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    Collins Carpet Cleaning

    5.0 (1 review)
    Open Open 24 hours

    Services - Collins Carpet Cleaning

    Carpet cleaning

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    3 years ago

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    Adelman Carpet & Furniture Cleaning - Upholstery cleaning.

    Adelman Carpet & Furniture Cleaning

    (20 reviews)

    I don't know what all the bad reviews are about, I had a great experience with Adelman. Jeff did…read morethe cleaning and did a fantastic job, he even removed a few stains on our new-ish carpet that I had given up on, and gave our area rug new life. Everyone I spoke with throughout the process was professional, and the job was done efficiently, on time, and up to my (high) expectations :)

    I've used Adelman many times in the past and been happy with the service. I had them come out in…read moreSeptember and clean my carpets as usual. Three days after the carpet cleaning, I noticed a spot on carpet they cleaned that smelled mildewy. I spent the next month researching and trying every remedy (vinegar, baking soda, oxy clean, etc) that I could find recommendations for to get rid of the smell. According to my research, this is a common issue if the water is not fully removed during the cleaning process. Finally, I called Adelman. The person who answered was rude and condescending and refused to acknowledge that this might have been caused by the water not being fully removed from the area affected. I got the same run-around that a previous reviewer did about some hidden stain being "activated". I know the difference between pet and mold smells. I requested that they come and reclean the area. They said they would be charging me again. I asked to speak to someone else and was told the "office manager" would call me back. That was two weeks ago and I have not received a call. Adleman says they stand behind their work, but clearly they do not. I will now have to pay another company to fix their mistake or else replace the carpet and pad that was ruined by their negligence. If you hire them and things go well, you will be pleased as I was in the past. But if there is an issue, good luck getting it resolved.

    Klassy Kleaners

    Klassy Kleaners

    (5 reviews)

    First time I had the Klassy Kleaners at my house today…read more Amazing! Just Amazing! The hard water has done a toll on our shower & tub but they got it shining! Our living room, family room and dinning room hardwood floors were very clean. The kitchen sink is like brand new. Even as a extra bonus they gave my dog ice water because it was so hot outside today. It's the best feeling in the world to come home to a clean house. Wow just wow! Thank you to the Klassy Kleaners team! I would highly recommend them to family and friends! Sincerely from a full time working mom of two teenage son, two dogs, one cat and a hard working husband. Kathy Kohl

    Awful! Unable to communicate our specific needs to Ashley, the owner. They cleaned three times…read moreand after each cleaning I spoke to Ashley about what I felt were problems with the result. The first time they cleaned Ashley was part of the cleaning team and things seemed to go well. They were here a little over an hour. The second time...no Ashley and they were gone in under an hour. This week...a whopping 45 minutes. Mind you we have 3 full baths, 3 bedrooms, a great room, living room, dining room, laundry room, sun porch, office...45 minutes?!!! Really? They charge by the job; not by the hour so the the faster they get a job done...the more money they can make. I told Ashley that I'd rather pay for more time if they would do a more thorough job. So if all you want is "light" cleaning...these are your people. If you need anything more than light dusting, vacuuming, etc....look elsewhere. I spent more time cleaning up after the cleaners then they spent cleaning. They also refuse to give a scheduled time when they will arrive. Twice they caught us early in the morning and bee-lined for the bathrooms preventing us from even being able to brush our teeth! During my initial conversation with Ashley I made it clear that I was interested in "deep-cleaning" not routine over the top stuff. I cleaned houses myself for 15 years and have a family member who owns a professional cleaning service. I KNOW what services can and cannot be expected by cleaning companies. Ashley assured me they could and would surpass my expectations. Not! Duties are divided between the cleaning team. One does bathrooms, one does the kitchen and the poor third person does EVERYTHING else! They do not work as a team. It's no wonder that things...LOTS of things get missed. Ashley's employees were really sweet people for the most part...just seemed to have a very inefficient approach to housecleaning and communication with the client. What really boggled my mind was that Ashley was part of the team that cleaned the first time. She was awesome...she cleaned my floors on her hands and knees! Scrubbed the baseboards and cleaned anything she saw that needed attention. Absent Ashley and there's no-telling what will happen. My recommendation is no recommendation at all.

    Collins Carpet Cleaning - carpet_cleaning - Updated May 2026

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