UPDATED & RESOLVED Updated: 09/02/25…read moreAfter leaving my google review, corporate got in touch with me to offer a full refund for everything. They were very apologetic and told me they had been in contact with the local branch. The local branch manager also reached out to me to apologize and confirm the full refund. I thought this was a generous resolution and very much appreciated it. ORIGINAL REVIEW: Unacceptable Service & Communication - Forced to load their trucks for them and left with a ton of uncollected junk. We are a non-profit youth program that recently attempted to clear out four storage units worth of items. Much of it needed to be disposed of, so we hired Junk Punks MKE to help us clear out. We don't expect any person or company to be perfect, but every single minute of their service was one problem after another. Here was the series of events: 1. Late Arrival - The crew arrived 30 minutes past the scheduled time window. 2. Truck Already Full - The first truck showed up more than half full from other jobs. 3. Breakdown & 4-Hour Delay - That truck then broke down, and it was four hours before a replacement arrived. During this time, we had to repeatedly call to get updates as there was little communication from them. In all my experience with disposal and moving companies, they have procedures in place for trucks breaking down, Junk Punks clearly did not. During this time we ended up taking several loads ourselves with our own truck. 4. Second Truck, Same Problem - When they finally returned, the replacement truck was again over half full of other junk. 5. No Crew Left - By this time, the majority of the junk team had gone home for the day, leaving us to load the truck ourselves. That is labor we specifically hired Junk Punks MKE to provide. I do want to commend Meech, I assume he was the team leader, for being the only worker to return. He was apologetic, and doing his best alone -- I felt bad that the rest of the crew left him in that position. 6. Unfinished Job - The second truck quickly became full again, and because it was the end of the day they had no plans to return to collect more of it. Because of this, we were forced to rent our own U-Haul longer, incurring an additional $185 in rental costs on top of the disposal we must now complete ourselves. 7. No resolution - When I reached out to their company, they told me they would give us a total of $350 off for the inconvenience. I had felt this to be fair enough of a resolution for the experience. However, they never processed the full refund or sent additional communication. Since we ended up doing the labor for them, it would have been cheaper for us to just rent our own trucks and do everything ourselves. We do not recommend Junk Punks MKE.

I highly recommend this business for any removal needs you may have. I will use them again in the…read morefuture. I was coming home from a hospital stay & needed my old bed removed the same day so the hospital bed could be delivered. They were very accommodating and reasonable. They are responsible and trustworthy. I appreciated the extra care they took working around our schedule. Good job guys. And thanks again.

Bernardo and son picked up our large, dead refrigerator FREE of charge. When he couldn't make our…read moreinitial pick-up time, he texted me well in advance and came perfectly on time two days later when we rescheduled. He said he not only picks up junk, but is also open to snow removal, yard work, etc. I would definitely use Bernardino again. He is able to communicate well in English and Spanish!

From the owner: One of the things that makes us unique is how we not only get rid of junk and trash but we also…read morebetter the community by mainting it clean, we also provide you with fast and personalized services that best fit your needs. As winter approaches, we also offer snow removal services in residential areas and commercial areas only in the sidewalks. Now in spring we will also be offering lawn care for residential places Una de las cosas que nos hace únicos es que no solo nos deshacemos de la basura y la basura, sino que también mejoramos la comunidad manteniéndola limpia, también le brindamos servicios rápidos y personalizados que mejor se adaptan a sus necesidades. Como ya se acerca el invierno tambien ofrecemos limpieza de nieve en lugares residenciales y comerciales solamente en aceras. Ahora en primavera también ofreceremos cuidado del césped para lugares residenciales.

Haven't even had them out yet, but the prompt phone call back with a reasonable estimate and I am…read moreimpressed already. I will update the review after the service is completed! But, I am looking at a great service from the initial response and conversation.

I had Jason out today to move almost a full basement of stuff…read more Josh was very easy to work with. Arrived on time, got the job quickly and very personable. I highly recommend this company, I like to support The smaller companies.

My haul was not crazy large or heavy, but it was important to get it out…read more Lucas came, did a site quote that was more than fair, then the crew showed up as agreed and took the stuff away, quickly and efficiently unlike some other companies I know *cough*GOTJUNK*cough*. Cleaned fully and didn't leave behind any residual stuff or complain about the work, like some other companies I know *cough*JunkKing*cough*. Values the customer experience and earning your business vs. just doing the tasks.

Outstanding job! Great communication, professional, hard-working and courteous! Would definitely…read morere-hire and recommend.

Quick and polite. Great to use. Plan on calling them again soon as soon as the unpacking is…read morecomplete.

Arthur and Avery called when they were on their way and arrived in the agreed time window as…read morepromised. Arthur took a look at what had to be hauled away, quickly figured a price, which I felt was very reasonable. Then they QUICKLY moved the junk out of the house and into the truck. Payment was a breeze. Arthur and Avery did a great job and I would not hesitate to have them do more if the need arises.

Great communication on when they'd show up. They were quick and knew what they were doing. Very…read morehappy with the results!

I wish we'd had the same results as others, but sadly no. They arranged with us to arrive at our…read morehouse between 10 am and 12 pm. At noon they hadn't arrived, nor had they called to update us. Paul called them and had to call a second time to be told they would be there after one. No idea why they couldn't keep us informed. They're giving the estimate now, so we will see how it all plays out.

Dumpster Dudez were great to work with. Friendly, worked with us, communication was great. We got a…read moredumpster to clean out our Father's house. Would highly recommend

Clean Out We had a few things to get rid of in our basement…read moreand decided it was time to get a dumpster to simplify the work. I had looked at "bags" at Home Depot but that just seemed like it wouldn't hold enough. After checking out other dumpster companies in the area I decided on Dumpster Dudez. They were super responsive to questions and did a drop off with a few days notice. Excellent communication by the owner, RIch. Prompt pickup at the end of the week. I get that it's a dumpster, but their equipment is all top notch - trucks, the dumpster, etc. Overall, a great experience and would not hesitate to use them in the future.

I called and scheduled the removal and junking of a heavy reclining couch, junkshuttle left a trail…read moreof damages from start to finish and haven't contacted me back since I e-mailed pictures to Alyssa. Careless, unprofessional, and ended up leaving the couch on the curb when I refused payment on sight and pointed out the multiple damages they caused including (but definitely not limited to!) deep gouges and scratches in knotty pine paneling and a toppled concrete/stained glass bench one of the employees tried to drag over and use as a doorstop instead of waiting the minute it would've taken for me to go around the side and hold it open myself. This business makes it very obvious they don't care about you or your property - I'd avoid them at all costs (and there will be costs!)

I called around for estimates and Junkshuttle was the lowest cost and had larger trucks. A fraction…read moreof what these guys carried in one load would have killed me. My junk is gone. I will be calling on them again.

Spencer and Will went above and beyond with consideration, and also carrying a heart Amazon box to…read moremy door These two college guys were patient, professional and efficient and fast at carrying out our king mattress, and boxspring Thank you!! I had called last notice, other removal companies This company was the only one that reached out and kept in communication! Thank you Adam (manager) in Germantown, WI

I will never use College Hunks ever again! So much obvious known damage to my things without a word…read morefor the 2 young men. They even denied putting my headboard through the wall of my bedroom; took my bed apart & then left greasy handprints on the white headboard & they didn't say a word when I asked them about it. No drop cloths were used anywhere, no shelving in 2 cabinets were secured so when they tipped them sideways the inside shelving went flying. I was quoted $554.25 for the move & was charged $898.60. I completed their survey after the move stating all of the above & have heard nothing back. No one picks up the phone number listed on their website. I even went in person to the office, saw the 2 movers who "moved" me, told them I need to speak with the owner, nothing but crickets.

A great business which supports and employs veterans as well! Responsive, professional...excellent…read moreservice all around. Highly recommend!!

From the owner: Big Daddy Junk Removal is your trusted, family-owned junk removal service proudly serving Southeast…read moreWisconsin. We specialize in both residential and commercial junk removal, handling everything from garage and basement clean-outs to old furniture and appliance removal with efficiency and care. Our friendly, professional team is committed to making your space clutter-free—no job is too big or too small. With transparent pricing, reliable service, and a focus on customer satisfaction, we aim to make the process as smooth as possible while leaving your property clean and refreshed. Whether you need one-time help or ongoing support, count on Big Daddy Junk Removal to provide quick, responsible, and personalized solutions tailored to fit your needs. Reclaim your space today—call us for a free estimate and experience the difference our local touch makes! We’re fully insured and take extra steps to dispose of your items safely and responsibly, always respecting your home and the environment. Let us do the heavy lifting so you can enjoy a clutter-free space without the hassle! We offer flexible scheduling to fit your busy lifestyle and ensure prompt arrivals, so your project is completed on your timeline. Discover why so many Southeast Wisconsin residents choose us for their junk removal needs—Big Daddy Junk Removal is here to help you every step of the way!