The hotel does need some updating however the room was very clean. They give you a giant old school…read morekey with a huge bell on it so you can't lose it. Although it isn't located near any tourist sites it is a 2 minute walk from the train and we rode that to get down to the center of Milan and back to the hotel, the walk was very safe. The hotel included breakfast that was pretty good and the hotel restaurant had good food as well. It is an affordable hotel if you're traveling in Italy and happen to need to stay in Milan.

staff steals items from guest rooms then plays it off as they "thought you checked out early."…read morecherry on top? they offer a €150 hush money offering to keep you quiet. don't accept. don't stay here. ever.

Convenient location to airport. Rooms small but nice bathrooms. Restaurant is open at 7 pm, food…read moreis decent. Breakfast in morning is great with plenty of buffet selection .

I stayed at the hotel this past August to attend the Monza Formula 1 Grand Prix and also spend a…read morefew days in Milan. The location of the hotel was perfect, as it was situated at a midpoint. The facilities were excellent, as were the rooms. However, I encountered a couple of issues, and unfortunately, the staff that assisted me had a rather poor attitude. On the second night, I discovered that the room's safe was not functioning; it got locked, and I had to request assistance to have it opened. This happened on a Thursday night, and early Friday morning, I needed my passport, which was inside the safe, as we were going on a tour to Switzerland. I couldn't sleep, worrying if someone would arrive in time the next morning. Fortunately, they did, and the safe was opened just in time. Due to this incident, I decided not to use the safe again and instead left some money inside one of my bags. Big mistake! The night before my check-out (scheduled for the following morning at 6 am), I realized that the money I had left in my bag, around $700, was missing. That same night, I went to the front desk to speak to the hotel manager, but they informed me that since it was Sunday, there was no manager available until after the time of my planned check-out the next day. I asked what I should do, whether I should call the police or take other actions, and they responded with a very poor attitude, saying I could do whatever I wanted. In the end, I know my mistake was leaving something outside of the safe, but I didn't expect the staff to search through my bags looking for something to steal. The following day, I emailed the hotel manager, who apologized but essentially blamed me for not requesting a room change when the safe wasn't working. She also claimed to have tested the safe, stating that it worked, although it clearly didn't in my case.

This hotel is on the country side of Milan away from the city, a great place to relax and spend…read moresome wonderful time. From a restaurant, to a gym and a spa to a beautiful back yard with a eye taking view... We booked the biggest room inside the hotel and is just fenomenal... the staff was 100% helpful at all times...

Small but nice and clean. Very Modern looking room . Not outdated like others. the front desk guy…read morehis name is Samuel - is very kind and helpful. He is super nice.

Our room was clean and quiet. Some of the staff was really nice, but some seemed kinda stressed and…read morerude. The breakfast was ok.. It's a ten minute walk to the next metro station and 4 stops to the centre. All together we had a good time and for a short city trip it's been a very good location to sleep at.

I'm studying abroad here in Milan and have been at Ostello for almost a month and I am so happy we…read morechose this place. The hostel itself is really clean, has cool, eclectic décor and several patios for guests to hang out on. The kitchen upstairs has an rooftop herb garden with tables and is a really great spot to cook, hang out and relax. Probably my favorite part is how awesome the staff is. Really great people who go out of there way to make the experience at Ostello fun and feel like home. Definitely recommend staying here!

Felt like getting some fresh air and this was the perfect spot. Great hosts. They treat you well…read moreand keep everything clean.

Don't be discouraged by the unflattering photos of this perfectly located hotel in a corner of the…read moreGalleria Vittorio Emanuele II. The quirky and original design, with high-quality cabinetry framed in aluminum studs, features good lighting and a very comfortable, radiant-heated bathroom with orange grout between light blue tiles. Enthusiastic, very courteous staff members could at times follow through more. (Cream for the in-room Nespressso coffee had to be requested three times, and the call from the desk for an early-morning taxi to Cadorna station for the Malpensa Express failed). The internal, courtyard-facing room was quiet, a blessing considering the construction noise on the external side. For the price, however, the room is too small, accommodating not even a reading chair. (A slightly smaller bathroom would have yielded a far more comfortable room.) Also not expected was the malodorous sewer gas from the bathroom sink (also encountered at the Hotel Ripa Roma). Is that a flaw in the Italian sanitation system? And as Rebecca H. of Westchester County observed on Oct. 24, 2022, the digital thermostat seems to have a mind of its own and doesn't retain the requested temperature, so that the room was often too warm.

I have just returned from Milan from where I had an extraordinary experience at Room Mate Giulia…read more I have never had a more satisfying hotel experience. Perfect location right near the Duomo. Fresh contemporary design. Spacious, highly functional rooms. Incredibly friendly and helpful and on it staff including concierge Sara and Andrea. A lovely breakfast and lobby bar service. I will be pursuing this concept wherever I travel! With Great Appreciation, Larry