Kind, caring and professional therapist and a quick response time from the first inquiry to…read moreappointment. Very helpful.

Don't use these people. On a day when the roads were bad with ice and snow for my first…read moreappointment, they didn't even wait 10 minutes for me! The park lot was confusing, they gave me the wrong room number, the door to the building was locked. PLUS, I couldn't call them either to ask them how to get in or where they even were (it went straight to the answering machine). Didn't even call me to ask if something happened. Tells me how compassionate they actually are. People come here for mental problems, and they don't even treat you with decency of waiting for a few more minutes on a bad road day. What an ordeal.

The aviary has a beautiful property with amenities like a fully stocked lake and horses for equine…read moretherapy, but more importantly they have a team of caring, compassionate staff who understand addiction and co-occurring disorders and who just want to help people get better.

Best treatment center in the Midwest. I know because I've been to most of them. DBT informed with…read moreincredibly well-educated and empathetic staff. The clients are the best though. Good place to get sober for good.

FIND ANOTHER PLACE FOR TREATMENT! Just don't go here. This place is at best a half assed dog &…read morepony show. The treatment is working so I highly recommend TMS but this place is unprofessional & mostly incompetent. What is good? Jesse. He is the best provider out there. He is kind, compassionate, professional & skilled with the machine. He makes it a joy to come for treatment. My 1st visit, I was told my copay is $15 after the guy consulted my insurance company while I waited. Bridget then said my copay was $25 but they would waive $10 of it, I would only pay $15. Today, the owner was talking to me & telling me how they were "compensating me" $10 each visit for the problems I have had, so I called my insurance, my copay is & always was $15. The are not compensating me in any way. One day, the machine was triggering my jaw to rattle so badly I was afraid I would break a tooth. Mackenzie, the new hire, told me "get a mouth guard". Bridget said it should not be happening & worked to fix it. It happens when the machine fires on the nerve. I have video of it & that day, I just had to open my mouth wide every time the machine fired so I didn't crack any teeth. It was not just a one time occurance. It happens frequently except with Jesse. Why is it they are all following the same directions on the machine & Jesse gets it right every time and the others can't? Mackenzie told me she got the job because a family member (she clearly stated which family member but I won't further violate that privacy here) received treatment there. That is very CLEARLY a HIPAA violation. Her family deserves the privacy everyone deserves under the law. I was shocked & pointed it out to her, and she said "ohhhkkkaaay". I also told Bridget & the owner. Seriously?! This is a firable offense in some medical facilities. Everything I read about TMS people say they have the same tech throughout the experience. I have a new tech each day of the week. They have varying social & professional & medical skills. The owners husband/co-owner does the books there but he also deals with patients. He is very nice & very polite & says yes ma'am. I have had him for a few sessions now and he is kind and gentle and a pleasure to chat with. In reading about what to expect when getting TMS, it says they will take your blood pressure & weight. I've never been weighed & their blood pressure cuff was broken. They tried 2 days but the Velcro didn't work. The staff said it had been broken for a while. I brought my own from home to test me. They now finally have one that works & guess what, a patient bought it for them with her own money. It's just another example in what makes this feel a less than reputable medical treatment facility. I ask myself is why is there no petty cash? Why are the employees so hesitant to ask the owner for a new blood pressure cuff? They have one wipe off marker right now in the office. They require you to do an evaluation every day using said marker. Why is no one going to Office Depot for more markers? Scheduling has also been an issue. They booked me twice one day. They failed to make scheduling changes we talked about, in the computer, making me to show up twice at the "wrong" time causing me embarrassment & to even miss a session. I was told by my counselor was I would be meeting with her or the doctor weekly. I met the doctor on a Saturday night, Dec. 15th at the office for the assessment & have never seen him again. I googled & his main office is not even in this city, he primarily sees clients in Columbia MO. I don't believe I am getting the best treatment. I think they are cutting corners. I am grateful to be getting better but wish it was being done more ethically & professionally. Kim, the owner, see me as a complainer. These are not personal opinions, they are facts. There are too many mistakes & issues to trust them with your health.

This place is a complete joke. TMS itself is incredible. I was originally treated via TMS by…read moreanother company out of state in 2015. Phenomenal experience. Moving to St Louis I tried this place and it should be shut down. Zero medical staff on-site. It appears they realized TMS works and went for a money grab with zero patient treatment experience. There are plenty of other options in St Louis. Don't waste your time or money here.

The issue with Sana Lake is that they are more money hungry than other rehabs. In order to get any…read morecredit for my SATOP, I would have had to complete the ENTIRE program. Luckily, I got all my hours at a different rehab, but if I would have done Sana Lake's inpatient, I would not have gotten sny credit. Im doing outpatient with Sana Lake currently, and for 6 hours a day all we do is worksheets and discuss them. Harris House has a way better and way more impactful outpatient program, but my insurance is covering this program.

This BWC is like none of it's kind. I can speak personally that the staff carries such passion and…read morethere are so many aftercare options and levels of support. One HUGE differentiator is the Members for Life event program. Every single Saturday there is a fun party, event or meeting and these are offered to anyone that has received services from Sana Lake and their families. (This review is also posted on google)

Amazing clinic and amazing PTs. I have gone there for years and I know others who have had…read moreexcellent care. I can't say enough good about them.

The Neurofeedback services were awesome under Mark. However, Greg doesn't hand in his paper work on…read moretime to insurances, nor does he document things correctly for insurances to have reason to pay. I would give him one star. I will not return to him for these services. I have tried for about six months to get him to correct paper work and so many phone calls requesting him to send in paper work on time. He still won't return my calls but demands for me to pay.

I got desperate enough to ask for a counseling referral on social media, despite the fact that…read moreyou're only supposed to show your best life there. An old roommate I hadn't seen in ten years recommended Ellen. She has been amazing. Seriously, I've tried a lot of therapists over the years and this one legit helps. Highly recommend.

Never did I think I would be seeing a therapist until a couple months ago. I thought it was awkward…read moreto talk to someone that didn't know me and tell them about my life. I figured it would be useless. BOY WAS I WRONG!! After my first session I felt validated and understood as I talked. My therapist helped me understand issues I had become numb to. Never once did I think I would go to therapy but after my first session I realized there was so much that I had learn about myself. Agape has helped in many ways and I'll forever be grateful for that. If you're afraid to start, do it! It'll be a new beginning for you!

I saw Doris Dimaya for EMDR, which is an intensive trauma therapy. During the course of therapy,…read moreDoris appeared competent with regard to the fidelity of her interventions. Two incidents occurred, however. However, she often became interruptive while listening in a way that was personally distracting to the therapeutic process. With some difficulty, I brought this to her attention. Later, i found myself in a position where I urgently required a copy of my records. After three attempts to talk to administration in person, two separate emails, a significant wait time, and redundant requests from administration to complete and send an ROI form, I shared my frustration with the process thus far. This was met with an abrupt and arbitrary form letter emailed to be my therapist chastising me in great detail for "bullying" behavior, the details of which were not elaborated upon. I shared with difficulty that this letter made me feel uncomfortable and removed a modicum of safety from the relationship. Ms. Dimaya's response was to abruptly terminate the therapy, leaving me with exacerbated mental health symptoms, thoughts of suicide, and internalized shame, and to do so without executing her ethical mandate (according to the Professional Counseling Code of Conduct) to provide any kind of referral or assist with transition of care in any way other than providing an empty, Pollyanna, platitude: "good luck on your mental health journey". When I approached her regarding help with a referral and shared the emotional pain I was experiencing despite significant discomfort, her only response was to tell me that she didn't believe many therapists would want to work with a bully like me, again making hyperbolized and unfounded character attacks. I have since found a therapist who is happy to help work with me.

She ruins relationships with you and your children and picks sides of divorced parents in favor in…read morewho ever os willing to pay her. Lack of communication and will unlawfully see your children.

The most professional and comforting counseling practice in Kirkwood, MO and the St Louis area. The…read moreprevious review was not accurate at all. You can not expect professional services for free. And you can not please everyone. My personal experience. All of the counselors including the billing guy were knowledgeable, went beyond helping me and my issues. They found a way. I am very appreciative for helping me cope in my time of need. It literally feels like a comforting home when you arrive and their is no pressure once you walk in the door. The counseling sessions and steps were excellent. The staff is friendly and welcoming. I really recommend this Counseling practice to anyone out there that need services. They range from children to adults. I highly recommend.