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    Crossroads Veterinary Hospital

    5.0 (1 review)

    Services - Crossroads Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

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    3 months ago

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    Animal Clinic of Butler

    Animal Clinic of Butler

    (16 reviews)

    I have been taking my animals to this clinic for several years, and until recently, we never had…read moreany major health issues. Unfortunately, my experience with my senior cat has completely changed my opinion of this practice. I brought my cat in because he was losing weight. I was told he had hyperthyroidism and early signs of kidney disease. They also said his white blood cell count was high and prescribed an antibiotic, which I strongly believe contributed to his death. They noted that he was dehydrated but never offered any treatment or guidance to help get him hydrated. I also expressed concern that he was making a strange noise while eating. This did not seem to concern them. I brought him in on a Monday. On Wednesday when I picked up the antibiotic, I took a video of him eating and sent it to the office, asking if there was a special food or anything else I could do to help him. I was told they would call me back. Not only did that call never come, they never even looked at the video. My cat passed away on Friday--the day after starting the antibiotic. I took him to an emergency vet that day, and they were very unimpressed with the care my cat had received at this clinic. I was told that his death could have been prevented. I am devastated by this loss and extremely disappointed in the lack of urgency, communication, and follow-through. I am removing all of my animals from this vet and will never return.

    Do not go here! Find a vet that cares Our yellow lab quit…read moreeating , took her here, did bloodwork . The VET TECH called us and said in kidney failure, give her these meds. He could not answer any of our questions . Called and asked for vet Dr Pennington to call us so we could get questions answered. Never called back. Find a vet that cares about your pet !!

    VCA Wexford Animal Hospital - Waiting area for cats

    VCA Wexford Animal Hospital

    (38 reviews)

    I took my cat Nika to VCA Wexford Animal Hospital two times. I made an appointment for a…read morenew-patient exam, and then I made an appointment with a vet tech for blood tests. I would prefer that this animal hospital have more evening and weekend hours, but we did get evening or Friday appointments that worked for us. For both appointments, the front staff quickly checked us in, and we used the separate waiting area for cats. The vet techs started our appointments on time. I appreciated that they had familiarized themselves with my cat's previous medical records. For the first appointment, the veterinarian arrived several minutes late, but she was very knowledgeable and nice (even after my cat when being palpated peed on the table!). She did a physical exam on Nika, and we discussed Nika's history of kidney disease, hyperthyroidism, anemia, and UTIs. The vet said that many kidney-disease cats need longer than 2 weeks of antibiotics, which is true and something that my previous veterinarians never said. She recommended a supplement to prevent UTIs. Later, another veterinarian here promptly ordered a refill for a thyroid medication for Nika. Employees at the front desk promptly rang up the fees for the exam, supplement, blood tests, and fecal test. I thought that the prices were OK. A few days later, Dr. Santabene called me about the test results. We spoke for about 16 minutes, and she communicated very thoroughly and politely. Nika's kidney labs were much worse than before, so we increased her lactated ringers (LR) and added a phosphate binder that was ready for pickup hours later. For my upcoming international vacation, Dr. Santabene was still willing to keep Nika at VCA Wexford's pet hotel where the vet techs would administer 100 mLs of lactated ringers on Tuesdays, Wednesdays, and Thursdays and 150 mLs on Mondays and Fridays (because vet techs do not work on weekends). The employees at the pet hotel took a while to tell me accurate prices, but the final estimate was $1,324.30 - $1,374.30 (which included $344 for 10 fluid therapies, $86 for 10 biohazard waste disposals, $244 for 10 technician office visits, and $650-700 for 13-14 nights in a nice-looking feline boarding condo). However, days later Nika began to show serious symptoms, so I had her euthanized by a different veterinarian. Weeks later Dr. Santabene mailed a handwritten sympathy card to me. For my next pet who has a medical diagnosis, I will probably bring her/him here, because I think that Dr. Santabene has knowledge and empathy that many other vets lack.

    I'd love to work here! Everyone smiles and you can tell they love their jobs. They help each…read moreother as needed and are happy to do so. They are empathetic when necessary starting with the front desk when you walk in. Dr. Dymun and her tech Jessica are both very good listeners. They ask owners lots of questions to help with a diagnosis. My dog gets a more thorough exam than I do at my doctor-(I'm not complaining as I really hate going to the doctor). Dr. Dymun emailed me several times to check on my pet's progress and offered suggestions to aid her recovery. It was easy to schedule an appointment and I can't complain about fees as I feel my pet received extraordinary care.

    Crossroads Veterinary Hospital - vet - Updated June 2026

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