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    Crossroads Center For Children

    5.0 (1 review)
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    9 years ago

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    Niskayuna KinderCare

    Niskayuna KinderCare

    (1 review)

    Kindercare was the #1 choice we wanted for our daycare needs once I knew I was pregnant with my…read moredaughter. My husband and I relocated to Schenectady/Niskayuna as he was relocated and stationed in Ballston Spa. Mary is the director there and after countless calls and waitlist issues we were able to start in February of 2016. This is the most expensive daycare option in all of upstate NY. We felt assured our 3 1/2 month old would be safe and well taken care of. We had a great couple weeks we have a rest daughter who is not fussy or colicky and everyone immediately loved her. We felt at home and knew we had made a good decision. The only reason I was able to return back to work was because of Kindercare as we have no family or other support to care after our daughter. Then end of April and into May, I noticed a lot of corners being cut, from staff to cleanliness, to the policies. The ratios first off are one of the most important factors to successfully running a daycare, it started to decline and apparently after speaking with Lynn the assistant director who really goes above and beyond to make parents happy but unfortunately Kindercare is an overpriced, corporation. The staff is underpaid, the place has gotten filthy, the booties have to be worn/re-used to walk into the infant room, just unsanitary. I don't see a lot of hand-washing and I feel that some of the newer staff can be properly trained for Diaper changed, eating, I always have to make notes that they should place a bib on the child when they feed her. Early mornings the ratios have been so out of proportion. I have seen Michelle with nine babies at one point calling for assistance/Code Orange and. It getting a response. Brian Ratliff was not helping when my husband called to discuss his concerns for our child as well as the other children and he just said there was nothing he could do and was very nonchalant. I do wish there was a way to reach out to expecting moms and parents on the waitlist to give them a heads up about what really goes on. I have filed my complaints with Mary whose in charge at the Office of Children and Family Services. I know a lot of parents don't voice concerns so I took initiative to do so. I work for the Department of Health and I have basic, standard expectations of where my child is placed while I'm at work but I was always worrying before drop off during work and even when picking up. I sure had high expectations of Kindercare as any parent should and hence the rating of 1 star is all I would give them. They are accredited and license but not sure if that will last long, there's been a decline for sure in the way they handle and carry out day-to-day business. Find another daycare if you are reading this: in Albany the ones I been to and heard great things is at Albany Medical Center and Mercy Care for Kids at St Peter's hospital. They are a lot more professional and even cost less.

    From the owner: Infant Programs (6 Weeks - 1 Year), Toddler Programs (1 - 2 Years), Discovery Preschool Programs (2…read more- 3 Years), Preschool Programs (3 - 4 Years), Prekindergarten Programs (4 - 5 Years), Before and After School Programs (5-12 Years), Summer Programs (preschool, prekindergarten, and school-age)

    Widdle Ones Childcare Center

    Widdle Ones Childcare Center

    (6 reviews)

    We put our son through this daycare when it was MapleLeaf on carmen rd in guilderland, and then…read morebecame Widdle Ones under Rajshree. I know during the pandemic staffing was hard, and yes there were struggles for staffing or illness. What everyone who rated isn't admitting, is all daycares were going through that struggle. Since then, as Widdle Ones, Rajshree and her husband made a lot of improvements and reached out to the parents for q and a's for input on what changes they hoped to see. They improved the curriculum and made changes to staff for the better of the facility, and we definitely noticed those improvements. They made more efforts to connect with families, doing more involved events and were working on possibly getting organized outings. I really believe they have the family's best interests and continue to try to grow, and they really did great work to prepare and inspire our son for kindergarten. We would recommend and intend to use them again if we decide to have more children. Give widdle ones on carmen road a chance!​

    When my kids started this daycare 3 years ago I used to love it! The past year it went down hill…read moreespecially when my daughter entered the 3s class. They are unable to handle normal 3 year old behaviors, bitting, hitting, temper tantrums, and climbing on things. There is no door on the classroom, and it's open to the lobby area. They expect kids to not go past a piece of tape on the floor. If your child continues to climb, hit or leave the classroom They will threaten to disenroll you. My daughter reported to another teacher that Ms. Crystal hit her and had a black and blue on her side. It was reported to ocfs and child protective. The next day the Center called and said my children were not allowed back due to reporting them. Rajsharee the director will sweep things under the rug and hide things to not get caught. She is nice to your face and then talks poorly behind your back to others. She should not be a director of a daycare when she has no care for children and their feelings. The owners will not call you back when you request a meeting or to collect your children's belongings.

    Crossroads Center For Children - specialed - Updated May 2026

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