Ordered 100 personalized thank you cards with return address on the envelopes…read more Received the thank you cards but no return address on the envelopes. Never corrected the error and paid $140.00 for this incomplete order. Continuesously lied to be about the envelopes being mailed. Well NEVER order from this business again! Margaret West Ventress, LA

This is a beautiful little shop. It doesn't look crowded but they have a whole lot of diverse…read moreproducts in that little shop. The staff is friendly and knowledgeable. I enjoy shopping here.

Very expensive!!! I had some shirts embroidered here and the job was done well just overpriced…read more Paid over $300 for 10 shirts to have company name on them. The average price for 1-10,000 stitches is $12.50. Think twice going here.

Absolutely horrible experience. They misspelled the last name I wanted embroidered, failed to add a…read moreplural spelling when I specifically asked for it, and charged me $80 for six tiny napkins to be embroidered. Don't go here.

We had such an amazing experience at Lee Michale's thanks to Lauren! She was incredibly kind and…read moreattentive. Her friendly personality and excellent customer service made the experience so enjoyable.

I went in two years ago to by a Rolex for myself (milestone big birthday). I picked one out, sales…read morerep took my info, said they should have one available for me, but it might take 6 months or so, but assured me he would follow up. I NEVER heard back from him. My husband and children gifted me another watch from there. I went in to have it sized and asked if I could follow up on my Rolex request. My information was no where to be found...I was confused by that since I had taken the time to complete all of my information to be put in the system. Maybe a glitch I thought. The sales rep I first spoke to was no longer there. A second sales rep took my info. I went through the same process of choosing my watch, completing a form. This sales rep fold me she would be vigilant and stay in touch with me and I received an initial email from her and was hopeful. She said it could be 6 mo to a year, but there would be no problem in getting me what I wanted...crickets after that. Not a word. I am so disappointed. It has now been TWO years. I believe at this point, I was sized up and not taken as a serious buyer because the items that we had purchased before were not expensive. enough to put me on a "serious buyer list". The analysis was wrong! We too are business owners and this lack of attention and follow-up with a customer is unacceptable. Beautiful store, but Lee Michael's, you can do so much better than THIS!

Well, I confess I did not make a purchase at this location, I found the staff to be very welcoming…read moreand knowledgeable. I do have my eye on one chair in there so I'll be back.

I will never step foot in this store again. I ordered a couch and a chair, and when the chair…read morearrived, the fabric completely clashed with the couch. We all agreed that the fabric swatches looked perfect together IN the store, but once it arrived, the color of the chair looked completely different and it clashed with the couch. It was a "special order" so I realize it was supposed to be "non-refundable," but since the salesman that worked with me in the store helped me with coordinating the fabrics, AND agreed with me that it didn't look the same next to my couch in the living room, I thought they would offer me some type of solution since I was devastated. Instead, I was told that he would talk to his boss to "see what he could do" and after a week, he called to tell me his boss said "tough luck" and his advice was to change the lightbulbs in our living room. They could easily put it on their floor and sell it if they really wanted to help me out, but I guess they didn't care. I wasn't asking for a refund, but just a credit for another chair from their store. I thought they were well known for customer satisfaction, but not in my case. UPDATE- The manager kindly called me first thing this morning to apologize about the situation and offered me a solution/exchange for the chair. He agreed that they are committed to customer satisfaction. I am pleased now and I am still very happy with the couch i purchased.

I have made numerous purchases from LEW's and have been very pleased. Excellent customer service to…read moreeven excellent service after the sale.

If you have never visited this business, save yourself the trouble and unprofessionalism. Don't. A…read moremonth or so ago, I had a good friend of mine visit the shop to get a few of his pistol parts cerakoted and an optic mounted onto his slide. He had placed the cerakote order a week before getting the optic mounted. As the story goes, the typical owner was out of town when he went to get his optic mounted. The fill in guy, when mounting the optic, accidentally scratched the new finish on the top of the optic using a T handle screwdriver. My buddy had realized the accident after leaving that day. So, he called the shop back to see how it could be handled, hoping to get a minimum deal on the cerakote/ an apology. He did not. The fill in said to call back once the owner got into town and when he did he was met with a swift rude attitude. Instead of "hey man, I heard what had happened, I'm sorry, let's figure out how to make this right" he was met with " yeah, what do you want? A new optic?". The shop owner did order him a new optic and when it came in he was still acting like a total prick instead of treating my buddy like a human being. In the end, shop owner was out $400 and refused to cerakote the original parts that was agreed upon. I just feel as if the situation could have been handled differently considering it was an accident. Hostile attitude was unnecessary.

Buffi and crew are great I go there a lot and buffi or one of the other crew members takes care of…read moreme or answer any questions I have keep up the great service

I have used this established for years. They are always very professional and friendly Especially…read moreChris. He's the best! I always get top dollar for whatever I pawn. This is the only pawn shop my family use. Thanks guys.

Nice place with super helpful staff and the sales are good for families with multiple childrenread more

We have purchased several cell phones from them. Exceptional service even after the sale. I've…read morehad screen savers replaced and glitches to me that was easily taken care of by a very knowledgeable technician. Carl has also worked on my laptop in the past as well. Their prices are very reasonable. I recommend you drop in with all your phone, computer needs and accessories.

The quality was very good. The value is really cheap. And the Service Requested was very good over…read morethe phone.