Have been a patient here for almost 20 years I think, place is easy in and out off Westfall and…read moreClinton. Staff are really nice, Christine and Mary Jo have been there for years and super nice. Usually go twice a year for my cleanings, but had a procedure done recently with the new dentist, that despite my nerves, went off without a hitch. Thanks for the excellent care I receive every time I go in.

Family members and I have been going to him for years and have been satisfied with Randy Raetz…read moreDDS's care, the care of his dental hygienists and dental assistants, and the assistance of his office staff.

My son has been a patient at this dental office for quite some time, and we've usually had positive…read moreexperiences, especially with his regular dental hygienist. However, today's visit was extremely disappointing. My son has special needs, and consistency and familiarity are very important for his comfort and cooperation during appointments. Despite this, he was assigned a different hygienist without any prior notice or consideration for his needs. On top of that, we were made to wait while another patient who arrived after us was taken ahead of him. There was no explanation, acknowledgment, or apology at the time. When I brought my concerns to the front desk, the only response I received was, "we dropped the ball," which felt dismissive and did not address the situation in a meaningful way. This entire experience showed a lack of communication, sensitivity, and respect for my son's needs. I truly hope this office takes feedback like this seriously and makes improvements, especially when it comes to accommodating patients with special needs. Because of this review I wrote on Google I was called and told me my husband and 4 children can't be seen at this office anymore because I blasted them to the world.

I had a good experience at White Spruce dental. I had my teeth cleaned and I was very satisfied. I…read morehighly recommend them.

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

I've been going to Elmwood Dental for over 15 years. I've seen a lot of changes in staff during…read morethat time. But one thing I can always count on is that they will see me promptly, and take good care of my teeth. During my last visit, I pointed out a small chip in a tooth. Dr. Comfort immediately smoothed it out and didn't charge me for it! Nice people behind the desk, excellent hygienists, and well trained, competent dentists. Highly recommend.

I broke a tooth and was in desperate need of a new dentist, my mom recommended Dr C at celestial…read moredental. I have always had severe anxiety going to the dentist. But I was in pain. I called and they got me in fast to examine me. Dr C was so professional and kind in our first meeting, he and his team our compassion it and never made me feel embarrassed about me teeth. He truly is exactly where he belongs. Rosanna the receptionist has become such a pleasure to talk with, always pleasant and full of energy. She works with you for the best available appointments. Kay the treatment coordinator works with you for payment options and is super helpful and very supportive. Check into the star membership, great dental care at an affordable price. Marissa is my hygienist and the most amazing individual there. She is so patient and caring towards me from day one. Even when I'm there for a procedure that does not require her she makes sure to stop in and check on me.., that's above and beyond. The entire office is astronomy themed, more like a cool science museum than a dental office. Even the bathroom looks like you're on the moon. Sitting in the chair is relaxing, they give you a blanket during dental procedures. There's a screen showing astronomy information and trivia as well as pictures of the staff. I'm so lucky to be a patient here, Dr C and the staff are so talented at not just the dental procedures but just as important the human aspect.

Usually, I'll run to yelp to reviewed an establishment reviews before booking. However, I just…read morecalled and the first person I spoke to exceeded with the verbal exchange. I was told they would give me a call back because I didn't have an appointment and it was a busy day. The call was returned in a timley manner and it was not the same person who I spoke to earlier. However, she picked up just like if I was speaking to her from the beginning. I went in that day for the consultation. DR. V examined my teeth, explained the issues and gave me the best options (Very Professional). He then handed me over to two lovely young ladies, both with the gentlest touch and tones. They photographed, checked my gums and each individual teeth was measured and logged. I have a condition called Bell's Palsy and even with all that action in my mouth I was extremely comfortable. The following day I had to get some medication. However due to the business and the Thanksgiving holiday I believe it was forgotten.I went back the following day to collect it and was told by the pharmacist they have nothing for me. I called the office and spoke to another lady who not only apologized repeatedly. She assisted me even staying on the line till the prescription was sent. Honestly, everyone I spoken to or came in contact with was so respectfully and genuine. They made me feel comfortable and was very communicative throughout the entire process. The office was clean and space themed. I recommend this place, the service here is top tier and they are extremely good at what they do. %EXCEPTIONAL

DON'T GO HERE!!!…read more They scammed my brother out of $200. They took a specific type of x-ray that can only be used for braces even though he went in for a toothache. He took the x-ray to 2 other dentists and they both said they couldn't use it.

First I'd like to say that going to Spinelli Dental was the best move I ever made! In the past…read moregoing to the dentist was by far VERY nerve-racking for me until I started going to the Spinelli practice. My first appointment (over TEN years ago) was with Dr. Spinelli directly when he knew I was nervous. His calming words were enough to make me come back for my first cleaning. My Dental hygienist is Crystal. Although I've seen several other Hygenist there, I prefer her as she keeps me focused so I don't get nervous. Everyone else did as well, I just felt a great connection with her. To see any bad reviews here makes me laugh! It's impossible. The staff is awesome, all of the hygienists are great, and Dr. Spinelli is by far the best dentist I've ever had. I wish I had gone to his practice years before!!!! I have referred several people to Spinelli dental (Three of which didn't "like" the dentist either) and all love the practice. My children go there as well, I decided one year (due to insurance) to send my girls to a "children's dentist" instead. Needless to say, I returned them back to Spinelli as we immediately didn't feel the trust or compassion as we did at Spinelli. My fiancé also used to hate going to the dentist. Years ago when he was in the Navy and was told he needed his wisdom teeth pulled. He was so nervous he decided volunteering to go to Afghanistan would be easier. Needless to say, I came into his life and when he told me this story I immediately talked to him about Dr. Spinelli and yup... he got his wisdom teeth out and did great! I trust them! I trust them with myself, my fiancé and especially my children. I'm very comfortable there and believe anyone else would too! I live in West Henrietta and it's an easy 20 minute ride for me! Trust me, DON'T pick a dental office based on "closest to me". Give them shot and good luck !