clean bedroom windows for the first time. If you want decent quality windows at a more reasonable price, I would recommend Window World of the Upstate over any other company!

We had them provide an estimate to paint window shutters on the outside of the house and decided to…read morego with them for the project. The estimate indicated that they would clean and prepare the surface of the shutters prior to painting and then paint. When I went outside to observe the work, I noticed that he was not preparing the surface prior to painting but simply applying the paint over the dirty shutters. When questioned, he indicated that he was taking a microfiber cloth and wiping the shutters prior to painting? That was not cleaning the surface at all! I anticipate that we will have to repaint the shutters again in 3-4 years due to his poor quality of work. When I informed the office manager of the dissatisfaction, she did refund 50% of the cost as compensation. I will be reluctant to call them in the future but options seem to be limited in the area.

These folks were excellent and reasonably priced. Needed a few odds and end handyman jobs in the…read morehouse ! Wow completely professional and knew their craft ! Highly recommend them. We had Joey Bryson come and he was great.