We hadn't been here since Delta owned all 3 buildings. Now the 3 buildings are independently owned. Checkin for all 3 is at the Pomeroy (Marriott) which was the main lodge. It's expensive here but you come for the scenery and amenities. Be prepared for all the extra fees - about $65 tacked on.
We came on a Saturday to attend a wedding. Parking outside was easy and convenient. The wedding was at 1p and we arrived at 1230p so we proceeded to the checkin counter to see if we could get early checkin. We have a 3 year old that naps in the afternoon and were hoping we could get into out room in between ceremony and reception. We were told they'd try but lots of people are asking and they would call us if it was ready. Regular checkin is at 4p.
Staying at Crosswaters you still have access to all the amenities for all 3 hotels. This includes restaurants, spa, swimming pool, fitness centre.
We checked back at 330p and were told that our room still wasn't ready. They could however, upgrade us to a king loft with pull out sofabed. We had booked 2 standard queen rooms before. We decided to take the upgrade so that our son could sleep right away. Really appreciate the service on that.
We had never stayed in this building and we were pleasantly surprised. The loft was huge! There was a main floor bathroom with tub and separate standing shower. The living room was also huge with lots of closet space, a dining table, and a desk. Upstairs there also was lots of closet space, plenty of shelving and cabinets. The bathroom was also large with a a huge standing shower. Both showers had rain shower and a handheld and stocked all the usual amenities. We were quite impressed.
The kids really enjoyed the extra space to play and the loft gave the parents some alone and quiet time.
The next day we visited the swimming pool. They had renovated it and there are 3 water slides and a kids slide as well as 2 water guns. The kids slide is in a shallow area so great for the little ones and separated by a low wall to the deep end. The hot tub hadn't changed and it had both an indoor and outdoor part. Change rooms had had free combination lockers which was a nice touch. Kids really enjoyed this end to our trip.
Checkout was painless. Kids wanted to spemd an extra night. Perhaps another time. read more