Convenient location to airport. Rooms small but nice bathrooms. Restaurant is open at 7 pm, food…read moreis decent. Breakfast in morning is great with plenty of buffet selection .

I stayed at the hotel this past August to attend the Monza Formula 1 Grand Prix and also spend a…read morefew days in Milan. The location of the hotel was perfect, as it was situated at a midpoint. The facilities were excellent, as were the rooms. However, I encountered a couple of issues, and unfortunately, the staff that assisted me had a rather poor attitude. On the second night, I discovered that the room's safe was not functioning; it got locked, and I had to request assistance to have it opened. This happened on a Thursday night, and early Friday morning, I needed my passport, which was inside the safe, as we were going on a tour to Switzerland. I couldn't sleep, worrying if someone would arrive in time the next morning. Fortunately, they did, and the safe was opened just in time. Due to this incident, I decided not to use the safe again and instead left some money inside one of my bags. Big mistake! The night before my check-out (scheduled for the following morning at 6 am), I realized that the money I had left in my bag, around $700, was missing. That same night, I went to the front desk to speak to the hotel manager, but they informed me that since it was Sunday, there was no manager available until after the time of my planned check-out the next day. I asked what I should do, whether I should call the police or take other actions, and they responded with a very poor attitude, saying I could do whatever I wanted. In the end, I know my mistake was leaving something outside of the safe, but I didn't expect the staff to search through my bags looking for something to steal. The following day, I emailed the hotel manager, who apologized but essentially blamed me for not requesting a room change when the safe wasn't working. She also claimed to have tested the safe, stating that it worked, although it clearly didn't in my case.

This hotel is on the country side of Milan away from the city, a great place to relax and spend…read moresome wonderful time. From a restaurant, to a gym and a spa to a beautiful back yard with a eye taking view... We booked the biggest room inside the hotel and is just fenomenal... the staff was 100% helpful at all times...

Small but nice and clean. Very Modern looking room . Not outdated like others. the front desk guy…read morehis name is Samuel - is very kind and helpful. He is super nice.

Our room was clean and quiet. Some of the staff was really nice, but some seemed kinda stressed and…read morerude. The breakfast was ok.. It's a ten minute walk to the next metro station and 4 stops to the centre. All together we had a good time and for a short city trip it's been a very good location to sleep at.

Decent hotel that was my first experience in Italy. Was greeted by kind staff who had an adaptor…read morethat we could borrow to charge our phones. Not too far of a drive from the airport and a decent price. We had a good night sleep and then left to begin our trip.

I was in need of a hotel located close to Linate airport both for a late arrival and then for a…read morevery early departure. I was deciding between the Novotel or the Crowne Plaza and opted for the Crowne Plaza and I slightly regretted my choice. The hotel is not located very close to the airport (it is a about a 10 minute drive). It is also very difficult to find if you decide to drive there (I used a GPS and like some previous reviewers also found it difficult to find). There is a free shuttle to and from the airport but do note that it is note available for early mornings. I was going to use it for my morning flight (had then already returned the rental car by then) but it had not started its service then so I had to grab a cab for €20. Inside the hotel everything is clean but it is apparent that the hotel was built a while back. The furniture is a bit dated and it feels like the hotel has seen better days. The front desk staff were mostly helpful and reasonably service-minded (I am then comparing to what I expect in Italy and not to the level of service I would expect in the US or the UK). I was upgraded upon check-in (not sure why) but I still felt that the room was a bit cramped with furniture. The room had the same feeling that the rest of the hotel - it had probably been very nice when it was built but now everything felt out-dated. The bed was ok not more. I am usually not bothered by noise but I felt that the air-con was very loud as well as the noise from the high-way (doubt that it was proper double-glass windows). It did not prevent my from sleeping well but I could not fall asleep right away. There was a desk where it was possible to sit down and do some work. The Internet was ridiculously overpriced but it functioned well. A mini-bar was in the room and a plus for the coffee and tea-making facilities as well as a complimentary bottle of water. The bathroom was nice and all the standard toiletries where provided and an extra plus for providing mouth wash in a small travel sized bottle. Do avoid eating anything at the hotel. I had the breakfast buffet and the hot food was appalling. The cold food was just plain boring (dry bread, and some strange tasting ham). The coffee was not very good but I have come to expect that from Italian hotels. For dinner I was intending on going somewhere else but it was a bit late for that when I was ready for dinner so I was going to try out the a la carte restaurant but it was of course closed for summer - had to

I'm studying abroad here in Milan and have been at Ostello for almost a month and I am so happy we…read morechose this place. The hostel itself is really clean, has cool, eclectic décor and several patios for guests to hang out on. The kitchen upstairs has an rooftop herb garden with tables and is a really great spot to cook, hang out and relax. Probably my favorite part is how awesome the staff is. Really great people who go out of there way to make the experience at Ostello fun and feel like home. Definitely recommend staying here!

Felt like getting some fresh air and this was the perfect spot. Great hosts. They treat you well…read moreand keep everything clean.

Don't be discouraged by the unflattering photos of this perfectly located hotel in a corner of the…read moreGalleria Vittorio Emanuele II. The quirky and original design, with high-quality cabinetry framed in aluminum studs, features good lighting and a very comfortable, radiant-heated bathroom with orange grout between light blue tiles. Enthusiastic, very courteous staff members could at times follow through more. (Cream for the in-room Nespressso coffee had to be requested three times, and the call from the desk for an early-morning taxi to Cadorna station for the Malpensa Express failed). The internal, courtyard-facing room was quiet, a blessing considering the construction noise on the external side. For the price, however, the room is too small, accommodating not even a reading chair. (A slightly smaller bathroom would have yielded a far more comfortable room.) Also not expected was the malodorous sewer gas from the bathroom sink (also encountered at the Hotel Ripa Roma). Is that a flaw in the Italian sanitation system? And as Rebecca H. of Westchester County observed on Oct. 24, 2022, the digital thermostat seems to have a mind of its own and doesn't retain the requested temperature, so that the room was often too warm.

I have just returned from Milan from where I had an extraordinary experience at Room Mate Giulia…read more I have never had a more satisfying hotel experience. Perfect location right near the Duomo. Fresh contemporary design. Spacious, highly functional rooms. Incredibly friendly and helpful and on it staff including concierge Sara and Andrea. A lovely breakfast and lobby bar service. I will be pursuing this concept wherever I travel! With Great Appreciation, Larry