Great quality product and the employee who installed was fantastic (hence the two stars or it would have been 0)however the communication skills have me taking my further projects elsewhere. Ive been planning to refloor my entire house and staircases, as well as get a new fireplace and custom built ins with them. However I've had so much trouble getting my countertops I don't feel comfortable trusting them with the larger jobs in my home. Delays happen which is totally understandable however they wouldn't communicate delays until I reached out to them. Also gave me install days twice and never showed Until I chased them up. The quality is great but I only recommend dealing with them if you have a lot of time on your hands to make sure things get done. read more

Not a good experience. I was shopping around for kitchens and custom cabinets for my newly renovated down to the studs kitchen in my small downtown home. I went to Crown Cabinets and Fireplaces because it's seemed to have nothing but good reviews on Facebook. I now know why. I went in and they were friendly. I gave them the measurements I had and they said they would get back to me. (Like every other place I had been that day). Within 2-3 days I had at least a quote from each place I had visited, except Crown. I waited a week and phoned. They were very disinterested and told me to call back. I did and then was told they would get a hold of me. A few weeks went by and the shopping around was coming to an end, I went back in and explained the situation. I was told that my kitchen wasn't big enough to be worth their while and I should go somewhere else. I have tried to rate it on Facebook but they have that disabled, so I commented on a picture and they have deleted it twice and blocked me from commenting. I wasn't rude or vulgar, just stating what happened. Bad experience and only want "big money" jobs. read more