After living here for just over 3 years and being a good tenant, you would think that Acorn…read moremanagement would have more tact. Unfortunately, acorn can't even keep their own lies and switch tracking straight.
Don't move here unless you want to be kicked out for wanting changes on your lease. My rent was supposed to be raised $60 and of course I respectfully asked if they would keep my rent the same. As expected, Acorn (the management company) said no. Next, I asked if they would allow me to have one of their storage units at no additional cost with the rent increase and I asked them to fix several major issues within the first 30 days or I would begin putting my rent into escrow. After a few days, The regional manager and one other rental agent refused to let me renew my lease because of that. Now, a month later, the new tenant in that unit is dealing with a flooded first floor apartment I used to live in. Why? Because the terrible maintenance staff didn't fix ANY of the issues I told them was wrong with the space.
An hour after my incredibly one sided conversation with these two, where they did all the talking, they had the constable on their payroll deliver a termination of tenancy letter. Yet, the cop said it was an eviction notice. What the heck?
You know why I was actually asked to leave? Because I somehow upset One of the staff members and instead of coming to me like an adult to talk to me, they had me kicked out to live on the streets. If I didn't have friends and family, I would be on the streets.
Do not rent from here! It's not worth it! It's over priced and the staff doesn't do their job. Plus, the maintenance staff is constantly smoking in the common areas of the building, then the staff blames it on the tenants. The only people that actually do their jobs are the cleaning ladies.
Among other issues, there's mold and mildew through the whole building, all the construction work by acorn is half assed and not up to code, countless tenants were promised a storage space included in their rent before they ever installed a storage area yet charge $60 a month, we were promised a pool that still doesn't exist and they are still promising a pool! Staff smokes in the building, all of the "new" dishwashers, fridges and microwaves they install are actually used (there has been food and dirty dishes in one dishwasher they gave me and they claimed they just bought it a few days prior).
When I lived in one of the accessible units on the north side, it was 9 months before the leak in the bedroom was fixed. Then when I lived on the fifth floor and first floor, there was problem after problem. Plumbing, electrical, A/C, mold, mildew, everything! Plus, we had several drug addict neighbors that I had to call the cops on at least twice a week.
Oh! And let's not forget that the accessible units aren't actually up to ADA regulations. Staff tried to argue that they are but both of my parents helped write the Americans with Disabilities Act of 1990. It was pounded into my head growing up. Especially with 2 parents with physical disabilities, so I'm confident in my knowledge on the laws. Oh and maintenance is ALWAYS smoking inside the building and then blaming tenants. Smoking is allowed in the apartments, just not in the common areas.
If you want to live in a luxury apartment, this isn't is.